Indian Army Hearing Aid Digital ITC Tender 2026 Maharashtra/India ISO 9001 3 Year Warranty

Tender Overview

The opportunity is issued by the Indian Army, under the Department Of Military Affairs, for a Hearing Aid Digital ITC procurement. The tender outlines a flexible quantity clause allowing a ±25% variation and confirms a 3-year warranty from final acceptance or after installation testing. A dedicated support channel is required, and the supplier must provide ISO 9001 certification. The scope emphasizes post‑sales support and a robust Indian service network for installation, commissioning, and maintenance. Location details are not disclosed in the data, but the procurement is oriented to digital hearing aid ITC devices. The emphasis on warranty, service centers, and option clauses distinguishes this tender as a maintenance‑oriented medical ITC procurement with a clear after‑sales expectation.

Technical Specifications & Requirements

• Organization: Indian Army, Department Of Military Affairs
• Product/Service: Hearing Aid Digital ITC devices
• Quantity: Flexible with +/− 25% variation; original contract quantity governs the extension
• Delivery/Installation: Delivery period starts after the original delivery order; extended time follows the option clause with a minimum of 30 days
• Warranty: 3 years from final acceptance or post installation testing; OEM warranty certificates required at delivery
• Standards: ISO 9001 certification for bidder or OEM; dedicated service/support hotline required
• Service Capabilities: Well‑established installation, commissioning, training, troubleshooting, and national after‑sales service network; service centers to be uploaded with bid
• BOQ: No items listed; procurement scope relies on hearing aid digital ITC devices and associated support

Terms, Conditions & Eligibility

• EMD/Financials: Not specified in the data; bidders should verify as part of enrollment
• Warranty/Support: OEM warranty certificates to be submitted at delivery; after‑sales service network mandatory
• Delivery: Delivery schedule aligned to original delivery order; extended delivery time calculation as per option clause
• Certificates: ISO 9001 certification required for bidder or OEM
• Support: Dedicated toll‑free/service hotline for support; national service capability in India
• Miscellaneous: Option to increase/decrease quantity by up to 25% during contract and currency; compliance with specified delivery timelines is mandatory