Indian Army Ware House Control Software & Equipment Tender Lucknow Uttar Pradesh 2026 ISI/ISO Standards 2 Year Warranty

Tender Overview

The Indian Army invites bids for a comprehensive Ware House Control Software with Warehouse Control System across multiple supply depots in Lucknow, Dehradun, and Allahabad, Uttar Pradesh & Uttarakhand. The scope covers software for warehouse control, plus 58 KVA gen-sets, 10 KVA solar inverters, battery-operated pallet systems, electric stackers, pallet rack systems, conveyor systems, mobile hydraulic scissors, hand pallet trucks, and related wiring installation. The project references 33 set pallet rack systems at three depots and 198 plastic pallets, plus 15 mtr conveyor rollers, under a framework with post-installation support. The EMD amount is ₹2,485,161, signaling a substantial deployment scale and complex integration across depots. This tender requires on-time delivery, installation and commissioning, with detailed warranty and AMC terms. A single contract may cover several equipment categories, with post-warranty AMC at up to 8% of contract value per year. Location-specific procurement at multiple depots highlights the need for integrated logistics, site readiness, and cross-site support.

Technical Specifications & Requirements

• Product scope includes: Ware House Control Software with Warehouse Control System, and hardware such as 58 KVA Gen sets, 10 KVA Solar inverter systems, Battery Operated Pallet systems, Full Electric Stackers, Semi Electric Pallet Stackers, Mobile Hydraulic Scissor lifts, Hand Pallet Trucks, and Pallet Rack Systems (x33 sets), with associated wiring and installation.
• No explicit technical specs published in the tender text; bidders must infer integration capabilities, installation readiness, and cross-depot operability. Emphasis on installation and commissioning at consignee locations (Lucknow, Dehradun, Allahabad).
• Additional compliance signals include after-sales service infrastructure and OEM warranty certificates; AMC after warranty is mandated at no more than 8% of total AMC value per year.
• EMD clearly stated as ₹2,485,161; the bid should include related submission documents such as PAN, GSTIN, bank details, and EFT mandate.
• Inspection is by nominated agency; post-receipt inspection at consignee site; pre-dispatch inspection not specified.

Terms, Conditions & Eligibility

• Warranty period: 2 years from final acceptance or after installation; OEM warranty certificates required at delivery.
• AMC proposal: 2-year post-warranty AMC at not more than 8% per annum; performance security adjustments upon AMC acceptance.
• Documentation: Submit PAN, GSTIN, canceled cheque, EFT mandate; OEM authorization and service capability details.
• Delivery & Installation: Wiring and installation to be completed at multiple depots; installation, commissioning, and training coverage expected.
• Arbitration via bilateral discussions; if unresolved, arbitration per DPM-7.