Custom Bid for Services - ELECTRICAL SAFETY AUDIT OF HPCL RETAIL OUTLETS IN KARNATAKA 1800 NOS,Cust
Hindustan Petroleum Corporation Ltd
Posted:
20 November 2024
Closed:
2 December 2024
GEM
GEM
Hindustan Petroleum Corporation Ltd Security Services Tender Bilaspur Chhattisgarh 2026 - HPCL Security Services Procurement 2026
Bid Publish Date
15-Jun-2026, 11:35 pm
Bid End Date
26-Jun-2026, 9:00 am
EMD
₹2,00,000
Value
₹56,67,283
Location
Progress
Issue15-Jun-2026, 11:35 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • Dedicated/toll-free service support number required for bidders/OEM
- • Escalation matrix with telephone contacts for security service incidents
- • EMD amount specified: ₹200000 for bid participation
- • Estimated contract value: ₹5,667,282.59 with 25% scope flexibility
- • No BOQ items available; focus on service delivery capability and support structure
- • Contract quantity/duration can be increased up to 25% at contract issuance
- • Custom Bid for Services category specific to HPCL Bilaspur Retail Regional Office
- • Location-specific procurement: Bilaspur, Chhattisgarh
Categories
2
Tender Overview
Hindustan Petroleum Corporation Ltd invites bids for security services at the HPCL Bilaspur Retail Regional Office in Bilaspur, Chhattisgarh (495001). The estimated contract value is ₹5,667,282.59 with an EMD of ₹200,000. The scope is service-based, focusing on security staffing and related support, with a flexible quantity/duration framework up to 25% under the ATC terms. The procurement uses a custom bid process for services, emphasizing reliable manned guarding and incident response at the Bilaspur site.
Technical Specifications & Requirements
- Category: Custom Bid for Services – SECURITY SERVICES AT HPCL BILASPUR RETAIL REGIONAL OFFICE
- Location: Bilaspur, Chhattisgarh 495001
- Estimated value: ₹5,667,282.59; EMD: ₹200,000
- Scope flexibility: quantity/duration may increase up to 25% at contract issuance and thereafter
- Service commitments: dedicated toll-free service support and an escalation matrix with telephone contacts must be provided by the bidder/OEM
- BOQ: No items listed; focus is on service delivery capability and support structure
- Additional terms: bidders must align with the buyer’s ATC terms and provide a clear escalation path for service incidents
Terms, Conditions & Eligibility
- EMD: ₹200,000 (deposit or equivalent as per bid terms)
- Quantity/Duration flexibility: up to 25% increase at issue of contract; post-issuance likewise
- Support apparatus: dedicated toll-free number and formal escalation matrix for service support
- Contract scope: lumpsum-style service framework with potential scope expansion (25%) upon consent
- Documentation readiness: align with standard vendor submission requirements and provide OEM authorizations if applicable
- Delivery/Performance: adhere to HPCL project timelines and performance expectations as defined in contract terms
- Warranty/AMC: not explicitly stated; ensure post-implementation support aligns with typical security services norms
Key Specifications
-
Security services for HPCL Bilaspur Retail Regional Office
-
Estimated value: ₹5,667,282.59; EMD: ₹200,000
-
Scope can increase up to 25% at contract issuance
-
Dedicated toll-free support number required
-
Escalation matrix with contact numbers for service support
Terms & Conditions
-
EMD amount of ₹200,000 required for bid participation
-
Contract quantity/duration may increase by up to 25%
-
Dedicated toll-free service support and escalation matrix mandatory
Important Clauses
Payment Terms
Not explicitly detailed; typical security services payment terms to be clarified in contract
Delivery Schedule
Delivery/onsite service delivery timelines to be defined in purchase order; 25% scope flexibility possible
Penalties/Liquidated Damages
Not specified in available data; penalty terms to be defined in final agreement
Bidder Eligibility
-
Experience in providing security services for similar facilities
-
Financial stability demonstrated by annual turnover and financial statements
-
Ability to provide dedicated toll-free service support and escalation matrix
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - SECURITY SERVICES AT HPCL BILASPUR RETAIL REGIONAL OFFICE
Authority Records
MINISTRY OF PETROLEUM AND NATURAL GASHINDUSTAN PETROLEUM CORPORATION LTD
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Documents 12
GeM-Bidding-9472360.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates for security services within similar facilities
4
Financial statements or turnover proof as required by the tender
5
EMD submission proof (DD/online payment receipt)
6
Technical bid documents demonstrating security staffing capability
7
OEM authorizations or certifications if applicable
8
Any dedicated support/escalation documentation
Frequently Asked Questions
Key insights about CHHATTISGARH tender market
How to bid for HPCL Bilaspur security services tender in 2026?
Bidders must submit GST and PAN, experience certificates, financial statements, EMD ₹200,000, and technical bid documents. The contract allows up to 25% increase in scope/duration and requires a dedicated toll-free support line plus an escalation matrix. Ensure compliance with HPCL terms and provide OEM authorizations if applicable.
What documents are required for HPCL Bilaspur security tender participation?
Submit GST certificate, PAN card, experience certificates in security services, financial statements, EMD proof, technical bids demonstrating staffing capability, and any OEM authorizations. Ensure the documents align with buyer terms and the 25% scope flexibility clause is understood.
What is the estimated contract value and EMD for this tender?
The estimated contract value is ₹5,667,282.59 with an EMD of ₹200,000. Prepare payment proofs and ensure EMD submission conforms to the bid’s payment method. The scope may expand by up to 25% as per ATC terms.
What are the delivery expectations for HPCL Bilaspur security services?
Delivery timelines are defined in the purchase order; the contract permits a 25% increase in quantity/duration. Vendors should demonstrate readiness for onsite security staffing at the Bilaspur Regional Office and provide a clear escalation path for incidents.
What support and escalation requirements must bidders provide?
Bidders must provide a dedicated toll-free service number and a formal escalation matrix with contact numbers for security incidents and ongoing support to ensure rapid issue resolution at Bilaspur site.
What payment terms are expected for HPCL Bilaspur security services?
Payment terms will be defined in the contract; bidders should anticipate typical timelines and ensure compliance with statutory requirements. Prepare for possible milestone-based payments aligned with service delivery and acceptance.
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Documents 12
GeM-Bidding-9472360.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS