Survey Of India Manpower Outsourcing Fixed Remuneration Admin Data Entry Tender Uttarakhand 2026 ISO 9001

Tender Overview

The opportunity is issued by the Survey Of India under the Department Of Science and Technology for Manpower Outsourcing Services - Fixed Remuneration covering roles in Admin, Typists, Data Entry Operator, Graduate. The estimated value is ₹15,75,000 with deployment at the consignee location, requiring an office in the same state. Key differentiators include mandatory ISO:9001 certification for similar services, local office proof (ESIC/GST/EPF accepted), and a strong service-support framework. The buyer permits contract quantity/duration adjustments up to 50% and expects a dedicated support channel with escalation matrices. A mandatory checklist governs submission, and salary payments to deployed staff must be made by the service provider upfront with subsequent reimbursement from the buyer.

Technical Specifications & Requirements

• Standards: ISO:9001 certificate in similar services; service-level requirements tied to payroll and staffing.
• Contract duration: Initial period may be extended up to six months subject to performance and mutual consent.
• Mandatory documents: Checklist submission required; ESIC, GST, and EPF certificates accepted as proof of a local office.
• Service support: Dedicated toll-free number and a formal escalation matrix for service issues.
• Salary/payment terms: Service provider pays salaries first, then claims reimbursement from the buyer with statutory documents.
• EMD/PBG options: Performance security via Account Payee Demand Draft or PBG; DD payable to E and A O, NGDR & UGI Directorate, Dehradun; submission timing within 15 days post-award; FDR option also allowed.

Terms, Conditions & Eligibility

• Office requirement: Service provider must have an office in the consignee state; documentary evidence required.
• Financial health: Bidder must avoid liquidation or bankruptcy and upload an undertaking.
• Certificates: Upload all required documents; failure to include will render bid non-responsive.
• Dedicated support: Mandatory toll-free number and escalation matrix for post-award service.
• ATC clauses: ISO:9001 in similar services; 6-month extension possible; mandatory checklist; local-office proofs via ESIC/GST/EPF.