Indian Army Photocopier Maintenance Tender Jodhpur Rajasthan Sharp OEM Authorized Service Provider 2026

Submit your bid with in-state service office proof, dedicated toll-free support details, and escalation matrix. Include 10% payroll manpower data, past experience proofs (contracts/invoices), and all required certificates. Ensure compliance with ATC and provide OEM authorizations if applicable; follow submission deadlines in the tender documents.

Provide GST registration, PAN, experience certificates, financial statements, EMD (as per ATC), technical bid documents, and OEM authorizations if required. Also include proof of in-state service office and escalation matrix; upload all bid/ATC certificates as part of bidder submission.

The bidder must maintain an in-state service office, offer dedicated toll-free support, and provide an escalation matrix with direct contact numbers. Maintain at least 10% payroll manpower for one year and verify with client-level documentation during evaluation.

Acceptable proofs include contract copies with invoices and bidder self-certification, execution certificates from clients, or third-party release notes. Each document should demonstrate the bidder’s capability to service Sharp photocopiers under AMC terms.

Payment terms align with the tender ATC; expected timelines for service delivery and on-site maintenance after order placement are specified in ATC. Confirm frequency of service visits and any milestone payments during contract signing and prior to renewal.

Certification requirements are stated in the ATC; bidders should compile relevant documents as specified. OEM authorizations for Sharp devices may be required; ensure all certificates are uploaded during bid submission.

No BOQ items are listed; the procurement focuses on service capability, response times, and compliance with buyer terms. Prepare a comprehensive AMC capability dossier and proof of service readiness in Rajasthan.

Provide payroll records or company documents showing at least 10% of total workforce employed on payroll for a minimum of 12 months, supplemented by HR certificates and client references, as part of the eligibility proofs.