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Indian Army Photocopier Maintenance Tender Nagpur Maharashtra 2026 Canon OEM Authorized Service

Bid Publish Date

18-Jun-2026, 5:44 pm

Bid End Date

02-Jul-2026, 2:00 pm

Progress

Issue18-Jun-2026, 5:44 pm
AwardPending
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Quantity

5

Bid Type

Two Packet Bid

Key Highlights

  • - OEM Authorized Service Provider required for Canon photocopier maintenance
  • - Section 25% quantity/duration adjustment in contract scope
  • - On-site preventive maintenance and rapid fault diagnosis for government equipment
  • - Must upload all standard certificates and OEM authorizations as per ATC
  • - No BOQ items listed; data emphasizes service capability and brand alignment
  • - Compliance with Canon maintenance protocols and model-specific guidelines
  • - Eligibility requires non-liquidity and no bankruptcy declarations

Categories 3

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for Annual Maintenance Service of Canon photocopier machines at Nagpur, Maharashtra 440001. Service is for OEM authorized providers handling on-site maintenance, preventive servicing, and required component replacements. The scope references Canon photocopier models under an authorized service framework, with no listed BOQ items and no stated estimated value or EMD in available data. A 25% scope adjustment clause exists for contract quantity or duration, applicable during contract issuance and execution. This procurement emphasizes service capability and brand-specific expertise.

Technical Specifications & Requirements

  • Service type: Annual maintenance for Canon photocopier machines with OEM authorization.
  • Provider type: OEM authorized service provider; on-site support in Nagpur.
  • Coverage: Preventive maintenance, rapid fault diagnosis, parts replacement when required, and routine consumables management.
  • Standards/brand: Canon OEM service standards; adherence to model-specific maintenance guidelines.
  • Deliverables: Regular service visits, response time targets, and documentation of service activities.
  • Constraints: No explicit BOQ; data does not specify model counts or exact quantity; bidder should align with Canon service protocols and warranty terms.
  • Experience: Demonstrated ability to service Canon devices under OEM guidelines; service continuity for government setups.

Terms & Eligibility

  • 25% option clause allows up to 25% increase/decrease in contract quantity or duration at contract issue and during execution.
  • Bidder financial standing: must not be under liquidation, court receivership, or similar proceedings; bid must include an undertaking.
  • Certificates: submission of all certificates/documents sought in Bid document/ATC/Corrigendum is mandatory.
  • EMD/Performance: No explicit EMD amount specified in the available data; follow standard tender practices and ATC requirements.
  • Documentation: GST registration, PAN, experience certificates, financial statements, OEM authorization, and technical bid documents are typically required for participation.

Key Specifications

  • Service type: Annual maintenance for Canon photocopier machines

  • Provider: OEM authorized service provider with on-site Nagpur coverage

  • Maintenance scope: Preventive maintenance, fault diagnosis, parts replacement, consumables management

  • Standards: Canon OEM service protocols and model-specific guidelines

  • Documentation: Service activity reports and compliance records

Terms & Conditions

  • 25% contract quantity/duration adjustment allowed

  • Mandatory certificates and OEM authorizations to be uploaded

  • Non-liquidity and financial health required for eligibility

Important Clauses

Payment Terms

Not specified in available data; follow standard GST-compliant government procurement terms per ATC

Delivery Schedule

On-site maintenance visits with defined response times; exact cadence not disclosed in current data

Penalties/Liquidated Damages

Not detailed in provided information; refer to ATC for SLA-based penalties if any

Bidder Eligibility

  • Must be an OEM authorized Canon service provider

  • Financial health demonstrated by statements; no liquidation proceedings

  • Experience in maintaining Canon photocopier devices for government or large organizations

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Annual Maintenance Service - Photocopier Machine - Photocopier Machine; Canon; OEM Authorised Service Provider

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

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Documents 3

GeM-Bidding-9468725.pdf

Main Document

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN)

3

OEM Authorization / Canon service provider accreditation

4

Experience certificates for similar photocopier maintenance

5

Financial statements demonstrating financial health

6

Bid document compliance certificates as per ATC

7

Any certificates requested in Corrigendum

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Canon photocopier maintenance in Nagpur 2026?

Bidders must prove OEM authorization, submit GST, PAN, experience certificates, financials, and OEM agreements. Ensure capability for on-site Nagpur coverage, adherence to Canon service standards, and alignment with the 25% quantity/duration adjustment clause. Prepare service history and proposed SLAs for response times.

What documents are required for Canon service tender in Maharashtra?

Submit GST certificate, PAN, OEM authorization for Canon, experience certificates for similar maintenance, financial statements, and standard bid compliance certificates. Include technical bid documents and ATC-specified certificates; ensure all documents reflect government procurement norms and ISO/Canon guidelines.

What standards must Canon photocopier service providers meet?

Providers must be an OEM authorized Canon service provider and follow Canon maintenance protocols, with model-specific guidelines. Adherence to government procurement standards and OEM warranty terms is required to ensure service quality and proper parts replacement.

What is the scope of maintenance for Canon photocopiers in this tender?

Scope includes preventive maintenance, fault diagnosis, on-site support, and replacement of wear parts under OEM terms. Consumables management and service reports are expected; exact quantity assumptions are governed by a 25% adjustment clause during contract execution.

When are the key contractual adjustments allowed for this tender?

Contract quantity or duration can be increased or decreased up to 25% at the time of contract issue and during execution, with acceptance by the service provider as per the 25% option clause.

What are the eligibility criteria for Canon service bidders in Nagpur?

Eligibility requires non-liability for liquidation, possession of OEM Canon authorization, demonstrated experience in photocopier maintenance, and financial stability evidenced by statements. Compliance with ATC and submission of all mandated documents is essential.

What is required to demonstrate financial health for this procurement?

Provide financial statements showing turnover and stability; ensure no bankruptcy or corporate insolvency proceedings. The bid should include an undertaking confirming sound financial standing as part of eligibility.

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