Indian Navy Procurement Dinnerware & Serveware Tender Pune Maharashtra 410301 ISO 9001 2026

Tender Overview

The Indian Navy, Department of Military Affairs, invites bids for a comprehensive dinnerware and serveware package covering items such as DINNER PLATE, SIDE PLATE, QTR PLATE, SERVING BOWL, SMALL BOWL KATORI, FLAT DISH, TEA CUP AND SAUCER, SOUP BOWL, SOUP PLATE, COFFEE CUP AND SAUCER, MILK POT, and SUGAR PLATE to be supplied to INS SHIVAJI, LONAVALA, near TIGER LEAP, LONAVALA, PUNE 410402, MAHARASHTRA. The tender target is to secure a qualified supplier capable of delivering 12 distinct items with precise compliance. Estimated value and EMD are not disclosed in the available data. A critical differentiator is ISO 9001 certification and robust after-sales support, including service centers in the consignees’ state and dedicated helpline.

Technical Specifications & Requirements

• Product category: Dinnerware and serving ware for naval mess/quarters.
• Mandatory certifications: ISO 9001 certification for bidder or OEM; service center presence within the state of the consignee; dedicated toll-free service line.
• Delivery location: INS SHIVAJI, LONAVALA, Pune 410402, Maharashtra; installation/commissioning if covered.
• Documentation: Bidder must upload listed certificates; ATC indicates acceptance of terms; past project experience proof via contract copies, invoices, or client certificates.
• Service obligations: Establish a functional service center within 30 days of award if not existing; payment contingent on documentary evidence of center.
• Eligibility: Financial standing proof; no liquidation or bankruptcy; OEM/ bidder must meet service/maintenance requirements.

Terms, Conditions & Eligibility

• EMD/financials: Specific amount not disclosed in provided data; bid requires financial solvency proof and anti-liquidation undertaking.
• Experience: Demonstrable past experience through contract copies, invoices, execution certificates or third-party notes; minimum criteria not quantified in available data.
• Warranty & after-sales: On-site or carry-in warranty terms required; dedicated service support channel and local service center obligations.
• Dispute resolution: Clause under Civil Procedure Code section 89; terms to be followed as per ATC.
• Documentation: Submission of ISO 9001 certificate; OEM authorizations; GST/PAN and other standard bid documents to be uploaded as required.
• Delivery & penalties: Not explicitly stated; terms emphasize timely delivery and documentary evidence for service centers.