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Indian Army 4K Elite Video Conferencing Camera Tender Indore Madhya Pradesh 2026 - ISI/ISO Compliant Procurement

Bid Publish Date

27-Feb-2026, 3:06 pm

Bid End Date

09-Mar-2026, 4:00 pm

Location

INDORE , MADHYA PRADESH

Progress

Issue27-Feb-2026, 3:06 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 1

CAMERA

Tender Overview

Organization: Indian Army (Department Of Military Affairs) seeks a 4K Elite Video Conferencing Camera for delivery to Indore, Madhya Pradesh 452001. No explicit quantity or value published. Bid terms permit a quantity variation up to 25% at contract award and during the contract period at contracted rates. Service infrastructure requirements include a confirmed state-wide service center presence and post-award establishment within 30 days. Additional support features include a dedicated toll-free service line and a formal escalation matrix for service issues. This tender emphasizes after-sales support during the warranty window and streamlined delivery logistics aligned with government procurement practices.

Technical Specifications & Requirements

  • Product category: 4K Elite Video Conferencing Camera
  • Option clause: up to 25% quantity variation during contract and extension periods as per original delivery period formula (minimum 30 days)
  • Service center requirement: Functional center in the State of each consignee location; establish within 30 days if not present at bidding
  • Service & support: Dedicated/toll-free service number; Escalation Matrix with contact details
  • Warranty/onsite vs carry-in: Clarification to be aligned with warranty type; on-site service favored if specified in contract terms
  • Delivery logistics: Delivery period linked to last date of original delivery order; extension calculations apply per clause

Terms, Conditions & Eligibility

  • Service availability: Establish a Functional Service Centre within 30 days if not already present
  • Support access: Dedicated toll-free line and formal escalation matrix required
  • Quantity adjustments: Option to increase/decrease quantities up to 25%; cycles governed by original delivery period and extended timelines
  • Delivery timing: Periods commence from the last date of the original delivery order
  • Bidder obligations: Compliance with all Buyer Added Terms for delivery, service, and support; adherence to escalation procedures

Key Specifications

  • Product/service: 4K Elite Video Conferencing Camera

  • Quantity/Estimated value: Not disclosed

  • EMD: Not disclosed

  • Standards/certifications: Not specified in data

  • Delivery: As per original delivery order with option to extend

  • Service: Functional service center in consignee state; 30-day establishment

  • Support: Dedicated toll-free number and escalation matrix

  • Warranty: On-site or carry-in depending on contract terms

Terms & Conditions

  • Quantity adjustment up to 25% during contract at contracted rates

  • Must establish/verify functional Service Center within 30 days

  • Dedicated toll-free service line and escalation matrix required

  • Delivery timelines tied to last date of original delivery order

  • Adherence to Buyer Added Terms for service and support

Important Clauses

Payment Terms

Not specified in tender data; payment terms to be defined in contract and aligned with government procurement norms

Delivery Schedule

Delivery period begins from last date of original delivery order; option quantities assessed during extended delivery period with minimum 30 days

Penalties/Liquidated Damages

Penalty details not provided; contract to include LD terms per standard government tender practices

Bidder Eligibility

  • Proven experience supplying similar 4K video conferencing equipment

  • GST registered and financially stable

  • Ability to establish/confirm service center within 30 days of award

Documents 3

GeM-Bidding-9056777.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

Experience certificates for similar projects

4

Financial statements or turnover proof

5

EMD/Security deposit documentation

6

Technical bid documents and specifications compliance

7

OEM authorization/authorized distributor certificate

8

Proof of service center establishment or plan to establish within 30 days

9

Dedicated toll-free service contact details and escalation matrix

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for the 4K Elite video conferencing camera tender in Indore?

Bidders must meet eligibility criteria, provide GST, PAN, financials, OEM authorization, and experience certificates. Ensure a functional service center in the bidding state or plan to establish within 30 days of award. Adhere to the 25% quantity variation clause and submit bid documents as per terms.

What documents are required for Indore video conferencing camera procurement?

Required documents include GST certificate, PAN card, experience certificates for similar projects, financial statements, EMD documents, technical bid, OEM authorizations, and evidence of a functional service center or plan to establish one within 30 days of contract award.

What are the delivery and quantity variation terms for the Indore tender?

The contract permits a 25% quantity variation at award and during the contract at contracted rates. Delivery timelines start from the last date of the original delivery order, with extended periods allowed per clause, ensuring minimum 30 days for additional time calculations.

Which service support requirements are mandated for bidders?

Bidders must provide a dedicated toll-free service line and an escalation matrix. If no local service center exists, establish one within 30 days of award and provide documentary evidence of functional status before payment release.

What are the warranty/service expectations in this procurement?

Warranty terms depend on contract specifics; ensure clarity on on-site versus carry-in support. The bidder must offer service availability in the consignee state and provide a structured after-sales support system, including escalation procedures within the warranty period.

How is the delivery timeline calculated for additional quantities?

Additional delivery time = (Increased quantity / Original quantity) × Original delivery period, with a minimum of 30 days. The purchaser may extend this to the original delivery period under the option clause.

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