Dr Bhupen Hazarika Regional Government Film and TV Institute Facility Management & Smart Library Automation Tender Guwahati Assam 2025

Bidders should submit the required documents listed in the Terms and Conditions, including GST, PAN, experience certificates, financials, EMD security, and OEM authorizations. Ensure Assam-based service office, toll-free support, and escalation matrix. Follow ATC guidelines for adaptation to lump-sum facility management and library automation scope.

Required documents include GST registration, PAN card, experience certificates for similar projects, financial statements, EMD/security deposit, technical bid, OEM authorizations, and an undertaking proving no liquidation or bankruptcy. Ensure submission per ATC and corrigendum to avoid rejection.

The scope includes installation and training of a Smart Library Automation System with consumables included in the lump-sum contract. While BoQ is not provided, ensure system integrates cataloging, user access, RFID or barcode modules, and compatible with library management software as described in the ATC.

Delivery and installation are to be performed at Dr Bhupen Hazarika Regional Govt Film & TV Institute, SILA, Guwahati. Specific dates are not disclosed here; bidders should rely on the ATC and corrigendum for exact timelines and commissioning requirements.

Payment terms are specified in the ATC; however, the available data does not provide exact percentages or milestones. Bidders should consult the ATC document for advance, milestone, or end-delivery payment provisions and any security/EMD terms.

Provide financial statements, solvency certificates, and an undertaking confirming no liquidation or bankruptcy. Ensure the bid includes the bidder’s financial health details and aligns with the procurement’s lump-sum nature and service support commitments in Assam.

Bidders must supply a dedicated toll-free service number and a comprehensive escalation matrix with direct telephone contacts. The matrix should cover tiered levels of support, response times, and remedy procedures to ensure timely issue resolution in Assam.

Consumables are included in the contract cost, meaning the supplier must supply all necessary consumables as part of the lump-sum price. Ensure cataloging, RFID tags or barcodes, printer supplies, and related items are accounted for in the bid.