Directorate Of Panchayats Kerala Laptop Tender Pathanamthitta 2026 IS 550/ISO 9001 Onsite Warranty 3 Years

Tender Overview

The Directorate Of Panchayats under the Local Self Government Department Kerala invites bids for entry and mid-level laptops in Pathanamthitta, Kerala. The procurement specifies factory pre-loaded operating systems, processor and memory configurations, display, storage, and webcam requirements. Bidders must demonstrate ISO certifications, OEM authorization, and a robust local support footprint in Kerala. The contract contemplates quantity adjustments up to 25% and requires clear warranty terms, inclusive pricing, and direct OEM links. The emphasis is on ISI/ISO aligned hardware with nationwide after-sales coverage within India, and strict vendor eligibility criteria to ensure reliable service.

Technical Specifications & Requirements

• Category: Laptop (Processor-based), factory pre-loaded operating system
• RAM: RAM Expandability up to; DIMM slots populated; number of slots
• Display: Display size (cm diagonal), resolution, webcam minimum resolution
• Storage: Capacity of storage drive in GB
• OEM requirements: OEM/Authorized Seller with registered India office for after-sales service; 3 years onsite warranty including battery and adapter; provide MAF with bid number; direct OEM warranty link on official site
• Standards: ISO 45001:2018, ISO 14001:2015, ISO 9001:2015; service centers in Kerala (two or more)
• Delivery & installation: Price inclusive of installation, training, freight; delivery terms linked to original delivery order; option to adjust quantity up to 25%
• Compliance: Model number, full technical specifications, and warranty details must be stated; negative reputation history disqualifies bidders

Terms, Conditions & Eligibility

• EMD: Not explicitly listed in data; ensure bid includes required security deposit per GEM norms
• Eligibility: Bidding entity must have registered office in Kerala; service centers in the consignee state; must upload ISO certifications and MAF
• Documentation: GST, PAN, experience proofs, financials, OEM authorization, and model-specific warranty links
• Delivery & Payment: Prices inclusive of taxes, installation, training, freight; delivery period tied to contract; payment terms not detailed
• Warranty & Penalties: 3 years onsite warranty including battery and adapter; potential supplier disqualification for missing model/serial details
• Special Conditions: Imported products require India-based after-sales support; at least two Kerala service centers; bid with OEM link and model data