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Coal India Limited CCTV AMC Tender Tinsukia Assam IP CCTV & Video Management System Maintenance 2026

Bid Publish Date

10-Jun-2026, 7:59 pm

Bid End Date

26-Jun-2026, 10:00 am

EMD

₹23,000

Value

₹18,32,760

Progress

Issue10-Jun-2026, 7:59 pm
AwardPending
Explore all 3 tabs to view complete tender details

Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • OEM authorization required when bidding through authorized distributors
  • AMC/CMC scope includes 3 deployments and latest patches for i2V VMS
  • Delivery and installation at Tikak/Mergherita areas, Assam (786181/786125)
  • EMD amount explicitly stated: ₹23,000; online RTGS possible
  • 25% contract quantity/duration variation allowed under Clause 25
  • Payment terms impose on-site staff salary payment prior to buyer reimbursement
  • PBG, DD, or FDR acceptable as performance security per GeM guidelines

Categories 10

Tender Overview

Organization: Coal India Limited, North Eastern Coalfields. Procurement: Comprehensive AMC/CMC for the entire IP-based CCTV system and Video Management System (VMS) with latest patches for the Integrated Command and Control Centre, including deployment of 3 units. Estimated value: ₹1,832,760; EMD: ₹23,000. Location: Tinsukia, Assam (786125), with delivery/installation at Tikak/Mergherita area sites under North Eastern Coalfields. Unique scope includes ongoing software patches and maintenance for the i2V system.

  • Key differentiator: multi-site CCTV/VMS maintenance with on-site deployment of 3 cameras/servers under a single AMC.
  • Context: government-backed procurement by a central PSU for continuous surveillance infrastructure.

Technical Specifications & Requirements

  • No explicit technical specs published in the tender data. The scope references IP-based CCTV system and Video Management System (VMS) Make i2V with latest patches and rollout across the Integrated Command and Control Centre.
  • Expected deliverables include ongoing maintenance, bug fixes, security patches, and installation/commissioning support for the 3 deployments.
  • Compliance expectations include OEM authorization if bidders are not the original manufacturer; bidders must provide relevant certifications and ensure compatibility with i2V interfaces and ISI/ISO-type standards if invoked by ATC/ Corrigendum (not explicitly listed).
  • Experience in maintenance contracts for CCTV and VMS platforms is implied, along with timely on-site support and remote diagnostics.
  • Delivery location: TIKAK COLLIERY, TIRAP COLLIERY, NEC MARGHERITA AREA, NORTH EASTERN COALFIELDS, MARGHERITA, TINSUKIA, ASSAM (786181).

Terms, Conditions & Eligibility

  • EMD: ₹23,000; bidders may remit via RTGS/online to Coal India Limited, SBIN 00000032887761865, and must attach proof of transfer.
  • Payment terms: salaries/wages for deployed staff are to be paid by the service provider first, with subsequent claim submission including PF/ESIC docs.
  • Delivery/Installation: on-site at the specified Assam locations; scope includes installation & commissioning if applicable.
  • Manufacturer Authorization: OEM/Original Service Provider authorization must be submitted if bidding through an authorized distributor.
  • PBG/SS: Performance security may be provided as PBG, DD (₹ in favour of Coal India Limited, Margherita), or FDR per GeM guidelines.
  • Clause 25%: contract quantity or duration may change by up to ±25%; service scope alterations up to 25% require consent.
  • Documentation: ensure all required certificates/documents referenced in the bid, ATC, and corrigenda are uploaded.
  • Note: No BOQ items exist; focus is on AMC/CMC compliance, installation, and patch management for the i2V CCTV/VMS setup.

Key Specifications

  • Product/service names: IP-based CCTV system maintenance, Video Management System (VMS) maintenance

  • Quantities: 3 deployment sites (for installation/commissioning)

  • Estimated value: ₹1,832,760

  • Experience requirements: CCTV/VMS AMC/CMC experience implied

  • Quality/compliance terms: OEM authorization when required; timely patches and on-site support

  • Delivery/installation: on-site at Tikak & Tirap Collieries, Margerita area, Assam

Terms & Conditions

  • EMD ₹23,000; online RTGS payment option available

  • Clause 25% quantity/duration variation permitted

  • OEM authorization required for distributors; ensure certificates uploaded

Important Clauses

Payment Terms

Salaries of deployed staff paid by service provider first; reimbursement with statutory docs; RTGS/online transfer accepted for EMD

Delivery Schedule

On-site delivery, installation & commissioning at Tikak/Mergherita areas, Assam as per project plan

Penalties/Liquidated Damages

Clause 25% scope adjustment; penalties or LD terms not explicitly stated in data; follow GeM/GTC defaults

Bidder Eligibility

  • Proven experience in CCTV/VMS AMC/CMC for integrated systems

  • OEM authorization if bidding through channel partner

  • Financial stability with valid GST/PAN and tax documents

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - Comprehensive Annual Maintenance Contract of entire IP based CCTV system and Video Management System Make i2V with latest patches for Integrated Command and Control Centre along with the deployment of 03 no..

Authority Records

MINISTRY OF COALCOAL INDIA LIMITED

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Documents 10

GeM-Bidding-9448219.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

OEM authorization or Manufacturer Authorization for distributors

4

Experience certificates for CCTV/VMS maintenance projects

5

Financial statements / solvency documents

6

EMD payment proof (online transfer receipt or DD)

7

Technical bid documents and compliance certificates

8

Any relevant IS/ISO compliance certificates (if applicable)

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for the CCTV AMC tender in Assam with i2V VMS?

Bidders must submit EMD ₹23,000 via RTGS to Coal India Limited, along with OEM authorization if bidding through an authorized distributor. Include GST, PAN, experience certificates, financials, and technical bid documents. Delivery sites at Tikak/Mergherita require on-site installation and latest patches for the i2V system.

What documents are required to participate in the Assam CCTV tender 2026?

Required documents include GST registration, PAN, OEM authorization, experience certificates for CCTV maintenance, financial statements, EMD proof (online transfer or DD), and technical compliance certificates. Upload all as part of the bid submission and ensure authorization details are complete.

What are the key delivery and installation requirements for this tender?

Delivery includes on-site installation and commissioning at Tikak and Tirap Collieries in Margerita, Assam. The contract also covers deployment of 3 units and ongoing patch maintenance for the i2V IP CCTV/VMS system, with timely on-site support as part of AMC.

What is the EMD amount and payment method for bidders?

EMD is ₹23,000. Payment can be made via RTGS/online transfer to Coal India Limited, SBIN 00000032887761865, Margherita, with bid number and entity name in details; scanned proof must be uploaded with the bid.

Are OEM authorizations mandatory for this procurement?

Yes. If bidding through an authorized distributor, an OEM authorization/certificate with full details must be submitted, including name, designation, address, email, and phone number to validate direct OEM involvement in servicing the i2V CCTV/VMS.

What is the clause governing contract quantity adjustments?

Clause 25% allows the buyer to increase or decrease contract quantity or duration by up to 25% at the time of issue and after award, with the bidder needing to accept revised terms; for lump-sum service contracts, scope may be expanded up to 25% with consent.

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