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Health and Family Welfare Department Delhi Desktop Computers, Multifunction Printers & Line Interactive UPS Tender 2026

Bid Publish Date

23-Jan-2026, 1:40 pm

Bid End Date

03-Feb-2026, 11:00 am

EMD

₹3,00,000

Value

₹70,00,000

Latest Corrigendum Available

Progress

Issue23-Jan-2026, 1:40 pm
Corrigendum30-Jan-2026
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

151

Category

Entry and Mid Level Desktop Computer

Bid Type

Two Packet Bid

Tender Overview

Organization: Health And Family Welfare Department, Government of Delhi. Procurement: Entry and Mid Level Desktop Computers, Multifunction Printer (Print/Scan/Copy), and Line Interactive UPS with AVR (Q2). Estimated Value: ₹7,000,000 with EMD ₹300,000. Location: Delhi, India. Range includes desktop configurations with factory pre-loaded OS, RAM and storage options, and printing devices with duplex capability. The scope emphasizes on-site warranty and energy efficiency compliance, plus service center coverage in the consignee state. Unique aspects include pre-factory MS Office, Energy Star 6/EPEAT, and 25% quantity variation option within contract terms.

Technical Specifications & Requirements

  • Category: OFFICE COMPUTING & PRINTING EQUIPMENT (DESKTOPS, MULTIFUNCTION PRINTERS, LINE INTERACTIVE UPS)
  • Standards/Compliance: Energy Star 6 / EPEAT, IS/ISO alignment where specified; factory pre-loaded OS by Desktop OEM; IS 550-type performance expectations may be implied via OEM standards.
  • Key Specs (per item):
    • RAM: configurable as per BOQ; minimum required capacity to be installed
    • Storage: inclusion of SSD and/or HDD capacities as defined; monitor availability is specified
    • Printing: dual-sided (Auto Duplex), ISO/IEC 24734 speeds for A4/MONO and COLOR; A3 speeds; original document feeder; main paper tray count
    • UPS: Line Interactive, AVR with specified warranty; battery warranty duration; THD and voltage regulation noted
    • Warranty: On-site OEM warranty for computers, printers, and UPS; battery warranty from delivery date
    • Delivery/Support: state-wise service centers with escalation matrix; dedicated service helpline; 30-day implementation plan implied by service commitments

Terms, Conditions & Eligibility

  • EMD: ₹300,000; submission via online/payment gateway per terms
  • Delivery: option to increase quantity by up to 25%; extended delivery period rules apply
  • Payments: GST-compliant invoice with GST portal screenshot; delivery-linked payments; service center documentation required
  • Service: establish a functional Service Centre within 30 days of award; toll-free support and escalation matrix must be provided
  • Safety/Compliance: workmen compensation, insurance, and PPE adherence for on-site work where applicable
  • Documentation: mandatory GSTIN, PAN, OEM authorization, experience certificates, financial statements, technical bid documents; proof of service capabilities

Key Specifications

  • Product/service names: Desktop Computers, Multifunction Printer (Print/Scan/Copy), Line Interactive UPS with AVR

  • Estimated value: ₹7,000,000; EMD: ₹300,000

  • Standards/Compliance: Energy Star 6 (EPEAT); factory pre-loaded OS; ISO/IEC 24734 printing speeds

  • Delivery/Support: On-site OEM warranty; service centres in the consignee state; 30-day setup window for service centre

  • Warranty/Support: On-site OEM warranty; battery warranty from delivery; AVR voltage regulation and THD specs

Terms & Conditions

  • EMD of ₹300,000 must accompany bid; GST invoice and GST portal screenshot required

  • Delivery quantity may increase up to 25% with contracted rates; extended period rules apply

  • Service Centre must be established within 30 days of award; dedicated toll-free support and escalation matrix

Important Clauses

Payment Terms

GST-compliant invoices, GST portal payment proof; payment terms linked to delivery milestones and service capability submission

Delivery Schedule

Delivery quantity can vary up to 25%; additional time calculated as (increase/original) × original days, minimum 30 days

Penalties/Liquidated Damages

Standard LDs apply for delayed delivery; performance-based penalties to be defined in contract terms

Bidder Eligibility

  • Functional Service Centre in the State of the consignee location or in-state establishment within 30 days

  • OEM authorization and prior experience supplying similar IT hardware & peripherals

  • Compliance with Energy Star/EPEAT standards and IS/ISO aligned warranties

Documents 6

GeM-Bidding-8869685.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

CATALOG-Specification-2

CATALOG Specification

CATALOG-Specification-3

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 3 Items

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Screen Size (in CMs) 53.1 - 58 (20.91" - 22.83")
WARRANTY On Site OEM Warranty (in Year) 5 Or higher

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Required Documents

1

Experience Criteria

2

Past Performance

3

Bidder Turnover

4

Certificate (Requested in ATC)

5

OEM Authorization Certificate

6

OEM Annual Turnover

7

Additional Doc 1 (Requested in ATC)

8

Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

9

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

1 Update
#1

Update

30-Jan-2026

Extended Deadline

03-Feb-2026, 11:00 am

Opening Date

03-Feb-2026, 11:30 am

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the Delhi Health Department computing equipment tender in 2026?

Bidders should prepare GST registration, PAN, and EMD ₹300,000; submit OEM authorizations, experience certificates, and financial statements. Ensure service centre capability in Delhi, confirm Energy Star/EPEAT compliance, and include factory pre-loaded OS. The bid requires a GST invoice and GST portal screenshot during invoicing.

What documents are required for the Delhi desktop and UPS tender in 2026?

Required documents include GST registration certificate, PAN card, company financial statements, OEM authorization letters, previous similar project experience certificates, technical bid documents, and EMD payment proof. Also include service centre details, escalation matrix, and energy efficiency certifications.

What are the technical specifications for the printers and UPS in this tender?

Printers must support Auto Duplexing, A4/A3 speeds per ISO/IEC 24734, with original document feeder and ≥ main paper tray, while UPS devices require Line Interactive AVR, THD control, and on-site OEM warranty. All devices need pre-loaded OS and Energy Star/EPEAT certification.

When is the delivery window and how are quantity variations handled?

Delivery quantity may increase up to 25% at contract rates; additional time is (increase/original quantity) × original delivery days, minimum 30 days. Delivery terms align with the last date of the original delivery order and extended periods as required.

What are the service requirements for the successful bidder in Delhi procurement?

Bidder must establish Functional Service Centres in Delhi within 30 days of award; provide toll-free service numbers, and a formal escalation matrix. Service support availability is mandatory for carry-in or on-site warranty depending on device type.

What is the EMD amount and how is it submitted for this tender in Delhi?

EMD is ₹300,000; bidders must submit via online payment or Demand Draft as per GeM terms. Ensure GST invoice submission and GST portal payment confirmation are included with bid submission.

What standards and warranties are required for the hardware in this tender?

Devices must meet Energy Star 6/EPEAT criteria and factory pre-loaded OS; on-site OEM warranty for desktops, printers, and UPS; battery warranty from delivery date. ISO/IEC 24734 speeds apply to printing performance specifications.

How to verify eligibility criteria for Delhi government IT equipment bids?

Eligibility requires prior experience with similar IT hardware, valid GST registration, financial stability documentation, OEM authorizations, and a functional service centre plan for Delhi. Ensure all certifications and warranty commitments align with the tender terms.

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