GEM

Uttar Pradesh State Road Transport Corporation Desktop Computer Tender 2026 UP - On-Site OEM Warranty & Service Center 2026

Bid Publish Date

05-Jan-2026, 12:25 pm

Bid End Date

15-Jan-2026, 1:00 pm

Progress

Issue05-Jan-2026, 12:25 pm
AwardPending
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Quantity

36

Bid Type

Two Packet Bid

Key Highlights

  • Core requirement: Functional Service Center within UP or establishment within 30 days
  • Must provide dedicated/toll-free service number for support
  • On-site OEM warranty period to be specified in years
  • Factory pre-loaded OS by Desktop OEM required
  • Monitor availability and display technology must be clearly indicated
  • Ports: specify USB Type A (Version 2.0) count
  • RAM/SSD/HDD capacities to be declared for compliance

Tender Overview

The procurement is issued by the Uttar Pradesh State Road Transport Corporation under the Transport Department Uttar Pradesh for Entry and Mid Level Desktop Computers (Q2). While exact quantity and estimated value are not disclosed, the scope includes desktop PCs with processor specifications, factory pre-loaded OS, RAM, SSD/HDD storage, and monitor availability. A key differentiator is the requirement for a functional service centre within the state (or establishment within 30 days of award) and a dedicated service support line. This tender prioritizes OEM-backed on-site or carry-in warranty structures and mandated post-sale support, applicable to government computer deployments across UP. bidders should assess the need for ISI/ISO aligned components and OEM-specific warranty clauses to align with UP procurement norms.

Key Specifications

    • Desktop category: Entry and Mid Level Computer, Q2
    • OS: Factory pre-loaded OS by Desktop OEM
    • RAM: specified capacity (GB) to be installed
    • Storage: SSD capacity (GB) and HDD capacity (GB)
    • Cabinet: Form factor specification
    • Ports: USB Type A (Version 2.0) count
    • Monitor: availability, display technology, screen size (cm), speaker
    • Input: Mouse and Keyboard connectivity details
    • Warranty: On-Site OEM warranty duration (years)

Terms & Conditions

  • Service center in UP or established within 30 days of award

  • Dedicated toll-free service line required

  • On-site OEM warranty terms to be specified

  • Factory pre-loaded OS and standard desktop configurations

Important Clauses

Payment Terms

Payment release contingent on documentary evidence of functional UP service center and compliance with terms.

Delivery Schedule

Delivery timelines linked to award; ensure installation readiness and site acceptance where applicable.

Penalties/Liquidated Damages

Penalties for non-compliance with service Levels and delivery milestones per contract.

Bidder Eligibility

  • Experience in supplying desktop PCs to government bodies

  • Demonstrated service network within Uttar Pradesh

  • Financial stability with suitable turnover and GST/PAN compliance

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 500, 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
CABINET Cabinet Form Factor SMALL FORM FACTOR (7 to 13 Liters)
PORTS Number of USB Type A Port (Version 2 Point 0) 4 Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Display Technology LED Backlit LCD (Liquid Crystal Display)
Monitor Screen Size (in CMs) 68.1 - 73 (26.81" - 28.74")
Monitor Speaker Yes
INPUT DEVICES Mouse Connectivity USB Wired, Wireless Or higher
INPUT DEVICES Keyboard Connectivity USB Wired, Wireless Or higher
WARRANTY On Site OEM Warranty (in Year) 2, 3, 4, 5 Or higher

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates of similar desktop procurement

4

Financial statements (latest annual reports)

5

EMD/Security deposit documents (if applicable)

6

Technical bid documents and OEM authorization certificates

7

Service center establishment proof or plan for UP within 30 days

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for UP desktop computer tender in Uttar Pradesh 2026

Bidders must submit GST, PAN, experience certificates, financials, EM D/Security deposit, OEM authorizations, and technical bid documents. Ensure factory pre-loaded OS, RAM/HDD/SSD specs, monitor availability, and USB port details. Provide proof of UP service center readiness or plan to establish within 30 days of award.

What documents are required for desktop tender in UP

Submit GST registration, PAN card, company financial statements, experience certificates for similar procurements, EMD/Security deposit proof, OEM authorization, technical compliance certificates, and evidence of an established or planned UP service center as per ATC.

What are the warranty requirements for UP desktop procurements

The contract requires On-Site OEM Warranty with duration specified by the OEM. Ensure service coverage within UP, toll-free support, and documented SLAs. Carry-in options apply where indicated, with service center verification within 30 days if not pre-existing.

What specifications must be provided for RAM and storage

Provide precise RAM capacity (GB) to be installed, SSD capacity (GB), and HDD capacity (GB) as per BOQ items. Include monitor availability, display technology, screen size in cm, and USB Type A ports (Version 2.0) count in the technical bid.

When is service center establishment required for UP computers

If no existing UP service center, bidders must establish one within 30 days of contract award. Documentary evidence of establishment is mandatory before payment release; ensure adequate spare parts and trained technicians within UP.

What are the payment terms for UP desktop supply contracts

Payment terms typically link to compliance and delivery milestones, with release after submission of service center evidence. Confirm whether advance payment is allowed and the exact milestone-based payment schedule, aligned with government procurement norms.

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