Indian Navy Customized AMC/CMC for Pre-owned Products Visakhapatnam Andhra Pradesh 2026

Tender Overview

Organization: Indian Navy (Department Of Military Affairs) seeking a Customized AMC/CMC for Pre-owned Products with scope defined by the statement “as per scope of work.” Tender located in Visakhapatnam, Andhra Pradesh and targets bidders capable of providing ongoing maintenance and service support. The contract emphasizes comprehensive maintenance responsibilities, including service availability, escalation, and workforce requirements. Unique factors include mandatory local service presence and a structured escalation/contact mechanism, as well as a payroll commitment for certified service staff. The opportunity is tied to existing pre-owned equipment maintenance, requiring reliable service delivery under a formal contract framework.

• Location: Visakhapatnam, Andhra Pradesh
• Category: Comprehensive Maintenance Contract (CMC) for pre-owned products
• Contract scope: As per scope of work; AMC/CMC delivery and ongoing support
• Key differentiator: Local service office requirement and dedicated support structure
• Tender type clues: Emphasizes service availability, documentation, and past project experience proof

Technical Specifications & Requirements

• No explicit product specifications provided in the tender data; focus is on service delivery framework for pre-owned product maintenance under AMC/CMC.
• Mandatory local service office in the state of the consignee (Andhra Pradesh) with documentary evidence.
• Dedicated toll-free service contact and an escalation matrix of numbers required from bidder/OEM.
• Minimum 20% of required manpower to be on bidder’s payroll for at least 1 year; supporting documents to be uploaded for verification.
• Past experience evidence accepted includes contract copies, client execution certificates, invoice-backed self-certification, or third-party release notes.
• The procurement emphasizes compliance, timely service, and documentation readiness aligned to government Bidding norms.

Terms, Conditions & Eligibility

• Bidders must not be under liquidation, court receivership, or bankruptcy; an undertaking must accompany the bid.
• Consortium allowed with equal responsibility; one member leads the bid.
• Registration/empanelment with a government agency for required goods/services is mandatory as of bid opening.
• Upload of all requested certificates/documents, ATC, and corrigenda is mandatory.
• Service & Support: dedicated toll-free number, escalation matrix, and on-payroll staffing obligations (≥20%).
• Past Experience proof acceptable via multiple documentary formats; project execution evidence required.
• Office presence, service capability, and documented support structure are critical for eligibility.