National Fire Service College AM Service for Desktops, Laptops & Peripherals Nagpur Maharashtra 2026

Tender Overview

The National Fire Service College (NFSC), Nagpur, Maharashtra, invites bids for Annual Maintenance Service covering a broad range of IT equipment including Desktop PCs, Laptops, All-in-One Computers, Interactive Panels, Printers, Photocopiers, Scanners, Projectors and UPS. Estimated value is ₹1,500,000 with an EMD of ₹45,000. The contract allows a 25% adjustment in quantity or duration at bid issuance, and again up to 25% post-issuance. Delivery, installation, and commissioning (where applicable) occur at NFSC, Rajnagar, Takli Feeder Road, Nagpur, Maharashtra 440013. A DD-based EMD option payable to the Director, NFSC, Nagpur is accepted, with hardcopy delivery within five days of bid opening. The bidder must maintain an active service presence in Maharashtra with dedicated support channels and a clear escalation matrix. The bid requires adherence to anti-malicious code certifications and ongoing post-sale support commitments.

Technical Specifications & Requirements

• Scope includes maintenance for: Desktop PCs, Laptops, All-in-One Computers, Interactive Panels, Printers, Photocopiers, Scanners, Projectors, UPS (as listed).
• Service prerequisites: dedicated toll-free support line; formal escalation matrix; service office located within the state of Maharashtra.
• Security/compliance: mandatory certificate confirming absence of embedded malicious code; liability clause for IPR violations; warranty/AMC expectations to be clarified in bid.
• Eligibility constraints: products offered must have a minimum residual market life of 7 years; avoid obsolescence; non-liquidity in bidder’s financials.
• Delivery/installation: on-site at NFSC Nagpur; installation and commissioning included where in scope.

Terms, Conditions & Eligibility

• EMD: ₹45,000; payment via Demand Draft in favor of Director, NFSC, Nagpur, with scanned DD proof and hardcopy submission within 5 days post bid end.
• Quantity/duration: bid may adjust up to 25% before award and up to 25% after contract issuance.
• Eligibility: bidder must not be under liquidation or similar distress; provide undertaking; maintain ongoing service capability in Maharashtra.
• Documentation: mandatory certificates/tests; OEM authorizations; anti-malicious code certification; dedicated service numbers and escalation details.
• Installation address: National Fire Service College, Rajnagar, Takli Feeder Road, Nagpur, Maharashtra 440013.