Office Of Dg (mss) Defence R&D Customized AMC/CMC for Canon Multifunction Machine Tender 2026 India

To bid, ensure you meet eligibility: 3+ years in similar AMC/CMC work, Canon OEM authorization, GST and PAN, financials, and experience certificates. Provide a local service office proof, dedicated toll-free line, escalation matrix, and FDR/PBG security. Submit technical compliance and complete EMD documentation.

Submit GST, PAN, experience certificates, financial statements, EMD proof, OEM authorizations for Canon, technical bid, service center evidence in consignee state, payroll documentation, and bank statements showing statutory compliance for deployed staff.

Security can be a Fixed Deposit Receipt in bidder’s name or a PBG. The FDR must state withdrawal only on demand with pledge endorsement. Original FDR to be delivered within 15 days of award; scanned copy uploaded with bid.

Provide a dedicated toll-free number and an escalation matrix for service support. Office of service provider must be in the consignee state with documentary evidence. Non-sub-contracting without prior written consent is required.

Payments to staff are made by the service provider first. Reimbursement to the service provider occurs from the Buyer along with PF/ESIC proofs and bank statements; ensure compliance with statutory requirements.

Canon OEM authorization is required, along with evidence of experience in similar AMC/CMC for office automation. While no explicit IS/ISO numbers are listed, ensure compliance with local statutory and service-quality expectations.