Business Intelligence and Data Analysis Software (V2)
Sree Chitra Tirunal Institute For Medical Sciences And Technology (sctimst)
THIRUVANANTHAPURAM, KERALA
Posted:
20 March 2025
Closed:
22 April 2025
GEM
GEM
Sree Chitra Tirunal Institute For Medical Sciences And Technology BI & Data Analysis Software Tender 2026 DST Rajasthan
Bid Publish Date
09-Jul-2026, 11:08 am
Bid End Date
20-Jul-2026, 5:00 pm
Location
Progress
Issue09-Jul-2026, 11:08 am
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
2
Tender Overview
Organization: Sree Chitra Tirunal Institute For Medical Sciences And Technology (SCTIMST) under the Department of Science and Technology. Product/Service: Business Intelligence and Data Analysis Software (V2). Location details are not specified in the data. The procurement scope includes licensing models, installation, and extensive service support as part of a data analytics capability upgrade. The tender emphasizes OEM licensing, subscription versus perpetual licensing options, and a mixed feature set spanning analytics, fraud/risk analytics, IoT analytics, cybersecurity analytics, and data visualization. A key differentiator is the breadth of licensed features and post-implementation support, including training and ongoing upgrades. Unique aspects include integration readiness, platform hosting options, and a detailed service-support scope with manpower requirements.
Technical Specifications & Requirements
- Category: Basic Information; Modules/Components: Listed under offered product.
- Licence Scope: Type of licence (perpetual vs subscription), duration of subscription (in years), OEM licensing policy, hosting/deployment options, platform type, and OEM support for updates/patches.
- Analytics Coverage: General BI features, Fraud/Risk Analytics, Analytics for IoT, Cybersecurity Analytics, Customer Analytics, Supply chain analytics, AI/ML capabilities, and Visualization/Reporting.
- Installation & Service: Installation duration, service support scope (including architecture, technical assistance, customization, data management, analytics, and reporting), manpower deployed, educational qualifications, experience, and certifications of personnel; penalties for non-adherence (up to 10% of the service support value).
- Conditional Clauses: Buyer terms allow quantity variation up to 25% during contract; 10-year spare parts availability and OEM support commitment are required.
Terms, Conditions & Eligibility
- EMD/Financial Terms: Not explicitly specified in the data.
- Delivery & Scope: Installation, commissioning, testing, configuration, and operator training; variations in quantity governed by option clause (up to 25%).
- Experience: Bidders/OEMs must have supplied similar BI/Analytics solutions to central/state government or PSUs for at least 3 years prior to bid opening; evidence to be provided with bid.
- GST & Invoicing: GST validation by bidder; invoice must be in consignee name with consignee GSTIN.
- Documentation: Compliance sheet and brochure required; bid rejections for unexplained mismatches in technical parameters.
- Warranty/Support: Detailed service scope with OEM support for updates/upgrades; installation spares guaranteed for 10 years after commissioning.
- Other: Not-obsolete product requirement with minimum 10 years market life; training days, and specified training options to be provided.
Key Specifications
-
Product category: Business Intelligence and Data Analysis Software (V2)
-
Licence: Types of Licence; Perpetual Licence; Duration of Subscription (in Years); OEM Licensing policy
-
Platform/Hosting: Hosting Environment/Deployment Option
-
OEM support: Years of support for patches/bug fixes and upgradation of versions
-
Training: Training options and number of training days
-
Analytics modules: Fraud/Risk Analytics; IoT Analytics; Cybersecurity Analytics; Customer Analytics; Supply chain analytics; AI/ML
-
Installation: NA or specified installation duration
-
Service scope: Solution Architecture, Technical Assistance, Customization, Data Management, Analytics, Visualization/Reporting
-
Manpower: Number of personnel for on-site service; Education and experience required; Certification requirements
-
Penalties: 10% of Technical Service Support Value for non-adherence
Terms & Conditions
-
Option to vary quantity by up to 25% during contract, with adjusted delivery timelines
-
Product must be non-end-of-life with at least 10 years of market life remaining
-
Spare parts availability guaranteed for 10 years post-installation via GeM
-
GST invoicing to consignee with consignee GSTIN; compliance sheet mandatory
-
3 years government/PSU experience required; evidence to be submitted
-
Penalty for non-adherence to service support up to 10% of service value
Important Clauses
Payment Terms
Not explicitly stated; bidder terms should align with GeM/DST guidance and invoicing to consignee with GSTIN
Delivery Schedule
Delivery and installation timelines linked to option clause; minimum 30 days extension logic; extended delivery upon quantity variation
Penalties/Liquidated Damages
Maximum 10% penalty on the Technical Service Support Value for non-adherence
Bidder Eligibility
-
Minimum 3 years of regular supply/manufacture of BI/Analytics products to government/PSU/Listed companies
-
Evidence of contracts demonstrating annual activity in each relevant year
-
Non-obsolete product with at least 10 years residual market life and OEM support commitments
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Business Intelligence and Data Analysis Software (V2) (Q2)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
38
Delivery Details
Max Delivery Days
90
Delivery Locations
1
Delivery Cities
Thiruvananthapuram
Delivery Pincodes
695012
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sheeba. R. M | 695012,Biomedical Technology Wing Sree Chitra Tirunal Institute for Medical Sciences & Technology Satelmond Palace, Poojappura, Thiruvananthapuram, Kerala, India Pin Code : 695012, Thiruvananthapuram, 695012 | Thiruvananthapuram | Kerala | 695012 | 1 | 90 | - |
Authority Records
MINISTRY OF SCIENCE AND TECHNOLOGYSCIENCE AND TECHNOLOGY DEPARTMENT
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Document Filing
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Documents 5
GeM-Bidding-9531214.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
Loading results...
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Basic Information | Category | Business intelligence and data analysis software |
| Basic Information | Components /Modules covered in the offered product | Analytics/BI General, Fraud/Risk Analytics, Analytics for IOT, Cybersecurity Analytics, Customer Analytics, Supply chain analytics, Advanced Analytics, Artificial Intelligence & Machine learning, INSTALLATION, SERVICE SUPPORT |
| SCOPE OF LICENCE | Types of Licence | Subscription |
| SCOPE OF LICENCE | Type of Perpetual Licence | NA |
| SCOPE OF LICENCE | " Duration of Subscription (in Years) " | 1 |
| SCOPE OF LICENCE | OEM Licensing policy | Per User |
| SCOPE OF LICENCE | Platform type | Web based,, Cloud service based |
| SCOPE OF LICENCE | Hosting Enviroment/ Deplyment Option | Cloud |
| SCOPE OF LICENCE | The offered product have support from OEM for | Unlimited updation for Patches and Bug fixes within support period., Unlimited upgradation of version within support period, NA |
| SCOPE OF LICENCE | Number of Years upto which support is available from OEM for Updation (Patches and Bug fixes) | 5 |
| SCOPE OF LICENCE | Number of Years upto which support is available from OEM for Upgradation of version | 5 |
| SCOPE OF LICENCE | Training Options | On-Site, Virtual, Training Material, NA |
| SCOPE OF LICENCE | No of days Training Provided | 7 |
| Analytics/BI General | Analytics/BI General Features 1 | Customizable reporting, Interactive content |
| Analytics/BI General | Analytics/BI General Features 2 | Data Analysis, Data Visualization |
| Fraud/Risk Analytics | Fraud/Risk Analytics | NA |
| Analytics for IOT | Analytics for IOT( Internet of Things) | NA |
| Cybersecurity Analytics | Cybersecurity Analytics | NA |
| Customer Analytics | Customer Analytics | NA |
| Supply chain analytics | Supply chain analytics | Asset replacement decision support, Demand forecasting, Inventory optimization, Self-service data visualization and KPI dashboards, Automatic monitoring and alerts, Predictive modeling |
| Artificial Intelligence & Machine learning | Artificial Intelligence & Machine learning | Support Machice learning model like Deep learning, Ensemble, Neural network,Regularization,Rule system,Regression,bayesian, Decsion tree,Dimensionality reduction,Instance based, clustering,etc, R and Python integration, Analytical Model management, Scalability, Single technology interface (no bolt on products) |
| INSTALLATION | Duration required by Seller/OEM for Installation of offered product (Hint :- Select 'NA' if not applicable) | Upto 5 days |
| SERVICE SUPPORT | Duration for which Service Support offered by Seller/OEM (Hint :- Select 'NA' if not applicable) | 1 years |
| SERVICE SUPPORT | Scope of service support | Installation and Configuration, Solution Architecture, Technical Assistance, Solution customization, Data Management, Analytics, Visualization & Reporting |
| SERVICE SUPPORT | Scope of Installation and Configuration | Design the platform readiness check-list, Validate the pre-requisite, Install and Configure BI Software, Create the installation Document, Run through the environment validation., UAT and Production Environments, Handover the site to development team. |
| SERVICE SUPPORT | Scope of Solution Architecture | Build the Solution Architecture, Analyze the network and infra-requirement, Validate the solution component., Analyze the platform communication requirement., Component Sizing and scalability check, Solution deployment readiness |
| SERVICE SUPPORT | Scope of Technical Assistance | User training and adoption |
| SERVICE SUPPORT | Scope of Solution Customization | Solution customization as per proposed requirement |
| SERVICE SUPPORT | Scope of Data Management | NA |
| SERVICE SUPPORT | Scope of Analytics | Generate insights and Suggest Actionable |
| SERVICE SUPPORT | Scope of Visualization & Reporting | Create reports & dashboards, Understanding the business requirement |
| SERVICE SUPPORT | Number of manpowers to be deployed for service support at buyer premises | 1 |
| SERVICE SUPPORT | Educational qualification of manpower deployed for service support | BCA, BBA, MCA, MBA, M.Tech, M.Sc (IT/CS), B. Tech, Graduate in any discipline, Diploma, Post graduate in any discipline |
| SERVICE SUPPORT | Experience of manpower deployed for service support | Fresher, 1 year- 5 years, 5 years-10 years, 10 years - 15 years, Above 15 years, NA |
| SERVICE SUPPORT | Certification of mapower deployed for service support | Analytics, Business intelligence, Data Management, OEM Certification |
| SERVICE SUPPORT | "Penalty for Non Adharence to Service Support in percentage of price offered for Service Support (Maximum 10 % of Technical Service Support Value)" | NA |
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Required Documents
1
GST registration certificate
2
PAN card
3
Experience certificates showing 3 years of supplying similar BI/Analytics solutions to government/PSU/Listed companies
4
Financial statements to demonstrate capability
5
EMD/Security deposit proof (as applicable per bid terms)
6
Technical compliance sheet
7
OEM authorizations or reseller agreements
8
Product brochures and compliance documentation aligned with tender
Frequently Asked Questions
Key insights about KERALA tender market
How to bid for SCTIMST BI software tender 2026 DST?
Bidders must submit GST, PAN, experience certificates showing 3 years of similar government supply, financial statements, and OEM authorizations. Include compliance sheet and product brochures; ensure the product is not end-of-life and has at least 10 years of market life; install and train as specified.
What documents are required for the BI software bid in SCTIMST?
Submit GST certificate, PAN, 3-year government/PSU experience contracts, financial statements, EMD proof as applicable, technical compliance sheet, product brochure, and OEM authorization. Ensure invoice is in consignee name with GSTIN; include compliance and installation plan.
What are the licensing options for the BI software tender?
Licensing covers perpetual licence and duration-based subscription, with OEM licensing policy details. Platform hosting options and deployment environment must be specified, along with support duration for patches, bug fixes, and version upgrades.
What are the delivery terms for the SCTIMST BI solution?
Delivery may be adjusted by the 25% quantity option with calculated extension: (Additional quantity / Original quantity) × Original delivery period, minimum 30 days; installation, testing, commissioning and operator training are required.
What are the penalties for non-adherence in the service support?
A penalty up to 10% of the Technical Service Support Value applies for non-adherence to service support terms, including installation and ongoing support activities as defined in the scope.
What experience criteria must bidders meet for this bid?
Bidder or OEM must have supplied the same or similar BI/Analytics products to central/state government bodies or PSUs for at least 3 years prior to bid opening, with contract copies showing yearly activity.
What training and manpower requirements are specified for on-site support?
The bid requires details on the number of on-site personnel, their educational qualifications, prior experience, and certifications; training days and options must be defined for operators and system admins.
How is warranty and spare parts managed for the SCTIMST solution?
Spare parts and consumables must be available through GeM for a minimum of 10 years after commissioning; OEM must provide ongoing updates and patches for as long as the support period specifies.
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Documents 5
GeM-Bidding-9531214.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS