South Western Railway Refrigerator Tender 310L Frost Free Double Door IS 17550 2026

Tender Overview

The South Western Railway, under Indian Railways, seeks supply of household refrigerating appliances conforming to IS 17550 (Q2) for use in LHB hot buffet cars. The contract covers the supply of double-door frost-free refrigerators with a 310 L capacity, from OEMs such as Samsung or LG, adhering to the RCF EDTS-118 Rev E specification. Scope is limited to the sale and delivery of Goods, with a warranty framework supporting after-sales. The tender emphasizes model compatibility, BEE star rating, and color/finish options to be finalized post-contract. A single 310 L unit class is specified, with a strong emphasis on after-sales infrastructure and OEM partnerships. Unique aspects include alignment with LHB car requirements and specific EDTS-118 Rev E compliance.

Technical Specifications & Requirements

• Product: Refrigerator, Double door, Frost free, 310 Liters
• OEM/Brand: Samsung or LG (as quoted)
• Specification standard: RCF EDTS-118, Rev. E; suitable for LHB type Hot Buffet cars
• Standards/Compliance: Conformity to IS 17550; BEE Star Rating (valid duration noted)
• Finish/Color: Model-dependent actual color; mutually decided post contract
• Warranty: Product warranty of 30 months from supply or installation; compressor warranty to be confirmed as per ATC
• Delivery/Support: On-site/installation support with established Indian service network; service centers required in consignee state locations; dedicated toll-free service line
• Inspection: Nominated Inspection Agency appointed by buyer for stores prior to acceptance

Terms, Conditions & Eligibility

• Scope: Supply of Goods only; no service components included in price
• Turnover: Average annual turnover over the last 3 financial years; documented via audited statements or CA certification
• Service Network: Functional Service Centre in each consignee state; if not pre-existing, must be established within 30 days of contract award; evidence to be submitted
• Warranty & OEM auth: 30-month warranty period; OEM warranty certificates required at delivery; provide OEM authorization/Proof of Purchase
• Documentation: GST invoice in GeM format; GST portal payment screenshot; PAN; experience certificates; financial statements; EMD documentation
• Inspection: Pre-acceptance inspection by nominated agency; ensure compliance with EDTS-118 Rev E and IS 17550