GEM

Indian Army VR & AR Equipment Tender Bangalore Karnataka 2025 - Head Mounted VR Gear ISO 9001 3 Years Warranty

Bid Publish Date

17-Nov-2025, 6:35 pm

Bid End Date

01-Dec-2025, 7:00 pm

Bid Opening Date

01-Dec-2025, 7:30 pm

EMD

₹1,50,000

Progress

Issue17-Nov-2025, 6:35 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

37

Category

Head Mounted VR Gear as per spec

Bid Type

Two Packet Bid

Key Highlights

  • ISO 9001 certification mandatory for bidder or OEM
  • 3-year warranty with OEM certificates at delivery
  • 4-year AMC option for complete hardware and software
  • 25% quantity variation allowed during and within contract currency
  • In-country service capability and OEM authorised after-sales support
  • Pre-dispatch and post-receipt inspection by nominated agency
  • Detailed design drawings due within 5 days of award
  • EMD amount: ₹150,000 for this VR/AR procurement

Categories 11

Tender Overview

The opportunity is issued by the Indian Army (Department Of Military Affairs) for a comprehensive set of VR/AR hardware and associated software, including head mounted VR gear, Wi‑Fi routers, charging cabinets for AR/VR/MR instruments, VR headset with mobile, portable computing devices, 3D room display panels, MR/VR projection software, streaming devices, and a complete laptop solution with a three-year warranty plus an additional 4-year AMC for hardware and software, as per spec. The bid involves 9 total items with a procurement scope in the Bengaluru, Karnataka region, and an estimated contract value guided by the EMD amount of ₹150,000. The supplier must accommodate option quantities up to 25% during contract execution and ensure post-delivery support and installation, with pre- and post-receipt inspection as applicable. The tender emphasizes a formal design approval step within 5 days of award, and certification requirements including ISO 9001. Unique differentiators include extended warranty coverage and in-country service capability with Indian-based OEM/authorised after-sales support. The combination of AR/VR hardware, software, and display/streaming components under a government procurement framework requires strict compliance to standards and robust after-sales services.

Technical Specifications & Requirements

  • Product categories: Head Mounted VR Gear, Wi‑Fi router, Charging Cabinets for AR/VR/MR instruments, VR headset with mobile, Portable computing device, Display boards for 3D rooms, VR/MR software, Streaming device, Laptops
  • Warranty: 3 years from final acceptance or after installation, with OEM warranty certificates; on-site rectification during guarantee period
  • AMC: 4 years extension for complete hardware and software
  • Quality standard: ISO 9001 certification for bidder or OEM; post-award detailed design drawings approved within 5 days of contract award
  • Inspection: Pre-dispatch and/or post-receipt inspections by nominated agency; on-site consignee inspection
  • OEM/After-sales: In-country service capability; for imported products, OEM authorised presence with registered Indian office
  • Delivery terms: Option quantity adjustments up to 25%; delivery period linked to original and extended periods with minimum 30 days, as defined by the option clause
  • Documentation: OEM authorisations and service network details to be uploaded; installation, commissioning, and training included

Terms, Conditions & Eligibility

  • EMD: ₹150,000 (deposit or as specified in terms)
  • Delivery & installation: Delivery timelines to be aligned with option clause; completion linked to original delivery order
  • Payment terms: As per standard GCC/ATC terms; ensure alignment with post-delivery invoicing and approvals
  • Warranty/Support: 3-year warranty with ongoing AMC option for 4 years; service centres locations must be uploaded
  • Design Approval: Submission of detailed design drawings within 5 days of award
  • Certifications: ISO 9001 certification mandatory for bidder or OEM; certificate submission at delivery
  • Inspection: Pre-dispatch and post-delivery inspection as applicable; nominated inspection agency
  • OEM requirements: For imported items, registered Indian presence for after-sales support; OEM authorization documents
  • Documentation submission: Full set of GST, PAN, experience, financials, EMD proof, and technical compliance as per ATC

Key Specifications

  • Head Mounted VR Gear

  • Wi‑Fi router per spec

  • Charging Cabinets for AR/VR/MR instruments

  • VR headset with mobile per spec

  • Portable computing device per spec

  • Display boards for 3D rooms

  • Software for MR head gear projection and VR 360 degree CR room

  • Streaming device for VR Head Gear Projector System

  • Laptop per spec

  • Three years warranty + 04 years AMC

Terms & Conditions

  • EMD ₹150,000; ISO 9001 mandatory

  • 25% quantity variation; option clause applied

  • 3-year warranty + 4-year AMC; in-country service

  • 5-day design approval; pre/post inspection

  • Imported items require OEM Indian authorised support

Important Clauses

Payment Terms

Payment terms aligned with standard GCC; ensure documentation for EMI/AMC payments and post-acceptance invoicing

Delivery Schedule

Delivery period adjustable up to 25% with a minimum 30 days for added quantity; extends from last original delivery date

Penalties/Liquidated Damages

LD/penalties applicable as per contract terms for delayed delivery or non-compliance; must be defined in tender ATC

Bidder Eligibility

  • Experience in supplying VR/AR hardware to government or defence sectors

  • ISO 9001 certified bidder or OEM

  • Registered in India with OEM authorised after-sales support

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Bill of Quantities (BOQ) 9 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Head Mounted VR Gear as per spec Head Mounted VR Gear as per spec 2 number ges_meg 90
2 Wi-Fi router as per spec Wi-Fi router as per spec 1 number ges_meg 90
3 Charging Cabinets for AR VR and MR instruments as per spec Charging Cabinets for AR VR and MR instruments as per spec 1 number ges_meg 90
4 VR headset with mobile as per spec VR headset with mobile as per spec 5 number ges_meg 90
5 Portable computing device as per spec Portable computing device as per spec 20 number ges_meg 90
6 Display Bds for 3 D rooms as per spec Display Bds for 3 D rooms as per spec 3 number ges_meg 90
7 Software for MR head gear projection sys VR 360 degree cl room and AR CBT pkg as per spec Software for MR head gear projection sys VR 360 degree cl room and AR CBT pkg as per spec 3 number ges_meg 90
8 Streaming device for VR Head Gear Projector System and Laptop as per spec Streaming device for VR Head Gear Projector System and Laptop as per spec 1 number ges_meg 90
9 Three years warranty and addl 04 years AMC for complete Hardware and software as per spec Three years warranty and addl 04 years AMC for complete Hardware and software as per spec 1 number ges_meg 90

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar VR/AR hardware deployments

4

Financial statements (audited) for the last 3 years

5

EMD payment receipt/voucher of ₹150,000

6

Technical bid documents and OEM authorisation letters

7

ISO 9001 certification (bidder or OEM)

8

Service centre addresses and after-sales support details

Frequently Asked Questions

Key insights about KARNATAKA tender market

What documents are required for the VR hardware tender in Bengaluru 2025?

Bidders must submit GST, PAN, experience certificates for VR/AR projects, audited financials, proof of EMD ₹150,000, OEM authorizations, ISO 9001 certificate, and service centre details. Include technical bid and installation/training plans; ensure NOC for imported items if applicable.

How is the EMD amount ₹150,000 relevant to the Bengaluru VR tender?

EMD of ₹150,000 acts as a bid security; submit payment receipt with the bid. It ensures bid earnestness and is refundable if not shortlisted, subject to bid submission outcomes and procurement rules.

What are the warranty and AMC requirements for VR hardware supply?

Supply must include a 3-year warranty from final acceptance or post-installation; OEM warranty certificates required at delivery. An optional 4-year AMC for complete hardware and software can be availed, with service centres listed near consignee locations.

What standards and certifications are mandatory for this VR tender?

Bidders must hold ISO 9001 certification for themselves or the OEM. Imported products require an Indian OEM representative for after-sales support, with relevant authorisation certificates submitted.

What is the delivery schedule flexibility for this Bengaluru VR procurement?

The contract allows up to 25% quantity variation during and after award, with delivery timelines calculated by the option clause and a minimum 30-day extension logic; initial delivery period remains as per original order terms.

How to prepare Detailed Design Drawings for approval in this tender?

Submit Detailed Design Drawings within 5 days of contract award. Include integration layouts for VR headsets, MR projection software, and 3D room displays; align with buyer specifications and installation requirements.

What inspection processes apply to this VR/AR equipment tender in Karnataka?

Pre-dispatch inspection at seller premises or post-receipt inspection at consignee site may be used, conducted by a nominated inspection agency; ensure readiness of equipment for QA checks before acceptance.

What must be included in the OEM/after-sales documentation for this bid?

Submit OEM authorization, service network details, and proof of Indian registered office for after-sales support; provide installation, commissioning, and training plans and contact points for service centres near consignee locations.

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