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GEM

Commissionerate Of Technical Education AMC for Integrated Security and Surveillance System Vadodara Gujarat 2026

Bid Publish Date

11-Jun-2026, 8:36 pm

Bid End Date

11-Jul-2026, 9:00 pm

Value

₹2,55,000

Progress

Issue11-Jun-2026, 8:36 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Dedicated/toll-free service support number required
  • Escalation matrix of service contacts mandatory
  • Malicious Code Certificate to be uploaded
  • OEM authorization if bidding through distributor
  • Office of service provider must be in Gujarat (state of consignee)
  • Past project experience proofs accepted as invoices with self-certification or client certificates
  • Contract scope includes consumables to be supplied by service provider

Categories 2

Tender Overview

The Commissionerate Of Technical Education in Vadodara, Gujarat invites bids for an AMC of Integrated Security and Surveillance System, covering Remote Video Monitoring, Monitor Operations, FIRE WALL & CWAN, along with hardware, networking, wireless components and consumables to be provided by the service provider. Estimated value is around ₹255,000, indicating a mid-scale security integration project in the state education sector. The scope emphasizes endurance of a comprehensive security layer including firewall solutions and CWAN connectivity. Bidders must ensure physical service presence in the consignee state and demonstrate capability to sustain ongoing service and support. The tender includes specific service and supplier obligations, including dedicated support channels and Malicious Code certification, signaling stringent security and continuity expectations.

Technical Specifications & Requirements

  • Scope includes AMC for Integrated Security and Surveillance System: Remote video monitoring, monitor operations, firewall, CWAN, hardware, networking, wireless system, and serviceable consumables within the contract.
  • RoS: No explicit itemized BOQ; emphasis on end-to-end system maintenance, software/firmware integrity, and ongoing consumable supply.
  • Requirements mention: dedicated/toll-free service support, escalation matrix, and Malicious Code certification to ensure no embedded malware.
  • Documentation prerequisites include OEM authorization, service provider office in the state, and past project experience validation with client certificates or invoices. Standalone IS/IS standards are referenced through required certificates and security compliance elements.

Terms & Eligibility

  • EMD not explicitly stated; bidders must review ATC for payment and performance terms.
  • Bidder must provide Manufacturer Authorization if bidding through an Authorized Distributor, with full contact details.
  • Office of service provider must be located in the state of the consignee; documentary evidence required.
  • Bidders should not be under liquidation or bankruptcy and must upload an undertaking.
  • Dedicated/toll-free support contact and escalation matrix are mandatory; Malicious Code certificate is required. Past experience proofs include contract/invoice or client execution certificates.

Key Specifications

  • Product/Service: AMC for Integrated Security and Surveillance System

  • Scope: Remote Video Monitoring, Monitor Operations, FIRE WALL & CWAN; Hardware, Networking, Wireless; Consumables included

  • Standards/Certifications: Malicious Code Certificate required; OEM Authorization when applicable

  • Delivery/Support: Dedicated toll-free support and Escalation Matrix; service presence in Gujarat

  • Value indicator: Estimated ₹255,000; no explicit EMD amount published

Terms & Conditions

  • EMD amount not specified in tender data; bidders must verify in ATC

  • Personnel and office location: service provider must have an office in Gujarat

  • Payment terms and penalties: detailed terms to be confirmed in the contract

Important Clauses

Payment Terms

Payment terms to be confirmed in contract; ATC requires certificates and service readiness.

Delivery Schedule

Delivery and commissioning timeline to be specified; contract may include 25% scope/duration flexibility under clause 25.

Penalties/Liquidated Damages

Penalties or LD provisions will be defined in the contract; vendor must comply with escalation and security certification requirements.

Bidder Eligibility

  • Office of bidder or OEM must be located in Gujarat (state of consignee)

  • Not under liquidation or bankruptcy; provide undertaking

  • Manufacturer authorization required if bidding through distributor

  • Past project experience proofs such as contracts, invoices, or client execution certificates

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

AMC of Integrated Security and Surveillance System - Remote Video Monitoring, Monitor Operations, FIRE WALL & CWAN; Comprehensive; Hardware, Networking System, Wireless System; Consumables to be provided by Service Provider (included in the contract ..

Authority Records

EDUCATION DEPARTMENT

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Documents 4

GeM-Bidding-9431539.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates

4

Financial statements

5

EMD/Security deposit (as applicable in ATC)

6

Technical bid documents

7

OEM Manufacturer Authorization (if applicable)

8

Dedicated toll-free support contact details

9

Escalation matrix for service support

10

Malicious Code Certificate

Frequently Asked Questions

Key insights about GUJARAT tender market

What documents are required for the security system AMC tender in Vadodara Gujarat 2026?

Bidders must submit Manufacturer Authorization if using distributors, OEM contact details, GST registration, PAN card, experience certificates, financial statements, and EMD proof if applicable. Also include dedicated service support details and Malicious Code Certificate per ATC.

How to prove past experience for the Gujarat AMC security bid?

Provide contract copies with invoices and self-certification, or client execution certificates showing scope, value, and completion dates. Alternative documents accepted include third-party execution records demonstrating similar surveillance system maintenance.

What is the delivery and commissioning requirement for the surveillance system AMC?

The contract requires a defined delivery/commissioning timeline to be specified in the offer; clause 25 allows up to 25% variation in quantity or duration. Vendors must align deployment within Gujarat and maintain ongoing support.

What are the security certifications required for bidders in this tender?

Bidders must upload a Malicious Code Certificate confirming no embedded malware and adherence to security protocols; OEM authorization and documentation demonstrating security compliance are also required.

What is the role of the dedicated support in this Gujarat AMC tender?

Vendors must provide a dedicated toll-free support line and an escalation matrix for service issues, ensuring prompt response times and clear escalation paths during contract execution.

What is the scope of consumables included in the AMC in Vadodara?

The contract covers consumables as part of the service, to be supplied by the service provider along with hardware and networking components to maintain the integrated security system.

How can I verify the EMD and payment terms for this procurement?

The tender does not specify the EMD amount; bidders should confirm exact EMD terms in the ATC. Payment terms will be defined in the final contract and may reference deliverables, milestones, and acceptance.

Where should the service provider's office be located for this bid?

The service provider must have an office in the state of the consignee, i.e., Gujarat, with documentary evidence to be submitted along with the bid.

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