Chhattisgarh Health & Family Welfare Facility Management Services Tender 2025 - Medicine Item OEM Authorization ISO 9001 WHO-GMP
N/a
Posted:
6 November 2025
Closed:
17 November 2025
GEM
GEM
Health & Family Welfare Department Chhattisgarh Facility Management Lump Sum Tender Bilaspur 2026
Bid Publish Date
14-Jun-2026, 12:32 pm
Bid End Date
24-Jun-2026, 1:00 pm
Location
Progress
Issue14-Jun-2026, 12:32 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Categories
5
Tender Overview
The Health and Family Welfare Department of Chhattisgarh invites a lump-sum Facility Management Services contract for Bilaspur, Chhattisgarh. The scope covers supplying items per listed requirements with consumables included in contract cost. The tender allows up to 25% increase in scope or duration at the time of contract issuance and thereafter, with consent. An on-state service office is mandatory, along with dedicated toll-free support and a defined escalation matrix. The tender emphasizes service support infrastructure and responsive governance without specifying itemized BOQ values. This procurement targets reliable local exhibitors capable of sustaining state-level health facility operations.
Technical Specifications & Requirements
- Category: Lump-sum Facility Management Services with supply of items as per list; consumables included in contract cost
- Geography: Bilaspur, Chhattisgarh (state-consignee requirements apply)
- Scope flexibility: Up to 25% increase in contract quantity or duration permitted; expansion requires service provider consent
- Serviceability: Office of the service provider must be located within the state; documentary evidence required
- Support: Dedicated/toll-free telephone number for service support; escalation matrix with contact details required
- BOQ: No items listed in BOQ; hence no quantifiable itemized specs provided
- ATC/Clauses: Buyer-added ATC terms include quantity/duration adjustments and service support obligations
- Vendor readiness: Demonstrable local presence and formal service infrastructure
Terms, Conditions & Eligibility
- EMD: Amount not disclosed in tender data
- Quantity/Value: Lump-sum contract; estimated value not specified
- Duration: 25% scope/duration adjustment allowed; final terms upon contract issue
- Delivery/Support: Service office within the state; dedicated toll-free line and escalation matrix
- Documentation: Documentary evidence of local service presence to be submitted
- ATC: Terms permit contract expansion with provider consent; escalation and support obligations mandatory
- Warranty/Penalties: Not detailed in provided terms; consult ATC for penalties guidance
Key Specifications
-
Facility Management Services with supply-items-on-list and consumables included
-
Service office must be located in the consignee state (Chhattisgarh)
-
Dedicated toll-free service support and a formal escalation matrix
-
No itemized BOQ is provided; rely on generic lump-sum scope with 25% adjustment
-
ATC terms govern quantity/duration adjustments and service commitments
Terms & Conditions
-
25% scope or duration increase permitted at contract issuance
-
Office of service provider required within Chhattisgarh
-
Dedicated toll-free service line and escalation matrix mandatory
Important Clauses
Payment Terms
Not specified in provided data; refer to ATC for any payment schedule or milestones
Delivery Schedule
No explicit delivery timeline provided; contract may be governed by lump-sum terms and 25% expansion provisions
Penalties/Liquidated Damages
Not detailed in the available terms; check ATC for LD or performance bond requirements
Bidder Eligibility
-
Must establish an office in the state of Chhattisgarh
-
Demonstrate capability for supply and consumables under lump-sum FM services
-
Provide dedicated support lines and escalation matrix
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - SUPPLY ITEMS AS PER LIST; SUPPLY ITEMS AS PER LIST; Consumables to be provided by service provider (inclusive in contract cost)
Authority Records
HEALTH AND FAMILY WELFARE DEPARTMENT
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Documents 5
GeM-Bidding-9466624.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Experience certificates (relevant facility management services)
4
Financial statements or solvency proof
5
EMD/Security deposit documentation
6
Technical bid documents and compliance certificates (if any)
7
OEM authorizations or supplier certifications
8
Proof of office establishment in Chhattisgarh (state-based address)
Frequently Asked Questions
Key insights about CHHATTISGARH tender market
How to bid for the facility management tender in Bilaspur Chhattisgarh 2026?
Bidders must establish a local office in Chhattisgarh, submit GST and PAN, provide experience in FM services, and furnish EMD. Prepare technical and financial bids, along with OEM authorizations if required. The ATC allows up to 25% scope expansion; ensure compliance with toll-free support and escalation matrix.
What documents are required for the Bilaspur FM tender submission?
Required documents include GST certificate, PAN card, experience certificates for similar FM contracts, financial statements, EMD documentation, technical compliance certificates, OEM authorizations, and proof of state-based service office. Ensure documentary evidence of local presence is provided.
What are the key terms for scope expansion in this Chhattisgarh tender?
The contract permits up to 25% increase in quantity or duration at contract issue, with consent from the service provider. For lump-sum FM services, the buyer may extend the scope with consent; ensure you document agreement milestones and adjustment mechanisms.
What is the required service support setup for bidders in this tender?
Bidders must provide a dedicated toll-free service line and an escalation matrix with contact numbers. An on-state service office is mandatory, supported by documentary evidence. Ensure response times and escalation paths are clearly defined.
What standards or certifications are specified for this FM procurement?
No explicit standards are listed in the data. Bidders should reference generic FM compliance and any OEM/certifications required by ATC. Verify if ISM, ISO, or vendor-specific certifications are requested in the complete ATC document.
When is the tender delivery and payment schedule for Bilaspur FM?
Exact delivery timelines and payment milestones are not disclosed here. The LOA will define installments. Ensure readiness with local operations and confirm payment terms per ATC, including any milestone-based payments and SLAs.
How to prove eligibility for the health department FM services in Chhattisgarh?
Prove eligibility via state-based presence, prior FM service experience, financial solveny, and ability to supply consumables as part of the lump-sum contract. Provide escalation matrices and toll-free numbers to demonstrate robust service readiness.
What is the role of the OEM authorization in this tender?
OEM authorization may be required to prove supply capability for consumables and listed items. Include authorization letters for brands or product categories covered under the lump-sum FM contract, along with compliance certificates if requested.
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Documents 5
GeM-Bidding-9466624.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS