BSNL Department of Telecommunications Cluster Outsourcing for SLA-Based OFC Maintenance MP Bhopal 2026

Tender Overview

Bharat Sanchar Nigam Limited (BSNL), under the Department of Telecommunications, invites bids for cluster outsourcing to maintain OFC network across Schedule 1-5 in MP Area Bhopal (Berasi­a, Ashta, Vidisha, Balaghat, Chanderi). The scope covers SLA-based maintenance, fault attendance, and general upkeep of landline and broadband fiber infrastructure. Estimated value is ₹19,799,668.00 with an EMD of ₹81,175. The contract contemplates a flexible quantity/duration regime up to 25% at award and again up to 25% post-award. This opportunity targets bidders capable of nationwide telecom-OFC fault resolution, service-level adherence, and field maintenance across multiple districts within the MP basin.

Key differentiators include multi-schedule deployment, SLA-based service delivery, and adherence to BSNL-specific financial and performance security mechanisms. The tender leverages online submission with optional DD/BC/FDR/online RTGS for EMD and PBG in favor of BSNL IFA WTR MUMBAI COLLECTION A/C. The absence of BOQ items suggests a service/maintenance framework rather than fixed equipment procurement, with delivery/completion tied to contract issuance and performance milestones. This tender suits experienced telecom maintenance vendors seeking a district-wide OFC operations contract.

Technical Specifications & Requirements

• Product/Service: SLA-based maintenance for Optical Fiber Cable (OFC) network and fault attendance across Schedule 1–5 under GM CNTXW MP Area Bhopal (Berasia, Ashta, Vidisha, Balaghat, Chanderi).
• Estimated Value: ₹19,799,668.00; EMD: ₹81,175.
• Contract Flexibility: Up to 25% variation in quantity or duration before and after contract issuance.
• Payment Security Options: EMD via DD, Banker’s Cheque, or online RTGS/Internet Banking; DD/BC/FDR acceptable as performance security; online payment details include beneficiary name BSNL IFA WTR MUMBAI COLLECTION A/C and IFSC UBIN0531901.
• PBG/Performance Security: Accepts PBG, DD, or FDR; original documents to be delivered within 15 days post-award; hard copies required.
• Delivery/Installation: No fixed BOQ; focus on field maintenance, fault repair, and SLA compliance across supplied networks.
• Standards/Compliance: No explicit standards listed in data; bidders should demonstrate telecom maintenance capability and prior SLAs.
• Experience: Prior maintenance of large-scale OFC/network resilience preferred; the schedule-based scope implies multi-district operations.

Terms, Conditions & Eligibility

• EMD: ₹81,175; options include DD, BC, or online RTGS payments; proof of payment must be uploaded with bid.
• Delivery Timeline: Not explicitly defined; contract quantity/duration may be revised up to 25% pre/post award.
• Payment Terms: Post-award security deposit mechanisms via PBG or alternative securities; payment process aligned to GeM terms.
• Submission & Documentation: Online bid with scanned EMD proof; hardcopy submission within 5 days of bid end/opening; include OEM authorizations if applicable.
• Warranties/Penalties: Not specified in available data; standard BSNL procurement penalties may apply per GeM/GTC.
• Governing Terms: BSNL IFA WTR Mumbai Collection A/C tied to EMD/ Security deposits; bank details provided for transfer.