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GEM

Directorate Of Higher Education Tripura Integrated Security Surveillance System Service West Tripura 2026

Bid Publish Date

23-Jun-2026, 11:35 pm

Bid End Date

04-Jul-2026, 2:00 pm

Value

₹4,00,000

Progress

Issue23-Jun-2026, 11:35 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

Directorate Of Higher Education in West Tripura, Tripura (PIN 799001) seeks an Integrated Security Surveillance System Service to safeguard buyer premises with theft prevention, remote video monitoring, and footage archiving capabilities. Estimated value is ₹4,00,000. Scope includes installation at Tripura Institute of Technology, Narsingarh, Agartala, Tripura (W) 799009. The contract allows up to 25% adjustment in quantity or duration and requires bidders to avoid obsolescence, ensuring at least 1 year residual market life for offered items. Consortium bidders may join forces with a designated leader and share joint liability. A minimum shelf-life of 5 years is mandated for supplied parts. A dedicated toll-free service line and a formal escalation matrix must be provided by the bidder or OEM.

Technical Specifications & Requirements

  • No explicit product specs provided in the tender data.
  • Key contextual requirements include: installation and commissioning at the specified Tripura address; preservation of footage archiving capabilities; service and support commitments with dedicated toll-free number; escalation matrix for technical issues.
  • Critical contractual flexibilities include a possible 25% scope/quantity increase and consent-based value adjustment for lump-sum service contracts; ensure items are not end-of-life at bid submission.
  • Emphasize vendor capability to deliver remote monitoring, recording devices, and secure storage with ongoing service support.

Terms, Conditions & Eligibility

  • EMD: Not specified in the data; bidders must meet financial stability criteria per conditions.
  • Delivery/Installation: Required at Tripura Institute of Technology, Narsingarh, Agartala, TRIPURA (W) 799009.
  • Shelf life: Minimum 5 years for products and spare parts; 5+ usable shelf life on date of supply.
  • Consortium: Permitted with a leader; all members jointly liable.
  • Service & Support: Dedicated toll-free number and escalation matrix required.
  • Obsolescence clause: Products must have at least 1 year residual market life at bid time.
  • Compliance: No specific statutory standards documented; bidders must adhere to general procurement norms and OEM warranty expectations.

Key Specifications

    • Product category: Integrated security surveillance system service (theft prevention, remote video monitoring, asset protection, recording/archiving)
    • Delivery location: Tripura Institute of Technology, Narsingarh, Agartala, Tripura (W) 799009
    • Shelf life: Minimum 5 years on products/spare parts at supply date; balance usable life > 5 years
    • Service requirement: Dedicated toll-free service support line and formal escalation matrix
    • Contract flexiblity: Up to 25% increase in quantity or duration; lump-sum value adjustments permitted with consent
    • Prohibition on obsolescence: Offered items must have at least 1 year residual market life at bid time
    • Liability: Consortium members share equal responsibility for contract performance

Terms & Conditions

  • EMD amount not disclosed; bidders must meet financial standing as per bid terms

  • Delivery and installation at Tripura Institute of Technology, Narsingarh, Agartala

  • Consortium bidding allowed with joint liability and leadership designation

Important Clauses

Consortium & Liability

Consortium allowed; all members equally responsible for contract performance; leader designated; undertaking to be uploaded.

Quantity/Duration Variation

Buyer may increase/decrease contract quantity or duration up to 25% at contract issue; post-issuance limit remains at 25%.

Shelf Life & Obsolescence

Products/parts must have minimum 5 years shelf life; bid items must not be end-of-life before period.

Bidder Eligibility

  • Demonstrable experience in security surveillance system deployment or similar services

  • Proof of financial stability and no liquidation or bankruptcy proceedings

  • Ability to supply non-obsolete equipment with minimum 1 year residual market life

  • Capability to install, commission, and provide remote monitoring and archiving

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

INTEGRATED SECURITY SURVEILLANCE SYSTEM SERVICE - Theft Prevention, Remote Video Monitoring, Facility/Asset Protection; Recording Devices; Ability to archive footage; Buyer’s premises

Authority Records

HIGHER EDUCATION DEPARTMENT

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Documents 3

GeM-Bidding-9511813.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar security surveillance projects

4

Financial statements (last 3 years) or turnover proof

5

EMD/Security deposit documents (if applicable in other tenders)

6

Technical bid documentation demonstrating capability for installation, commissioning, and remote monitoring

7

OEM authorization certificate or partner authorization (where applicable)

Frequently Asked Questions

Key insights about TRIPURA tender market

How to bid for the integrated surveillance tender in West Tripura Tripura 2026?

Bidders must submit a complete technical bid with OEM/partner authorizations, GST and PAN, and financial statements. Ensure documentation proves non-obsolescence and at least 1 year residual life. Include a plan for 25% scope variation and a toll-free service commitment.

What documents are required for the security system service tender in Tripura?

Required documents include GST certificate, PAN card, experience certificates for similar deployments, latest financial statements, technical bid detailing installation/commissioning capabilities, and OEM authorization if bidding as a partner; ensure shelf-life claims are supported.

What is the delivery location and installation scope for this tender?

Delivery and installation must occur at Tripura Institute of Technology, Narsingarh, Agartala, Tripura (W) 799009. The contract includes remote monitoring and archival recording capabilities; ensure on-site commissioning at the specified address.

What are the 25% variation terms in this Tripura security tender?

The buyer may adjust contract quantity or duration by up to 25% at contract issuance; for lump-sum services, the scope/value can increase with the service provider’s consent, maintaining joint liability under the contract.

What warranty and service commitments are required for this bid?

Bid responses must include a dedicated toll-free service line and a formal escalation matrix. Maintain ongoing service support and escalation procedures; ensure post-installation warranty/AMC terms align with OEM capabilities and project requirements.

What is the minimum shelf life requirement for supplied parts?

Supplied products and spare parts must have a minimum shelf life of 5 years; at the date of supply, at least five years of usable shelf life should remain, ensuring long-term availability.

Are consortium bids allowed for this Tripura procurement?

Yes, consortium bids are allowed with a designated leader. All consortium members share equal responsibility for execution; upload an undertaking confirming joint liability and clear leadership arrangement.

Is there a requirement for remote video monitoring and archiving?

Yes, the scope includes remote video monitoring, theft prevention, and the ability to archive footage. Bidders must demonstrate capability to store, retrieve, and manage archived footage securely as part of the service delivery.

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