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Employees State Insurance Corporation HVAC O&M Tender 2026 Complete System Rajasthan/Statewide - HVAC Maintenance Standard ESIC Procurement 2026

Bid Publish Date

17-Jun-2026, 9:51 am

Bid End Date

06-Jul-2026, 1:00 pm

EMD

₹80,000

Value

₹40,00,000

Location

PUNE , MAHARASHTRA

Progress

Issue17-Jun-2026, 9:51 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Local presence requirement: Service provider office must be located in the consignee state with documentary evidence.
  • Dedicated toll-free service line required for immediate HVAC support and troubleshooting.
  • Escalation matrix: Bidder/OEM must provide a clearly defined telephone-based escalation path for service issues.
  • Estimated contract value: ₹4,000,000 for complete HVAC O&M; EMD: ₹80,000.
  • No itemized BOQ provided; contract appears to be full-system operation and maintenance rather than single-component procurement.
  • Organization: Employees State Insurance Corporation (ESIC); procurement category: O&M of HVAC Complete System.
  • Documentation emphasis on after-sales service capability and local regulatory compliance.

Tender Overview

Organization: Employees State Insurance Corporation (ESIC); Procurement: Operation and Maintenance of HVAC System (Complete System); Estimated Value: ₹4,000,000; EMD: ₹80,000; Location: not specified in data; scope covers full HVAC O&M across a complete system with service support requirements; unique aspects include dedicated service office in the consignee state, a toll-free service line, and an escalation matrix for maintenance issues. This tender emphasizes responsive service, physical presence in the consignee state, and clear support channels to ensure uninterrupted climate-control operations.

Technical Specifications & Requirements

  • Service & Support: Office of Service Provider must be located in the state of consignee; submit documentary evidence.
  • Service & Support: Dedicated toll-free telephone number for service support required.
  • Service & Support: Escalation matrix of telephone numbers for service support required.
  • Scope: Complete system operation and maintenance of HVAC, with emphasis on ongoing service and response capabilities; no BOQ items listed in the provided data, implying a broad maintenance contract rather than commodity procurement.
  • Eligibility: Vendors must demonstrate local presence, toll-free support capacity, and a documented escalation process; no explicit material or equipment spec in the data, so bidders should prepare for standard HVAC O&M practices (compressors, chillers, AHUs, controls) under ESIC norms.

Terms, Conditions & Eligibility

  • EMD: ₹80,000 to be submitted as per terms (payment terms not specified in data).
  • Estimated Value: ₹4,000,000 for complete HVAC O&M.
  • Service Commitment: Local office in consignee state; documentary evidence required.
  • Support Terms: Dedicated toll-free number and a formal Escalation Matrix must be provided by bidder/OEM.
  • Data Note: No BOQ items available; bidders should expect a service-and-maintenance contract structure with response times and SLAs to be clarified during bid stage.

Key Specifications

  • HVAC Operation & Maintenance for complete system – no itemized BOQ provided

  • Local service office requirement in consignee state

  • Dedicated toll-free service support line

  • Escalation matrix for service issues

  • EMD: ₹80,000; Estimated value: ₹4,000,000

  • No explicit standards listed in data; bidders should adhere to standard HVAC O&M practices and ESIC guidelines

Terms & Conditions

  • EMD of ₹80,000 to be submitted; exact mode to be clarified in tender documents

  • Office location requirement: service provider must have presence in the consignee state

  • Dedicated toll-free service number and escalation matrix required for maintenance support

Important Clauses

Payment Terms

Details not provided; bidder to align with ESIC standard payment terms for O&M contracts and confirm via tender documents

Delivery Schedule

No delivery milestones specified; contract likely based on ongoing maintenance SLAs to be defined during bid stage

Penalties/Liquidated Damages

Not specified in data; ESIC tender terms will define SLAs and penalties, to be clarified in bid documents

Bidder Eligibility

  • Demonstrated experience in HVAC operation and maintenance contracts

  • Local presence with service office in consignee state

  • Financial stability evidenced by audited statements and ability to meet EMD requirements

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Operation And Maintenance Of HVAC System (Heating, Ventilation And Air Conditioning System) - Complete System

Authority Records

MINISTRY OF LABOUR AND EMPLOYMENTEMPLOYEES STATE INSURANCE CORPORATION

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Documents 5

GeM-Bidding-9468625.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST Registration Certificate

2

PAN Card of Bidder

3

Experience Certificates for similar HVAC O&M projects

4

Audited Financial Statements for last 2-3 years

5

EMD Payment Receipt or Banker’s Guarantee (₹80,000)

6

Technical Compliance Certificates (if any) related to HVAC systems

7

OEM Authorization / Authorized Service Partner proof

8

Proof of service office in consignee state (address, lease agreement, utility bill)

Frequently Asked Questions

How to bid for HVAC O&M tender in ESIC with local office requirement

Bidders must establish a service office in the consignee state and submit documentary evidence. Include GST, PAN, experience certificates, and EMD of ₹80,000. Provide a toll-free support line and an escalation matrix. The estimated contract value is ₹4,000,000, shaping readiness for ongoing maintenance SLAs.

What documents are required for ESIC HVAC O&M bid submission

Submit GST registration, PAN, 2-3 years of audited financial statements, experience certificates for similar HVAC projects, EMD of ₹80,000, OEM authorization, and proof of local service office. Include technical compliance certificates if available and service capability details.

What are the service support requirements for ESIC HVAC tender 2026

Provide a dedicated toll-free service line and a clearly published Escalation Matrix. The bidder must have a local service presence in the consignee state, with documentary evidence, to ensure rapid response and issue resolution.

What is the estimated value and EMD for the ESIC HVAC contract

The tender targets an estimated value of ₹4,000,000 with an EMD of ₹80,000. Bidders should prepare bank guarantees or demand drafts as per ESIC bid terms and ensure funds are ready for submission with the technical bid.

What are the delivery or SLA expectations for ESIC HVAC O&M

Specific delivery milestones are not listed; expect ongoing maintenance SLAs. Clarify response times, fault rectification windows, and preventive maintenance schedules during bid submission and contract negotiations.

How to demonstrate HVAC O&M experience for ESIC bid

Provide detailed case studies of similar maintenance contracts, including scope, duration, client name (if permissible), equipment types (AHUs, chillers, controls), and performance metrics. Include contactable references and applicable certifications.

What documents prove OEM support for ESIC HVAC tender

Include OEM authorization letters, service partnership agreements, and any branded service capabilities. Demonstrate access to genuine spare parts, technicians trained on the specific HVAC brands, and warranty/AMC support arrangements.

Where to submit the ESIC HVAC O&M bid documents

Submit as per ESIC tender portal guidelines within the bid window. Ensure all documents—EMD, financials, compliance certificates, and service capability—are uploaded with clear indexing to facilitate evaluation by ESIC procurement team.

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