Indian Army Microsoft Office Pro 2024 & Windows 2011 Pro 25H2 Tender Jaipur Rajasthan 2026

Tender Overview

The Indian Army (Department Of Military Affairs) invites bids for the supply, installation, testing and commissioning of Microsoft Office Pro 2024 and Windows 2011 Pro 25H2 in Jaipur, Rajasthan. The contract covers the complete delivery package with optional quantity adjustments up to 25% of bid quantity during both initial and currency periods, at the contracted rates. The scope includes on-site/remote support as part of delivery, with delivery timelines linked to order specifics and extended periods as per option clauses. The tender emphasizes price-inclusive scope and requires bidders to demonstrate financial capacity via turnover evidence compliant with the three-year average turnover criterion. Unique differentiators include service-center presence in the consignee state and a dedicated support framework to enable prompt post-sale service.

• Organization: Indian Army (Department Of Military Affairs) | Location: Jaipur, Rajasthan
• Product/Service: Microsoft Office Pro 2024 software licenses and Windows 2011 Pro 25H2 operating system, plus installation & commissioning
• Estimated Value: Not disclosed; scope is defined by delivery and installation
• Key differentiator: Option clause enabling quantity variation; mandatory service-center and toll-free support requirements

Technical Specifications & Requirements

• Scope: Supply, installation, testing and commissioning of software licenses; on-site/remote implementation where applicable
• Service capability: Functional Service Centre in the state of each consignee location; establishment within 30 days of award if not existing
• Support: Dedicated toll-free service number; escalation matrix with clear contact points for service
• Warranty/Support: On-site or carry-in warranty depending on product; post-warranty service expected through OEM/authorized channels
• Delivery terms: Delivery period aligned to purchase order; option-driven extension formula for increased quantity

Terms, Conditions & Eligibility

• EMD/Performance: Not explicitly specified in data; bidders must comply with standard government bid practices and option clause terms
• Turnover: Minimum average annual turnover over the last three financial years; evidence via audited statements or CA certificate
• Delivery: Delivery schedule tied to original delivery order; extended period calculations apply per option clause
• Documentation: GST registration, PAN, experience certificates, financial statements, and evidence of service capabilities
• Contract scope: Supply, installation, testing and commissioning included
• Support: Functional service center and toll-free support mandatory for carry-in warranty scenarios