Indian Army Software Support Services Renewal Mumbai Maharashtra 2026 - Service Delivery, Maintenance & Optimization Contract

Tender Overview

Organization: Indian Army, Department Of Military Affairs. Location: Mumbai, Maharashtra 400002. Procurement: Renewal of subscription for existing software, including Application Software, Optimization Services, Service Delivery Management, and Maintenance Services. Scope comprises ongoing support, adaptive enhancements, and related servicing for the office. Estimated value and EMD are not disclosed in the data, while a generous contract flex clause allows up to 50% increase in quantity or duration pre- and post-issuance. This tender emphasizes continuity of software operations and post-award scalability within the government framework.

Technical Specifications & Requirements

• Primary category: Software Support Services 2.0 with renewal of existing software subscriptions.
• Services included: Ongoing support, Adaptive enhancement, Maintenance, Optimization services, and Service delivery management.
• No concrete BOQ items available; no product-specific technical specs published in the data.
• Buyer clause permits contract scope expansion up to 50% either on issue or post-award with provider consent. This implies readiness for scope changes, renewals, or additional modules within the same software stack.
• Tender context: government procurement for defense-sector software operations in Mumbai; no start/end dates disclosed. Emphasizes continuity, security posture, and service-level adaptability.

Terms, Conditions & Eligibility

• Option Clause 50%: Buyer may increase/decrease contract quantity or duration up to 50% at contract issue and after issuance; service provider consent required for larger scope.
• This is a lumpsum-like service contract possibility, with scope adjustments allowed up to 50% with provider agreement.
• No BOQ items; no explicit EMD amount or payment terms disclosed in the data.
• Compliance with Buyer Added Terms and ATC likely required; bidders should review the uploaded ATC document for final terms.
• Documentation and submission details are not fully specified here; bidders should prepare for standard government bid submission procedures and online submission.