GEM

Directorate Of Education Delhi ICT Lab Design Installation & Maintenance Tender 2025

Bid Publish Date

01-Dec-2025, 7:57 pm

Bid End Date

22-Dec-2025, 12:00 pm

EMD

₹1,86,00,000

Value

₹93,00,00,000

Latest Corrigendum Available

Progress

Issue01-Dec-2025, 7:57 pm
Corrigendum13-Dec-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 4

Tender Overview

The Directorate of Education, Delhi, is inviting bids for comprehensive ICT Lab design, installation and maintenance, site preparation, hardware supply, teacher training, and ongoing AMC/CMC, including e-content and furniture deployment in NORTH DELHI (110009). Estimated project value is ₹930,000,000 with an EMD of ₹18,600,000. The scope encompasses multiple integrated activities across ICT labs, teacher training, and robust maintenance services, without BOQ items listed. The tender emphasizes flexible quantity/duration adjustments by up to 25%, post contract issuance, via the optional clause. This procurement targets a large-scale, end-to-end educational technology uplift for Delhi government schools, emphasizing integrated delivery and capacity building. Unique aspects include cross-functional delivery (hardware, software, training, content, and maintenance) under a single procurement umbrella and a strong focus on long-term support and deployment readiness.

  • Organization: Directorate Of Education, Education Department Delhi
  • Location: NORTH DELHI, DELHI - 110009
  • Category: Design, Installation & Maintenance of Educational Lab/Centre – ICT Lab; Site Prep, Hardware Supply & Installation, Teacher Training, AMC/CMC, E-content, Furniture
  • Estimated Value: ₹930,000,000
  • EMD: ₹18,600,000
  • Contract flexibility: Up to 25% quantity/duration adjustment
  • Key differentiator: End-to-end ICT lab deployment including training and ongoing support

Technical Specifications & Requirements

No explicit product specs are provided in the tender data. However, the procurement implies:

  • Comprehensive ICT lab design, furniture, and hardware supply integrated with installation and maintenance
  • Teacher training components and e-content deployment
  • AMC/CMC for hardware with potential escalation to multi-year support
  • Site preparation aligned with school infrastructure and ISI/ISO relevance not stated; bidders should prepare for standard ICT lab infrastructure requirements and compatibility with common educational software stacks
  • No BOQ items listed, suggesting a broad performance-based or turnkey approach requiring detailed technical proposals
  • Responsible bidders should demonstrate capacity for large-scale deployment, project management, and post-installation support

Terms, Conditions & Eligibility

  • EMD: ₹18,600,000 (likely payable as per tender terms)
  • Estimated value: ₹930,000,000; bidders to justify pricing for integrated services
  • Delivery/Implementation timeline: Not specified; tender allows 25% quantity/duration adjustment
  • Payment terms: Not specified; expect standard government terms (milestone-based or post-delivery)
  • Documents required: GST, PAN, experience certificates, financial statements, OEM authorizations, technical compliance documents
  • Eligibility criteria: Demonstrable experience in ICT lab design/install, hardware supply, training, and AMC/CMC; capability to handle multi-site deployment in Delhi
  • Warranty/Support: Not explicitly stated; bidders should propose AMC/CMC terms and post-installation support
  • Special clauses: Optional quantity/duration adjustment clause up to 25% at issue and post-issuance; adherence to tender ATC and vendor terms

Key Specifications

  • ICT lab design, site preparation, and furniture supply

  • Hardware supply, installation, and integration with learning platforms

  • Teacher training and digital content deployment

  • AMC/CMC maintenance and support for hardware

  • End-to-end deployment across multiple school sites in Delhi

  • Potential multi-year support and service commitments

Terms & Conditions

  • EMD amount of ₹18,600,000 required for bid submission

  • Contract quantity/duration may be adjusted up to 25% at issue

  • End-to-end ICT lab provisioning including training and maintenance

Important Clauses

Payment Terms

Details to be defined in contract; typically milestone-based payments aligned with delivery and acceptance

Delivery Schedule

Timeline subject to tender; quantity/duration adjustments permitted up to 25%

Penalties/Liquidated Damages

Not specified in data; bidders should assume standard ED/late delivery penalties as per GFR terms

Bidder Eligibility

  • Demonstrated experience in ICT lab projects (design, install, training, AMC/CMC) within educational sector

  • Capacity to execute multi-site deployment in Delhi with timely support

  • Financial stability evidenced by audited statements and ability to mobilize resources for large-scale project

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar ICT lab design/install projects

4

Financial statements (audited) for the last 2-3 years

5

EMD payment proof (bank guarantee/DD/online transfer as specified)

6

Technical bid/documentation demonstrating compliance with hardware, software, and training components

7

OEM authorization letters for major hardware/software suppliers

8

Any relevant certifications or standards compliance documents

Corrigendum Updates

1 Update
#1

Update

13-Dec-2025

Extended Deadline

22-Dec-2025, 12:00 pm

Opening Date

22-Dec-2025, 12:30 pm

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the ICT lab tender in Delhi Education Department 2025?

Bidders must submit GST, PAN, experience certificates, financial statements, EMD of ₹18,600,000, and OEM authorizations. Provide technical compliance for hardware, software, training, and AMC/CMC services. Ensure alignment with optional quantity/duration adjustment up to 25% and include end-to-end deployment plans for multiple Delhi sites.

What documents are required for Delhi ICT lab procurement bid 2025?

Required documents include GST registration, PAN, audited financial statements, experience certificates from similar ICT lab projects, EMD proof, OEM authorizations, and technical bid detailing hardware, software, training, and AMC/CMC components; submit as per terms and ATC file guidelines.

What are the key eligibility criteria for Delhi ICT lab tender?

Eligibility requires demonstrated experience in ICT lab design, installation, training, and maintenance; capability for multi-site deployment in Delhi; financial stability evidenced by audited statements; and compliance with OEM authorizations for supplied hardware and software solutions.

What is the estimated contract value for the Delhi ICT lab project 2025?

The tender indicates an estimated value of ₹930,000,000 for the integrated ICT lab design, installation, training, hardware supply, and AMC/CMC services, with an EMD of ₹18,600,000 to secure bid participation.

What delivery terms should bidders plan for Delhi ICT lab tender?

Delivery terms are not explicitly stated; bidders should prepare a comprehensive implementation plan with phased milestones, multi-site deployment in NORTH DELHI, and a robust post-installation AMC/CMC strategy, while noting the 25% quantity/duration adjustment option.

How does the 25% quantity/duration adjustment clause affect bids?

The clause allows a +/-25% change in contract quantity or duration at contract issue and post-issuance, requiring bidders to propose scalable resources, flexible pricing, and adaptable project plans to accommodate these adjustments without compromising delivery quality.

What are the essential compliance standards for ICT lab procurement?

While specific standards aren’t listed, bidders should present compliance for standard ICT lab practices, vendor certifications, and align with common education technology guidelines, ensuring compatibility with learning platforms and maintenance best practices; include OEM certifications where applicable.

When will payments be processed for Delhi ICT lab supply contracts?

Payment terms are not explicitly defined in the data; bidders should anticipate government-standard terms, potentially milestone-based partial payments on delivery acceptance and final settlement upon completion, supported by acceptance certificates.

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