Higher Education Department Delhi Repair & Maintenance Tender West Delhi 2026 - ISM/Safety Standards & 25% Scope Clause

Tender Overview

Higher Education Department Delhi invites bids for Repair, Maintenance, and Installation of Plant/Systems/Equipments for Office Space; Building in West Delhi, Delhi 110008. Estimated value of ₹9,220,530 with an EMD of ₹184,412. Scope includes ongoing maintenance, repair works, and installation services for office infrastructure. The contract allows a 25% variation in quantity or duration at issue and post-issue, with the provider’s consent for scope expansion. The bidder must maintain a local presence in the consignee state and provide dedicated service support channels. Safety, insurance, and workmen compensation are mandatory. A toll-free service line and escalation matrix are required for responsive support.

Technical Specifications & Requirements

• No explicit technical specifications published; emphasis on repair, maintenance, and installation of plant/systems/equipment for office space and building services.
• Clauses emphasize Safety measures for Extra High Voltage work, PPE usage, and compliance.
• Key contractual requirements include: local service provider office in the consignee state, dedicated toll-free service contact, and an escalation matrix.
• 25% contract quantity/duration modification permitted; lumpsum scope may increase up to 25% with service provider consent.
• Mandatory insurance, workmen compensation, and property/public liability coverage by contractor.
• No BOQ lines; focus on service capability rather than single-item deliverables. Emphasize contractor’s capability to manage multiple maintenance tasks and emergency responses.

Terms & Eligibility

• EMD: ₹184,412 submitted as per tender terms.
• Service provider must have a local office in the state of the consignee and provide dedicated/toll-free service support.
• Contractors must supply an escalation matrix and a defined service-support contact protocol.
• Safety compliance for high-risk environments and PPE adherence are mandatory.
• Optional 25% quantity/term adjustment permitted; competitive pricing must reflect potential scope expansion.