Custom Bid for Services - Outsourcing of housekeeping work preparation and serving of meals includ
South East Central Railway
RAIPUR, CHHATTISGARH
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Bid Publish Date
11-Dec-2025, 7:58 pm
Bid End Date
01-Jan-2026, 8:00 pm
EMD
₹2,90,460
Value
₹2,80,90,030
Location
Progress
Quantity
3
Bid Type
Two Packet Bid
Organization: South Central Railway (Indian Railways) – Visakhapatnam region, Andhra Pradesh. Procurement covers outsourcing of: (1) housekeeping and maintenance for TTE Rest Houses at Visakhapatnam, (2) subsidized food provision for TTE Rest Houses at Visakhapatnam, and (3) mechanized washing, cleaning, drying and ironing of linen for Visakhapatnam facilities. Estimated contract value: ₹28,09,03,000 over 2 years; EMD: ₹2,90,460. Location: Visakhapatnam, Andhra Pradesh. Duration: 2 years with option Clause up to ±25% per issue and post-issuance. This tender requires comprehensive service delivery, including on-site housekeeping, food service, and linen logistics under SCR’s standards. Unique scope combines hospitality support with garment/textile care, demanding integrated SOPs and compliance.
Service categories: housekeeping & maintenance, subsidized food provisioning, mechanized linen washing/drying/ironing
Total estimated contract value: ₹28,090,030 for 2 years
EMD amount: ₹290,460
Delivery location: Visakhapatnam, Andhra Pradesh
Contract flexibility: ±25% quantity/duration at issuance and post-issuance
Payment via online RTGS/NEFT to FA&CAO Secunderabad; include bid number in transfer details
EMD of ₹290,460 payable online or via RTGS to Secunderabad account
Contract duration 2 years with 25% adjustment allowed
Submission of GST, PAN, experience, and financial documents required
EMD payable online; payment terms aligned with SCR procurement norms; exact milestones to be defined in SOW
On-site housekeeping, catering, and linen services to commence per award schedule; 2-year term with potential extensions under 25% variation
LD/penalty details to be specified in the ATC/SOW; bidders should anticipate compliance with service levels and timeliness
Minimum two-year demonstrated experience in housekeeping, catering or linen management for similar facilities
Financial stability evidenced by two years of audited statements showing positive net worth
Ability to operate on-site at Visakhapatnam and manage multi-service delivery (housekeeping, food, linen)
South East Central Railway
RAIPUR, CHHATTISGARH
North Western Railway
Ajmer, RAJASTHAN
Southern Railway
VELLORE, TAMIL NADU
North East Frontier Railway
KAMRUP, ASSAM
North Western Railway
Ajmer, RAJASTHAN
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GST registration certificate
PAN card
Experience certificates from similar contracts (two or more years in housekeeping, catering, linen services)
Financial statements (last 2 years) demonstrating stability
EMD payment receipt / scanned proof of online transfer
Technical bid documents and compliance certificates
OEM authorizations or service partner agreements (if applicable)
ATC/SOW and any annexures referenced in tender documents
Key insights about ANDHRA PRADESH tender market
Bidders must submit GST, PAN, and two years of experience certificates; provide EMD ₹290,460 via RTGS to FA&CAO Secunderabad, with bid number in transfer details. Include ATC/SOW attachments and technical compliance. Ensure capability in on-site housekeeping, catering, and linen services for railway hospitality facilities.
Required documents include GST registration, PAN, experience certificates for similar projects, two years financial statements, EMD payment proof, technical bid, OEM authorizations if applicable, and ATC/SOW attachments. Ensure online submission through the designated bidder portal and proper tagging of bid number.
The bid covers housekeeping, subsidized food provisioning, and mechanized linen washing; must demonstrate multi-service capability, adherence to safety standards, and on-site management at Visakhapatnam facilities. EMD and contract value indicate a substantial services scope across hospitality and textile care.
The contract is for 2 years with an option to adjust quantity or duration up to ±25% at contract issue and post-issuance. Bidders should align proposals with this flexibility and prepare for potential post-award adjustments within stated limits.
EMD is ₹2,90,460. Online payment via RTGS/NEFT to FA&CAO SECUNDERABAD; include bid number and bidder name in transaction details and upload proof of payment with bid submission.
The tender references ATC and SOW attachments; while explicit standards aren’t listed, bidders should anticipate compliance with railway hospitality norms, food safety practices, and linen handling quality, plus online EMD and documentation standards required by SCR.
The estimated value is ₹28,09,03,000 for a 2-year period, representing combined housekeeping, catering, and linen services. Bidders should price per-service line items within the integrated scope and prepare for potential quantity adjustments up to 25%.
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📍 RATNAGIRI, MAHARASHTRA
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Main Document
OTHER
OTHER
OTHER
SCOPE_OF_WORK
PAYMENT
OTHER
BOQ
OTHER
OTHER
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS