GEM

South Central Railway Visakhapatnam housekeeping, catering and linen services tender 2025

Bid Publish Date

11-Dec-2025, 7:58 pm

Bid End Date

01-Jan-2026, 8:00 pm

EMD

₹2,90,460

Value

₹2,80,90,030

Progress

Issue11-Dec-2025, 7:58 pm
AwardPending
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Quantity

3

Bid Type

Two Packet Bid

Categories 5

Tender Overview

Organization: South Central Railway (Indian Railways) – Visakhapatnam region, Andhra Pradesh. Procurement covers outsourcing of: (1) housekeeping and maintenance for TTE Rest Houses at Visakhapatnam, (2) subsidized food provision for TTE Rest Houses at Visakhapatnam, and (3) mechanized washing, cleaning, drying and ironing of linen for Visakhapatnam facilities. Estimated contract value: ₹28,09,03,000 over 2 years; EMD: ₹2,90,460. Location: Visakhapatnam, Andhra Pradesh. Duration: 2 years with option Clause up to ±25% per issue and post-issuance. This tender requires comprehensive service delivery, including on-site housekeeping, food service, and linen logistics under SCR’s standards. Unique scope combines hospitality support with garment/textile care, demanding integrated SOPs and compliance.

Technical Specifications & Requirements

  • Service categories: (a) housekeeping & maintenance at TTE Rest Houses, (b) subsidized food provisioning, (c) mechanized linen washing, drying, ironing, and press.
  • Contract duration: 2 years, with quantity/duration adjustment up to 25% at contract issue and post-issuance.
  • Financials: estimated value ₹28,090,030; EMD ₹2,90,460 via online transfer to FA&CAO Secunderabad; RTGS/Internet banking accepted.
  • Delivery/Service location: Visakhapatnam, Andhra Pradesh; scope includes on-site housekeeping, kitchen/catering, and linen facility management.
  • Documentation: online EMD submission, evidence of bid transfer, ATC/SOW attachments available from bidder portal.
  • Compliance: bidders must align with IR housekeeping, food safety, and linen handling standards; no BOQ items available but scope implies multi-disciplinary capabilities.

Terms, Conditions & Eligibility

  • EMD payment method: online RTGS/IBAN to FA&CAO SECUNDERABAD; include bid number and bidder name in transfer details.
  • Quantity/duration flexibility: contract quantity or duration may vary by up to 25%; bidders must accept revised terms.
  • Payment terms: standard procurement terms apply (not explicitly stated in data).
  • Documentation: bidder must submit essential registrations and experience to demonstrate capability across hospitality services, catering and textile care.
  • Performance clauses: ATC and SOW attached; bidders should review for penalties or performance conditions.
  • Eligibility: experience in large-scale housekeeping, catering and linen processing for railway/hospitality sectors is implied; confirmation required in bid documents.

Key Specifications

  • Service categories: housekeeping & maintenance, subsidized food provisioning, mechanized linen washing/drying/ironing

  • Total estimated contract value: ₹28,090,030 for 2 years

  • EMD amount: ₹290,460

  • Delivery location: Visakhapatnam, Andhra Pradesh

  • Contract flexibility: ±25% quantity/duration at issuance and post-issuance

  • Payment via online RTGS/NEFT to FA&CAO Secunderabad; include bid number in transfer details

Terms & Conditions

  • EMD of ₹290,460 payable online or via RTGS to Secunderabad account

  • Contract duration 2 years with 25% adjustment allowed

  • Submission of GST, PAN, experience, and financial documents required

Important Clauses

Payment Terms

EMD payable online; payment terms aligned with SCR procurement norms; exact milestones to be defined in SOW

Delivery Schedule

On-site housekeeping, catering, and linen services to commence per award schedule; 2-year term with potential extensions under 25% variation

Penalties/Liquidated Damages

LD/penalty details to be specified in the ATC/SOW; bidders should anticipate compliance with service levels and timeliness

Bidder Eligibility

  • Minimum two-year demonstrated experience in housekeeping, catering or linen management for similar facilities

  • Financial stability evidenced by two years of audited statements showing positive net worth

  • Ability to operate on-site at Visakhapatnam and manage multi-service delivery (housekeeping, food, linen)

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates from similar contracts (two or more years in housekeeping, catering, linen services)

4

Financial statements (last 2 years) demonstrating stability

5

EMD payment receipt / scanned proof of online transfer

6

Technical bid documents and compliance certificates

7

OEM authorizations or service partner agreements (if applicable)

8

ATC/SOW and any annexures referenced in tender documents

Frequently Asked Questions

Key insights about ANDHRA PRADESH tender market

How to bid for Visakhapatnam SCR housekeeping and catering tender 2025

Bidders must submit GST, PAN, and two years of experience certificates; provide EMD ₹290,460 via RTGS to FA&CAO Secunderabad, with bid number in transfer details. Include ATC/SOW attachments and technical compliance. Ensure capability in on-site housekeeping, catering, and linen services for railway hospitality facilities.

What documents are required for SCR Visakhapatnam outsourcing tender 2025

Required documents include GST registration, PAN, experience certificates for similar projects, two years financial statements, EMD payment proof, technical bid, OEM authorizations if applicable, and ATC/SOW attachments. Ensure online submission through the designated bidder portal and proper tagging of bid number.

What are the key technical requirements for Visakhapatnam TTE Rest House services

The bid covers housekeeping, subsidized food provisioning, and mechanized linen washing; must demonstrate multi-service capability, adherence to safety standards, and on-site management at Visakhapatnam facilities. EMD and contract value indicate a substantial services scope across hospitality and textile care.

When is the bidding window and contract duration for SCR Visakhapatnam tender

The contract is for 2 years with an option to adjust quantity or duration up to ±25% at contract issue and post-issuance. Bidders should align proposals with this flexibility and prepare for potential post-award adjustments within stated limits.

What is the EMD amount for the SCR Visakhapatnam procurement

EMD is ₹2,90,460. Online payment via RTGS/NEFT to FA&CAO SECUNDERABAD; include bid number and bidder name in transaction details and upload proof of payment with bid submission.

What standards or certifications are required for the Visakhapatnam tender

The tender references ATC and SOW attachments; while explicit standards aren’t listed, bidders should anticipate compliance with railway hospitality norms, food safety practices, and linen handling quality, plus online EMD and documentation standards required by SCR.

What is the estimated contract value for the SCR Visakhapatnam services

The estimated value is ₹28,09,03,000 for a 2-year period, representing combined housekeeping, catering, and linen services. Bidders should price per-service line items within the integrated scope and prepare for potential quantity adjustments up to 25%.

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