Nagarpalika Gujarat Dozzing System AMC Tender Banaskantha 2026 ISO 9001-2015 AI F-Certified

Tender Overview

Nagarpalika in collaboration with the Urban Development And Urban Housing Department Gujarat invites bids for a Customized AMC/CMC for Pre-owned DOZZING SYSTEM. Estimated value is not disclosed; EMD: ₹16,000 is required. The procurement location is Banaskantha, Gujarat (385001). The contract prioritizes a local vendor with ISO 9001-2015 (IAF) certification and ongoing after-sales support. Unique aspects include a dedicated service desk, escalation matrix, and KYC fulfillment (PAN, GST, MSME). The absence of a BOQ suggests a service-oriented maintenance scope focused on existing DOZZING SYSTEM equipment. The requirement emphasizes continuity of service, rapid response, and compliance with statutory documents. The tender targets suppliers capable of sustaining maintenance for pre-owned installations in Gujarat state, with a preference for local firms. This opportunity demands rigorous documentation and demonstrated financial stability.

Technical Specifications & Requirements

• No technical specifications per se are listed in the BOQ; bidders must rely on the DOZZING SYSTEM maintenance context and the service/support expectations.
• Key expectations include a Dedicated/toll-free service line and an Escalation Matrix for technical support.
• Response mechanisms should include on-site or remote fault resolution, with clear timelines defined in the supporting ATC.
• The procurement requires an ISO 9001-2015 (IAF) certificate and evidence of ongoing service capabilities in Gujarat.
• Local presence must be evidenced by an office address in the state of the consignee and documentary proof.

Terms, Conditions & Eligibility

• EMD: ₹16,000; payment terms not specified but typically required for bid submission.
• Experience/Eligibility: Local vendor preference; proof of ISO 9001-2015 (IAF); KYC documents (PAN, GST, MSME); last 3 years of ITR; Past performance and 3A form.
• Documentation: Submit required certificates and documents with bid; non-submission risks rejection.
• Service & Support: Dedicated support line; escalation matrix; evidence of service capability within Gujarat.
• Financial Standing: No liquidation or bankruptcy; bidder to upload undertaking.
• Geographic Tie: Preference for local suppliers within Gujarat; documentary evidence required.