GEM

Indian Army Department of Military Affairs All-in-One PC, Multimedia Projector & Computer Printer Tender Ganjam Odisha 2025

Bid Publish Date

24-Nov-2025, 9:44 pm

Bid End Date

05-Dec-2025, 7:00 pm

EMD

₹4,500

Location

GANJAM , ODISHA

Progress

Issue24-Nov-2025, 9:44 pm
AwardPending
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Quantity

6

Category

All in One PC (V2)

Bid Type

Two Packet Bid

Categories 3

AUDIO VISUAL INSTRUMENT PROJECTOR VIDEO OUTPUT DEVICE

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for the procurement of All-in-One PC (V2) Q2, Multimedia Projector (MMP) Q2, and Computer Printer (V2) Q2 at Ganjam, Odisha – 760001. Estimated value is not disclosed; EMD: ₹4,500. Scope includes supply, installation, testing, commissioning, and operator training. Installations must be conducted by the OEM or an OEM-certified resource. Bidders must meet the OEM turnover and ISO 9001 criteria, and establish a service center in the relevant state if not already present. This tender emphasizes complete lifecycle support and statutory clearances if applicable.

Technical Specifications & Requirements

  • Products: All-in-One PC (V2) Q2, Multimedia Projector (MMP) Q2, Computer Printer (V2) Q2
  • EMD: ₹4,500; payment terms not specified
  • Scope of supply: Supply, Installation, Testing, Commissioning, Training of operators
  • Service & support: Escalation matrix required; Service Centre in each consignee state; if not present, establish within 30 days of contract award; evidence of functional centre required for payment
  • Quality/standards: ISO 9001 certification required for bidder or OEM; imported products require Indian office for after-sales service
  • Turnover criteria: Minimum average annual turnover over the last 3 years; documentary evidence via audited balance sheets or CA certificate; specifics to be as per bid document
  • OEM responsibility: Installation and commissioning by OEM or authorized reseller; OEM-authorized documents must be provided
  • BOQ/quantities: No BOQ items listed; no unit quantities disclosed

Terms, Conditions & Eligibility

  • EMD: ₹4,500; evidence to be provided with bid
  • Turnover: Minimum average turnover for the OEM over the last 3 years; documentary proof required
  • ISO 9001: Bidder or OEM must hold ISO 9001 certification
  • Service centers: Must have a functional service centre in the state of the consignee; if not, establish within 30 days of award; payments contingent on submission of service-centre evidence
  • Imported products: If applicable, OEM/authorized seller must have registered Indian office for after-sales service
  • Documentation: GST registration, PAN, experience certificates, financial statements, EMD submission, OEM authorizations, and technical compliance certificates as applicable
  • Escalation: Provide clear service support escalation matrix with contact numbers
  • Training: Training of operators included in scope; ensure installation and commissioning are completed to specification

Key Specifications

  • EMD amount: ₹4,500

  • Service centre requirement: in each consignee state; establish within 30 days if not existing

  • ISO 9001: bidder or OEM must hold certification

  • OEM responsibility: installation/commissioning by OEM or authorized reseller

  • Post-sale support: escalation matrix and serviceability evidence required

Terms & Conditions

  • EMD of ₹4,500 must be submitted with bid and proved

  • ISO 9001 certification required for bidder or OEM

  • Service centre in each consignee state; 30-day establishment window

Important Clauses

Payment Terms

Payment will be processed subject to submission of service centre evidence and successful installation; EMD must accompany bid per ₹4,500 requirement

Delivery Schedule

Delivery timelines are tied to award; installation and commissioning by OEM or authorized reseller; training of operators included

Penalties/Liquidated Damages

Penalty details not explicitly provided; acceptance contingent on meeting installation and commissioning milestones

Bidder Eligibility

  • Must demonstrate OEM turnover as per last 3 financial years

  • Must hold ISO 9001 certification

  • Must provide OEM/authorized seller documentation for imported products

  • Must establish or already have a state-wise service centre with escalation matrix

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Audited financial statements for the last 3 years or CA certificate showing turnover

4

EMD submission proof (DD/online payment receipt)

5

OEM authorization or official reseller agreement

6

ISO 9001 certification certificate (bidder or OEM)

7

Evidence of functional Service Centre in the relevant state (or plan to establish within 30 days)

8

Technical compliance certificates for the offered All-in-One PC, projector, and printer

9

Experience certificates for similar supply, installation, testing, commissioning projects

10

Escalation matrix for service support

11

Any statutory clearances required (if applicable)

Frequently Asked Questions

Key insights about ODISHA tender market

How to bid for the Indian Army All-in-One PC tender in Odisha 2025

Bidders must meet OEM turnover criteria, hold ISO 9001, and provide OEM authorization. Submit EMD of ₹4,500, GST, PAN, audited financials, service-centre evidence or plan, and escalation matrix. Installation must be by OEM or authorized reseller; training included. Delivery/installation timelines align with contract award.

What documents are required for the Odisha tender for PC, projector, printer

Required documents include GST certificate, PAN, 3-year turnover proof, EMD receipt of ₹4,500, ISO 9001 certificate, OEM authorization, experience certificates of similar work, service-centre proof or plan, and technical compliance certificates for the three products.

What standards and certifications are mandatory for this Army procurement

Mandatory ISO 9001 certification for bidder or OEM; for imported products, an Indian office for after-sales service must be shown; escalation matrix and service-centre evidence are required for payment processing.

When is the service centre requirement for this Odisha tender

Bidder must have a functional service centre in the state of the consignee or establish one within 30 days of contract award; documentary evidence of the centre is required for payment release.

What is the EMD amount and its purpose in this procurement

EMD is ₹4,500 and acts as bid security; it must be submitted with the bid as proof of eligibility; withdrawal is only under stipulated conditions and as per tender norms.

What is included in the scope of supply for installation and training

Scope includes supply, installation, testing, commissioning, and operator training; the OEM or an OEM-certified resource must perform installation, testing, and commissioning with root-cause training documentation.

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