Indian Army MACBOOK/IOS Laptop with M5 Chip MS Office 2025 & OS Tender India 2026

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for MACBOOK/IOS laptops featuring the M5 chip with preloaded MS Office 2025 and latest OS. The procurement includes formal terms for flexible quantity up to 25% of bid/contracted quantity, with delivery timelines linked to the original and extended periods. Bidders must meet financial stability and GST compliance, and demonstrate a functional service center in the consignee state or establish one within 30 days of award. The scope emphasizes authorized OEM support, toll-free service, and compliance with after-sales requirements.

Technical Specifications & Requirements

• Product: MACBOOK/IOS LAPTOP with M5 chip; includes MS Office 2025 and operating system.
• Service & support: 24x7 escalation matrix, dedicated toll-free service, and state-wise service center availability; if absent, establish within 30 days post-award.
• OEM/imported product rules: if imported, an India-registered OEM/authorized seller must provide after-sales service in India.
• Financials: bidder must meet minimum turnover criteria over the last three years; GST handling to be borne by bidder according to applicable rates.
• Delivery: flexible timing linked to original delivery period, with minimum 30 days consideration for extended delivery time if option exercised.
• Compliance: maintain service availability and proof of functional center prior to payment release.

Terms, Conditions & Eligibility

• EMD: (Not specified in tender data) – bidders must submit applicable security deposit as per tender norms.
• Quantity flexibility: up to 25% increase in bid/contracted quantity; extended delivery period calculated as (increased quantity / original quantity) × original delivery period, minimum 30 days.
• GST: bidder bears GST; reimbursement as per actuals or applicable rates, whichever is lower.
• Turnover: minimum average annual turnover over the last three years as indicated in bid document; provide audited balances or CA certificate.
• Service infrastructure: functional service centers in consignee state or establishment within 30 days; dedicated contact for service support and escalation matrix required.
• Warranty/After-sales: on-site or carry-in warranty dependent on product; OEM must provide after-sales network and documentation.