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Damodar Valley Corporation Carrier AC Maintenance Tender Kolkata 2026 - OEM Carrier Maintenance Services 730 Days

Bid Publish Date

06-Jul-2026, 7:03 pm

Bid End Date

17-Jul-2026, 12:00 pm

Value

₹5,72,608

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Progress

Issue06-Jul-2026, 7:03 pm
AwardPending
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Quantity

1

Similar Category

Annual Maintenance service-AIR CONDITIONER

Bid Type

Single Packet Bid

Key Highlights

  • • OEM-only participation restricted to Carrier Airconditioning & Refrigeration Ltd
  • • Carrier split and window AC annual maintenance at DVC Towers, Kolkata
  • • Contract duration of 730 days with 25% variation allowed prior to issue
  • • Estimated contract value: ₹572,608.31
  • • GeM portal-based bidding with OEM alignment
  • • Service scope aligned to Carrier OEM maintenance standards
  • • Location-specific maintenance requirement in Kolkata, West Bengal

Categories 4

AIR CONDITIONER SERVICES WATER LEVEL RECORDER WINDOW

Tender Overview

Damodar Valley Corporation seeks annual maintenance services for Carrier make split and window AC machines at DVC Towers, Kolkata for a period of 730 days. The project is valued around ₹572,608.31 with the scope limited to Carrier OEM maintenance, reflecting an OEM-only eligibility constraint. The tender includes a 25% bid quantity/duration variation clause prior to contract award, enabling scope adjustment with consent. Only the OEM entity, M/S Carrier Airconditioning & Refrigeration Ltd, is eligible to participate, reinforcing brand-specific service delivery. This procurement emphasizes reliable uptime and standardised Carrier service practices in a government-supported setting.

Technical Specifications & Requirements

  • Product/Service: Annual service and maintenance of Carrier split and window AC systems installed at DVC Towers, Kolkata.
  • Duration: 730 days contract period.
  • Estimated Value: ₹572,608.31.
  • Eligibility: OEM-based bid restriction; only Carrier Airconditioning & Refrigeration Ltd can participate.
  • Variation Clause: Tender allows up to 25% increase/decrease in quantity or duration before contract issue; post-issue, same 25% ceiling applies.
  • Delivery/Service Location: Kolkata, West Bengal.
  • Standards/Quality: Service delivery aligned with Carrier OEM maintenance standards; IS/IQ control not specified.
  • Documentation/ATC: ATC confirms OEM-only eligibility and provides the official carrier for participating.

Terms, Conditions & Eligibility

  • EMD/Security: Not specified in the available data.
  • Eligibility: Only M/S Carrier Airconditioning & Refrigeration Ltd is eligible due to OEM basis.
  • Delivery/Service Timeline: 730 days from contract activation, with maintenance visits as per OEM guidelines.
  • Payment Terms: Not detailed in the provided information; procurement follows GeM terms.
  • Penalties/Warranty: Not specified; ATC details may contain penalties or service level expectations.
  • Governing Clause: GeM portal integration; OEM-only participation as per ATC.

Key Specifications

  • Product/service: Carrier make split and window AC maintenance

  • Contract period: 730 days

  • Estimated value: ₹572,608.31

  • OEM eligibility: Only Carrier Airconditioning & Refrigeration Ltd

  • Variation: up to 25% before contract issue and after contract issuance

  • Location: Kolkata, West Bengal

  • Standards/compliance: Carrier OEM maintenance standards specified in ATC

Terms & Conditions

  • OEM-only eligibility restricting bidders to Carrier Airconditioning & Refrigeration Ltd

  • 730-day maintenance contract for Carrier split/window AC at DVC Towers Kolkata

  • Variation clause allows ±25% scope adjustment prior to contract issue

Important Clauses

Payment Terms

Terms for payment are aligned with GeM/OEM arrangements; exact percentages and milestones are defined in the ATC and procurement order.

Delivery Schedule

Ongoing maintenance visits and service windows as per Carrier OEM guidelines across the 730-day term; response times to service calls to be defined in ATC.

Penalties/Liquidated Damages

Penalties or SLAs, if any, will be specified in the ATC; current data does not enumerate LD rates.

Bidder Eligibility

  • OEM authorization from Carrier for the bidder

  • Demonstrated experience in Carrier AC maintenance

  • Financial stability to undertake a ₹572,608.31 contract

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Custom Bid for Services - Annual Service and Maintenance of Carrier make Split and Window AC machines at DVC Towers Kolkata for the period of 730 Days

Payment Timelines

Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

1

Delivery Cities

Kolkata

Delivery Pincodes

700054

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Anik Chattopadhyay700054,Damodar Valley Corporation, DVC Towers, VIP Road, Kolkata-700054KolkataWest Bengal700054Project / Lumpsum Based--

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Documents 12

GeM-Bidding-9563610.pdf

Main Document

Other Documents

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GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar OEM maintenance work

4

Financial statements or solvency proof

5

EMD/Security deposit paperwork (if applicable per ATC)

6

OEM authorization letter from Carrier for the bidder

7

Technical bid documents demonstrating OEM-compliant maintenance capability

8

Any other documents specified in the ATC document uploaded on GeM

Frequently Asked Questions

How to bid in the Carrier AC maintenance tender in Kolkata 2026?

Bidders must secure OEM authorization from Carrier, submit GST and PAN, provide financial statements, and demonstrate Carrier-specific maintenance capability. The contract term spans 730 days with a total estimated value of ₹572,608.31. Participation is limited to Carrier Airconditioning & Refrigeration Ltd, per ATC. Ensure all documents accompany the technical bid in GeM portal submissions.

What documents are required for the OEM-based AC maintenance tender in Kolkata?

Required documents include GST registration, PAN, recent financial statements, experience certificates for similar Carrier maintenance work, OEM authorization letter from Carrier, and technical bid detailing OEM-compliant service capabilities. Additional ATC-specified documents may apply; ensure submission matches GeM portal requirements.

What are the key eligibility criteria for the Kolkata AC service contract?

Eligibility centers on OEM status with Carrier, an authorized Carrier authorization letter, demonstrated maintenance capability for Carrier split/window AC units, and sufficient financial capacity for a ₹572,608.31 contract. Participation is restricted to M/S Carrier Airconditioning & Refrigeration Ltd as per ATC.

What is the contract duration and variation clause for this tender?

The contract runs for 730 days. A variation clause allows up to 25% increase or decrease in quantity or duration before issuing the contract, with the same 25% cap applyable after contract issuance, subject to OEM agreement and ATC terms.

What is the estimated value and location for the Carrier AC maintenance tender?

Estimated contract value is ₹572,608.31. Service location is DVC Towers, Kolkata, West Bengal, requiring Carrier OEM maintenance for split and window AC units as per Carrier maintenance standards.

What are the payment terms for the Kolkata Carrier AC service contract?

Detailed payment terms are in the ATC and GeM order; typical arrangements include milestones tied to service visits and certifications. The current data does not specify exact percentages; bidders should verify the ATC for payment timelines and invoicing requirements.

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