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Indian Army Kiosk Displays Procurement Bangalore Karnataka BIS IS 17802 2026

Bid Publish Date

20-Jun-2026, 2:57 pm

Bid End Date

30-Jun-2026, 3:00 pm

Location

BANGALORE , KARNATAKA
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Progress

Issue20-Jun-2026, 2:57 pm
AwardPending
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Quantity

4

Bid Type

Two Packet Bid

Key Highlights

  • • BIS compliance to IS 17802 (Part 1) and (Part 2) is mandatory
  • • On-site warranty of 3 years from final acceptance
  • • Option clause allows ±25% quantity variation at contract stage and during currency
  • • Required service centers in India; establishment within 30 days of award
  • • Supply + Installation + Testing and Commissioning scope
  • • OEM authorizations and type-test certificates must accompany bid

Categories 1

PRODUCTION DISPLAY

Tender Overview

The Indian Army invites bids for Kiosk Displays to be deployed at Bangalore, Karnataka. Scope includes Supply, Installation, Testing and Commissioning with on-site warranty coverage for 3 years. Mandatory BIS compliance to IS 17802 (Part 1 & Part 2) and establishment of service centers within India are required. The contract accommodates flexible quantities (up to ±25%) and specifies delivery terms tied to original and extended delivery periods, with minimum 30 days for additional time. This procurement emphasizes end-to-end after-sales support and certified hardware suitable for government kiosks.

  • Organization: Indian Army
  • Location: BANGALORE, KARNATAKA
  • Category: Kiosk Displays; Product: Computing Hardware with Display Interface
  • Key differentiator: BIS IS 17802 compliance, on-site warranty, and authorized service centers in India
  • Scope: Supply, Installation, Testing and Commissioning; option to alter quantity by 25%; serviceability commitments

Technical Specifications & Requirements

  • Kiosk Type and Cabinet Mounting Type must align with government kiosk standards
  • Computing hardware: Minimum RAM in GB; Internal Storage in GB; Installed OS; appropriate interface for user interaction
  • Display: Diagonal screen size (cm) and minimum display resolution (pixels); protective IP-rated enclosure
  • Connectivity: required interfaces and network capabilities; Additional Integrated/Internal Module if applicable
  • Warranty: On Site Warranty for 3 years; IP Rating; BIS compliance to IS 17802 (Part 1) & (Part 2)
  • Service: OEM service centers in every consignee state; detailed installation/training/maintenance plan
  • Certificates: BIS license, type test, and other prescribed approvals at bid submission

Terms, Conditions & Eligibility

  • Option Clause: quantity may vary ±25% during contract at contracted rates; delivery window calculated with minimum 30 days if extended
  • Scope of Supply: price inclusive of supply, installation, testing and commissioning
  • Warranty: 3 years from final acceptance; OEM warranty certificates required at delivery; service centers in India verified
  • Service & Support: functional service center in each consignee state; establishment within 30 days of award; documentary evidence required
  • Documentation: upload BIS/type-test certificates and all prescribed approvals with bid

Key Specifications

  • Kiosk display with minimum RAM specified (in GB)

  • Internal storage capacity specified (in GB)

  • Installed operating system requirement

  • Type of user interface and connectivity options

  • Display size: diagonal screen size in cm and minimum resolution

  • IP Rating and BIS IS 17802 compliance

  • On-site warranty duration: 3 years

  • Scope includes supply, installation, testing and commissioning

Terms & Conditions

  • EMD amount not disclosed in data; submit per tender norms

  • Delivery terms include option to adjust quantity by ±25%

  • Must upload BIS licenses and IS 17802 type test certificates

Important Clauses

Payment & Delivery

Delivery schedule tied to original and extended periods; additional time formula: (Increased quantity / Original quantity) × Original delivery period, minimum 30 days

Warranty & Service

3-year warranty from final acceptance; service centers must be established in India within 30 days; OEM warranties to be submitted at delivery

Certification Requirements

Bid must include BIS license, type test certificates and other product-specific approvals; rejection if missing

Bidder Eligibility

  • Bidders must have demonstrated experience in supplying/maintaining government kiosk displays

  • Must have a functional service center network across India or be able to establish within 30 days of award

  • Must provide BIS IS 17802 Part 1 & Part 2 compliance certificates and OEM authorization if applicable

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Kiosk Displays (Q2)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9365871.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Type of Kiosk Display Signage Kiosk
Generic Cabinet Mounting Type Floor Standing
Generic Kiosk Location Type Indoor, Outdoor
Computing Hardware Minimum Memory (RAM) (in GB) 8, 16 Or higher
Computing Hardware Type of Internal Storage SSD
Computing Hardware Internal Storage (in GB) 128, 256, 512, 1024 Or higher
Interface Installed Operating System Android 11/12/13/14
Interface Type of User Interface No User Interface
Display Diagonal Screen Display Size (in cm) 43.1 to 48, 48.1 to 53, 53.1 to 58, 58.1 to 63, 63.1 to 68, 68.1 to 73, 73.1 to 78, 78.1 to 83, 83.1 to 88, 88.1 to 93, 93.1 to 98, 98.1 to 108, 108.1 to 113, 113.1 to 118, 118.1 to 123, 123.1 to 128, 128.1 to 133, 133.1 to 138, 138.1 to 143, 143.1 to 148, 148.1 to 153, 153.1 to 158, 158.1 to 163, 163.1 to 168, 168.1 to 173, 173.1 to 178, 178.1 to 183, 183.1 to 188, 188.1 to 193, 193.1 to 198, 198.1 to 203, 203.1 to 208 Or higher
Display Minimum Display Resolution (in Pixels) 1920 x 1080 (Full HD), 2560 x 1440 (2K), 3840 x 2160 (4K Ultra HD) Or higher
Connectivity Connectivity 1 x Ethernet Port, 1 x USB Type A, 2 x USB Type A, 1 x HDMI, Wi-Fi
Functional Modules Additional Integrated/Internal Module Not Applicable
Warranty and Certification On Site Warranty (in Year) 1, 3, 5 Or higher
Warranty and Certification IP Rating Not Applicable, IP 40 to IP 44, IP 45 to IP 48, IP 50 to 54, IP 55 to 58, IP 60 to 64, IP 65 to 68 Or higher
Warranty and Certification BIS Compliance to IS 17802 (Part 1) and (Part 2) Yes

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar kiosk/display deployments

4

Financial statements for the last 3 years

5

EMD submission document (amount not specified in data; provide as per tender norms)

6

BIS license and IS 17802 Part 1 & Part 2 type test certificates

7

OEM authorization letters (if bidder is not the OEM)

8

Technical compliance certificates and installation/maintenance plan

9

Proof of service centers and addresses in India

Frequently Asked Questions

Key insights about KARNATAKA tender market

How to bid for kiosk displays tender in Bangalore 2026

Bidders must submit BIS IS 17802 compliant kiosk display bids with OEM authorization if needed, along with BIS/type-test certificates, service center proof, and 3-year on-site warranty. Include scope: supply, installation, testing and commissioning, plus option to adjust quantity by ±25%.

What documents are required for kiosk bid in Karnataka

Required documents include GST certificate, PAN, experience certificates for similar deployments, financial statements, OEM authorizations, BIS license, IS 17802 type tests, installation plan, and proof of Indian service centers; ensure all certificates are uploaded with the bid.

What are the BIS compliance requirements for kiosk equipment

Kiosk bidders must provide BIS license and IS 17802 Part 1 & Part 2 type test certificates. The bid requires adherence to IS 17802 standards, and service centers should be established in India to support on-site warranty across consignee locations.

What is the warranty period for kiosk displays in this tender

The warranty is 3 years from final acceptance or after installation/commissioning completion, whichever is later. OEM warranty certificates must accompany delivery, and service centers must be documented for after-sales support.

What is the delivery time framework for quantity variations

Delivery terms allow ±25% quantity changes at contract and during currency; additional time is calculated as (increased/original quantity) × original delivery period, with a minimum of 30 days; extensions may be granted to meet this period.

What standards and certifications ensure eligibility for this procurement

Eligibility requires BIS license and IS 17802 (Part 1 & Part 2) compliance; OEM authorizations if applicable; type test certificates and documentation of service centers in India are mandatory for bid submission.

Where will service centers be required for kiosk maintenance

Bidder must demonstrate a functional service center in each consignee state; if not present, establish centers within 30 days of contract award and provide documentary evidence of operations.

Which activities are included in the scope of supply for this bid

Scope covers Supply, Installation, Testing and Commissioning of kiosk displays; price should include all components and labor; ensure installation training and commissioning as part of the contract.

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