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Indian Army Kiosk Displays Tender Bangalore Karnataka 560001 IS 17802 BIS Compliance 2026

Bid Publish Date

20-Jun-2026, 3:07 pm

Bid End Date

30-Jun-2026, 3:00 pm

Progress

Issue20-Jun-2026, 3:07 pm
AwardPending
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Quantity

4

Bid Type

Two Packet Bid

Key Highlights

  • BIS license and IS 17802 certification mandatory
  • 3-year on-site OEM warranty with post-installation support
  • Service center presence required in each consignee state; establishment within 30 days
  • Quantity variation up to 25% during contract and extended period
  • Supply, installation, testing and commissioning included
  • Mandatory installation testing and commissioning certificates
  • Rugged kiosk deployment for military environment

Categories 1

Tender Overview

The opportunity involves the Indian Army's Department Of Military Affairs for Kiosk Displays (Q2) located in Bangalore, Karnataka. While the exact quantity and estimated value are not disclosed, the scope requires supply, installation, testing and commissioning of kiosk hardware with BIS IS 17802 compliance, on-site warranty, and establishment of service centers. Key differentiators include mandatory BIS certification, IS 17802 Part 1 and Part 2 compliance, and a 3-year OEM warranty. The contract emphasizes end-to-end delivery, installation and post-sales support, with potential alignment to procurement of modular kiosk solutions suitable for military environments. Unique clauses include the option to adjust quantities up to 25% and a requirement for in-country service capability.

Technical Specifications & Requirements

  • Product category: Kiosk Displays with generic attributes and computing hardware integration
  • Minimum RAM: Not specified in absolute terms; bidders should indicate compliant RAM per BOQ interpretation
  • Internal Storage: Not specified; bidders to propose storage meeting application needs
  • OS: Installed Operating System must be compatible with kiosk function
  • Display: Diagonal screen size (cm) and minimum display resolution (pixels) to be confirmed; bidders should provide options meeting standard kiosk applications
  • Interfaces & Connectivity: required connectivity and user-interface details; ensure BIS IS 17802 compliance
  • Warranty: On-site warranty: 3 years from final acceptance or post-installation testing
  • IP Rating: required protection rating; ensure ruggedized Military usage compliance
  • BIS Compliance: IS 17802 (Part 1) and (Part 2) certification mandatory for bid qualification
  • Service & Support: establish qualified service centers in each consignee state; provide OEM warranty certificates at delivery

Terms, Conditions & Eligibility

  • EMD: not disclosed in available data; bidders should monitor tender postings for exact amount
  • Delivery & Installation: scope includes Supply, Installation, Testing and Commissioning within project timeline; option clauses allow up to 25% quantity variation
  • Certificates: upload BIS license, type test certificates and other product-specific approvals with bid
  • Warranty & After-Sales: 3-year OEM warranty; service centers must be established within 30 days of award; provide evidence of functional service center
  • Payment terms: not specified in provided data; bidders should anticipate standard Govt terms linked to acceptance and commissioning
  • Documentation: ensure GST, PAN, experience certifications and financials as part of bid submission; incomplete documentation may lead to rejection

Key Specifications

  • Kiosk category with display + computing hardware integration

  • Minimum RAM and internal storage details to be provided by bidder

  • Installed OS and user interface specifications

  • Display diagonal size in cm and minimum resolution

  • Connectivity options (LAN/Wi-Fi/Bluetooth) and I/O interfaces

  • IP rating and ruggedization level

  • BIS IS 17802 Part 1 & Part 2 compliance

Terms & Conditions

  • Option clause allows 25% quantity variation during contract

  • Scope includes Supply, Installation, Testing and Commissioning

  • Mandatory BIS IS 17802 certification and 3-year OEM warranty

Important Clauses

Payment Terms

Payment terms not fully specified; expect standard Govt terms with acceptance-based release and post-installation milestones

Delivery Schedule

Delivery period linked to last date of original delivery order; extended period calculated with 30-day minimum

Penalties/Liquidated Damages

Penalties, if any, to be defined in ATC; ensure compliance with delivery and performance timelines

Bidder Eligibility

  • Proven experience in supplying and installing kiosk hardware for government/military clients

  • Demonstrated BIS IS 17802 compliance or ability to obtain certification

  • Functional service centers in each consignee state or plan to establish within 30 days of award

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Kiosk Displays (Q2)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9381218.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Type of Kiosk Display Signage Kiosk
Generic Cabinet Mounting Type Floor Standing
Generic Kiosk Location Type Indoor, Outdoor
Computing Hardware Minimum Memory (RAM) (in GB) 8, 16 Or higher
Computing Hardware Type of Internal Storage SSD
Computing Hardware Internal Storage (in GB) 128, 256, 512, 1024 Or higher
Interface Installed Operating System Android 11/12/13/14
Interface Type of User Interface No User Interface
Display Diagonal Screen Display Size (in cm) 43.1 to 48, 48.1 to 53, 53.1 to 58, 58.1 to 63, 63.1 to 68, 68.1 to 73, 73.1 to 78, 78.1 to 83, 83.1 to 88, 88.1 to 93, 93.1 to 98, 98.1 to 108, 108.1 to 113, 113.1 to 118, 118.1 to 123, 123.1 to 128, 128.1 to 133, 133.1 to 138, 138.1 to 143, 143.1 to 148, 148.1 to 153, 153.1 to 158, 158.1 to 163, 163.1 to 168, 168.1 to 173, 173.1 to 178, 178.1 to 183, 183.1 to 188, 188.1 to 193, 193.1 to 198, 198.1 to 203, 203.1 to 208 Or higher
Display Minimum Display Resolution (in Pixels) 1920 x 1080 (Full HD), 2560 x 1440 (2K), 3840 x 2160 (4K Ultra HD) Or higher
Connectivity Connectivity 1 x Ethernet Port, 1 x USB Type A, 2 x USB Type A, 1 x HDMI, Wi-Fi
Functional Modules Additional Integrated/Internal Module Not Applicable
Warranty and Certification On Site Warranty (in Year) 1, 3, 5 Or higher
Warranty and Certification IP Rating Not Applicable, IP 40 to IP 44, IP 45 to IP 48, IP 50 to 54, IP 55 to 58, IP 60 to 64, IP 65 to 68 Or higher
Warranty and Certification BIS Compliance to IS 17802 (Part 1) and (Part 2) Yes

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar kiosk deployments

4

Financial statements for last 3 years

5

EMD submission proof (as prescribed in ATC)

6

Technical bid documents and BIS/IS 17802 certificates

7

OEM authorization or vendor accreditation for kiosk hardware

8

Type test certificates and other product approvals

Frequently Asked Questions

Key insights about KARNATAKA tender market

How to bid for Indian Army kiosk displays tender in Bangalore?

Bidders must submit GST and PAN, experience certificates, financial statements, EMD as per ATC, BIS IS 17802 certifications, OEM authorizations, and technical compliance documents. Provide details of supply, installation, testing and commissioning, with on-site warranty coverage for 3 years.

What documents are required for BIS IS 17802 compliant kiosk tender in Karnataka?

Required documents include BIS license, type test certificates, IS 17802 Part 1 & 2 compliance proofs, OEM authorization, service center details in Karnataka, and installation/commissioning certificates. Also attach GST, PAN, and financial statements for bid evaluation.

What are the key technical specs for kiosk displays in this Army tender?

Kiosk specs cover display size in cm, minimum resolution, RAM, internal storage, installed OS, connectivity options, and required IP rating. BIS IS 17802 compliance is mandatory. Detailed BOQ items will specify exact RAM/storage values and display metrics.

When is delivery expected after contract award for Army kiosk bid in Bangalore?

Delivery is governed by the option clause: quantity adjustments up to 25% and a delivery timeline linked to the last date of the original delivery order, with minimum extension rules and potential adjustments to meet 30-day minimums for extended periods.

What are the warranty terms for kiosk hardware in this procurement?

A 3-year OEM warranty is required from final acceptance or after completion of installation/testing. The seller must rectify breakdowns during the guarantee period and provide service center information near consignee locations.

What are the service center requirements for this army kiosk project?

Bidder must have a functional service center in each consignee state or establish one within 30 days of award. Payment is contingent upon documentary evidence of having a functional service center.

What standards and certifications are mandatory for the kiosk hardware bid?

Mandatory BIS IS 17802 (Part 1 & Part 2) compliance, Type Test Certifications, and OEM authorization documents. Bidders must upload all compliance certificates with the bid and ensure on-site warranty capabilities.

What is included in the scope of supply for this Army procurement?

Scope includes Supply, Installation, Testing and Commissioning of the kiosk hardware and software, with on-site warranty and post-implementation service support. The option clause may adjust quantity, with corresponding delivery time adjustments.

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