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National Informatics Centre Toner Cartridges Procurement Tender 2025 India - PAC Only, Supply

Bid Publish Date

20-Nov-2025, 11:33 am

Bid End Date

01-Dec-2025, 12:00 pm

Bid Opening Date

01-Dec-2025, 12:30 pm

Value

₹4,76,025

Location

NEW DELHI , DELHI

Progress

Issue20-Nov-2025, 11:33 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

50

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/OEM requirements: Manufacturer Authorization clause present in terms; verify OEM commitments for PAC consumables
  • • Technical standards: No specifications provided; ensure cartridges are compatible with NIC printers and conform to PAC standards
  • • Special clauses: 25% quantity variation at bid and contract, with rate protection for extended delivery periods
  • • Eligibility: functional service center in consignee state or establishment within 30 days of award; toll-free service line and escalation matrix required
  • • Warranty: 3-day defect rectification window; 0.5% weekly penalty; 10% cap on penalties; potential PBG recovery or alternate sourcing
  • • Delivery: supply-only scope; delivery period linked to original plus option-driven extension calculations
  • • Penalties: detailed LD structure for warranty failures; ensure compliance to avoid penalties

Categories 2

OFFICE EQUIPMENTS AMMUNITION

Tender Overview

National Informatics Centre (NIC) invites bids for toner cartridges / ink cartridges / printer consumables under the PAC category, with an estimated value of ₹476,025. Scope is supply of goods only to NIC, no BOQ items available, and the contract allows a 25% quantity variation during and after award. Location data is not specified; bidders should verify consignee locations and delivery obligations. A distinguishing factor is the explicit option clause governing quantity fluctuations and the commitment to contract at original rates for extended deliveries, ensuring price stability amid demand shifts.

Technical Specifications & Requirements

  • Product category: Toner Cartridges / Ink Cartridges / Printer Consumables (PAC Only)
  • Estimated contract value: ₹476,025
  • Quantity flex: +/- 25% at bid/contract; delivery period adjusts with the option scenario (minimum 30 days when extended)
  • Service capability: bidders must maintain a Functional Service Centre in the State of each consignee, or establish one within 30 days of award; payment contingent on evidence of centre
  • Support: dedicated toll-free service number and an escalation matrix must be provided
  • Warranty/maintenance: defects rectification within 3 days; penalties of 0.5% per week of unit price; cumulative penalties capped at 10% of total contract value; recovery from PBG or alternate sourcing at seller’s cost
  • Delivery & support terms: supply-only scope; ensure timely servicing per warranty clauses

Terms, Conditions & Eligibility

  • EMD: not specified in data; bidders must confirm tender’s deposit requirements
  • Delivery timeline: delivery period aligns with original order plus any option-driven extensions, minimum 30 days when extended
  • Payment terms: as per buyer terms; penalties applicable for delayed rectification during warranty
  • Service prerequisites: establish or prove presence of service centre; provide dedicated service contact and escalation details
  • Manufacturer authorization: if applicable, OEM authorization may be required
  • Compliance: bidders must adhere to option clause and supply-only scope with no extra service charges beyond quoted price

Key Specifications

  • Product: toner cartridges / ink cartridges / printer consumables

  • Estimated value: ₹476,025

  • Quantity variation: ±25%

  • Delivery: minimum 30 days extension rule

  • Service center: State-wise presence or establishment within 30 days

  • Support: dedicated toll-free number and escalation matrix

  • Warranty: defect rectification within 3 days; 0.5% weekly penalty; 10% max cumulative penalty

  • Payment: per buyer terms; penalties via PBG recovery possible

Terms & Conditions

  • Quantity variation allowed up to 25% with rate protection

  • Service center presence required or established within 30 days

  • Warranty penalties apply with 3-day rectification window

Important Clauses

Payment Terms

Payment terms aligned with NIC; penalties may be recovered from Performance Security if rectification is delayed

Delivery Schedule

Delivery begins after order; extended period rules apply with minimum 30 days under option clause

Penalties/Liquidated Damages

0.5% unit price per week for delayed warranty service; cap at 10% of total contract value

Bidder Eligibility

  • Functional service centre in the state of each consignee or plan to establish within 30 days of award

  • Dedicated toll-free service line and escalation matrix available

  • Compliance with option clause for quantity variation and delivery timelines

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar toner/ink cartridge supply

4

Financial statements / turnover proof (where applicable)

5

EMD documents (amount and payment method to be confirmed)

6

Technical bid documents confirming product compatibility

7

OEM authorization / Manufacturer authorization (if required)

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for NIC toner cartridges tender in India 2025

Bidders should verify PAC scope, confirm supply-only terms, and ensure ₹476,025 estimated value alignment. Prepare GST, PAN, experience certificates, OEM authorizations if needed, and EMD documents. Ensure presence or establishment of a state-wise service center within 30 days of award; include toll-free support and escalation matrix.

What documents are required for NIC toner cartridge bid in 2025

Submit GST registration, PAN, experience certificates for similar supply, financial statements, EMD documents, technical bid, and OEM authorizations if applicable. Provide evidence of a dedicated service center or commitment to establish within 30 days; include toll-free service details.

What are the delivery and quantity variation terms for NIC PAC consumables

Quantity can vary by up to ±25% during award and contract. Delivery time extensions follow the calculated formula, with a minimum extension of 30 days. Prices remain at contracted rates for extended deliveries; ensure delivery readiness to honor extension requirements.

What penalties apply for warranty service delays in NIC tender

Defect rectification must occur within 3 days of notification; delay incurs 0.5% of unit price per week, capped at 10% of total contract value. Penalties may be recovered from the Performance Security or paid directly by the seller.

What is required for NIC toner cartridge service availability

Bidders must have a functional service center in the consignees' state or establish one within 30 days post-award. A dedicated toll-free support line and an escalation matrix must be supplied for prompt issue resolution.

How is payment processed for NIC toner cartridge supply contracts

Payment terms align with buyer policies; ensure you meet service standards and timely rectifications to trigger settlement. Note that penalties related to warranty may affect final payment, and recovery from the Performance Security is possible if service obligations are not met.

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