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Health and Family Welfare Delhi Outsourcing Service Tender 2026 for Patient Registration, Site Preparation & Infrastructure Installation - ISD 2026

Bid Publish Date

04-Jul-2026, 10:28 am

Bid End Date

24-Jul-2026, 12:00 pm

EMD

₹2,84,114

Value

₹1,42,05,672

Progress

Issue04-Jul-2026, 10:28 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 1

Tender Overview

Health and Family Welfare Department, Delhi invites bids for outsourcing services encompassing patient registration, site preparation, and installation of supporting infrastructure. Estimated value: ₹14,205,672 with an EMD of ₹284,114. The contract contemplates a service provision model with in-state service office requirements and a 25% scope variation related to quantity or duration at contract issuance. The tender emphasizes compliance with employee welfare, safety standards for high-voltage environments, and timely salary payments to deployed staff. This procurement targets firms capable of managing field deployment, payroll compliance, and service continuity within Delhi state. Unique aspects include flexible scope adjustment and mandatory FDR-based EMD/PBG options, aligned with GeM guidelines.

Technical Specifications & Requirements

  • No explicit technical specs are published in the tender data. The scope references outsourcing delivery for patient registration, site preparation, and infrastructure installation within Delhi.
  • Key compliance cues include: office presence in the consignee state, safety measures for Extra High Voltage environments, and adherence to payroll documentation (PF/ESIC) and statutory reporting.
  • EMD options mention Fixed Deposit Receipt (FDR) as an alternative security instrument; bid submission must include FDR proof and delivery of the hard copy within 5 days post bid opening.
  • The contract contemplates a lumpsum-style delivery with potential up to 25% increase in quantity or duration with consent. Deliverables likely cover staffing, registration workflow support, and installation services.

Terms, Conditions & Eligibility

  • EMD: ₹284,114; options include FDR in the name of Medical Superintendent, LBS Hospital Delhi; bid must include scanned FDR and deliver hard copy within 5 days.
  • Office of Service Provider: must be located in Delhi (consignee state) with documentary evidence.
  • Payment & Salary Terms: contractor pays staff salaries first, submits PF/ESIC filings, and then claims payment from the buyer.
  • Safety & Insurance: compliance with workmen compensation, public liability, and safety protocols for Extra High Voltage environments.
  • Financial Standing: bidders must certify no liquidation or bankruptcy and upload an undertaking.
  • Documentation: all certificates and documents required by the bid document must be uploaded; failure leads to rejection.
  • Performance Security: in addition to PBG, FDR is permissible as security, with endorsement on the back for release.

Key Specifications

    • Product/Service: Outsourcing delivery of patient registration, site preparation, and infrastructure installation in Delhi
    • Estimated value: ₹14,205,672
    • EMD: ₹284,114 (FDR option allowed); submission with bid and hard copy within 5 days
    • SC/SSC/Staff payroll: contractor to pay salaries first and claim from buyer with statutory documents
    • Safety: adherence to Extra High Voltage safety measures and PPE usage
    • Service location: office of service provider must be in Delhi
    • Variation: up to 25% increase in quantity or duration with consent (pre- and post-issuance)

Terms & Conditions

  • EMD must be furnished; acceptable in FDR form in the name of Medical Superintendent, LBS Hospital Delhi

  • Service provider must maintain an in-state office and provide documentary evidence

  • Contractor responsible for salaries, PF/ESIC and related statutory compliance

Important Clauses

Payment Terms

Service provider pays staff salaries first; claims from buyer along with PF/ESIC documentation; security deposits via FDR or PBG permitted

Delivery Schedule

Contract may include up to 25% variation in quantity or duration at the time of contract issuance and post-issue with consent

Penalties/Liquidated Damages

Not explicitly stated; potential LD may apply as per GeM GTC or contract terms; monitor for specific LD clauses in final tender

Bidder Eligibility

  • Not under liquidation, receivership, or bankruptcy

  • Must have in-state Delhi service office and evidence

  • Experience in outsourcing services for health/public sector projects

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Outsourcing Delivery of Public Service as a Project - Department of Health; Patient Registration; Site preparation, installation of infrastructure

Authority Records

HEALTH AND FAMILY WELFARE DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 4

GeM-Bidding-9553434.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar outsourcing projects

4

Financial statements and turnover details

5

EMD submission proof (including scanned copy of FDR if used)

6

Technical compliance certificates (if any)

7

OEM authorizations or service-provider eligibility documents

8

PF/ESIC compliance documentation

9

Proof of service office in Delhi (consignee state)

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the health outsourcing tender in Delhi 2026?

Bidders must meet eligibility criteria, upload GST, PAN, experience certificates, financial statements, and EMD either as a fixed deposit receipt or online; ensure Delhi office evidence, payroll compliance documents (PF/ESIC), and any OEM authorizations. Follow GeM submission steps and attach scanned FDR if used.

What documents are required for Delhi outsourcing tender submission?

Required documents include GST registration, PAN, experience certificates for health projects, financial statements, EMD proof (FDR acceptable), PF/ESIC compliance, service provider eligibility, and proof of Delhi office; ensure all certificates as per bid, with scanned copies and hard copies as needed.

What are the key payment terms for the Delhi service contract?

Contractor pays salaries first, submits PF/ESIC along with bank statements; then claims payment from the buyer for services rendered; ensure compliance with statutory deductions and timely payroll processing for staff deployed at the buyer location.

What is the scope variation allowed in this Delhi tender?

The buyer may increase or decrease contract quantity or duration up to 25% both at the time of contract issue and after issuance, with the service provider's consent for scope expansion and corresponding value changes.

Which office location must the service provider maintain for this bid?

An office of the service provider must be located in the state of Delhi (consignee state); documentary evidence of the same must be submitted with the bid.

What safety and insurance requirements accompany this outsourcing tender?

Contractor must ensure workmen compensation, public liability, property damage coverage, and adhere to safety measures for Extra High Voltage environments; include PPE usage and risk management plans in the bid.

What security deposit options exist for this bid submission?

Bidder may submit an EMD via Fixed Deposit Receipt (FDR) endorsed in the name of Medical Superintendent, LBS Hospital Delhi, or provide a PBG; FDR must be deliverable and the back endorsed copy submitted online with the bid.

What standards or certifications are expected for this Delhi procurement?

While explicit technical specs are not provided, bidders should demonstrate compliance with payroll, safety, and health department norms; include relevant certifications and experience in health-service outsourcing contracts in Delhi.

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