Chaudhary Brahm Prakash Ayurved Charak Sansthan Outsourcing Public Service Delivery West Delhi Delhi 2026

Tender Overview

Chaudhary Brahm Prakash Ayurved Charak Sansthan, under the Health And Family Welfare Department Delhi, seeks outsourcing for a public service delivery project in West Delhi, Delhi 110008. The scope includes delivery of public services, bill payment software integration, and related maintenance and manpower site preparation. Estimated contract value is ₹5,927,018 with an EMD of ₹177,000. The tender requires a service provider with a local Delhi office, GST registration, and ability to scale up to 25% as per the option clause. Unique ATC demands include formal PSU entity proof, non-blacklisting, and defined escalation matrices. This procurement emphasizes compliance, service continuity, and a transparent post-award support structure.

• Organization: Chaudhary Brahm Prakash Ayurved Charak Sansthan
• Location: West Delhi, Delhi 110008
• Category: Outsourcing Delivery of Public Service; bill payment software integration and maintenance
• Estimated value: ₹5,927,018; EMD: ₹177,000
• Key differentiator: strict PSU-form certification, Delhi GST, onsite service office, and escalation matrix requirements
• Documentation emphasis: ATC certificates, GST Delhi, Delhi office certification

Technical Specifications & Requirements

• No technical specifications are provided in the tender data
• BOQ contains 0 items; no product quantities listed
• Required scope involves software integration, maintenance, and manpower site preparation connected to public service delivery
• Critical compliance angles include: Option Clause up to 25%, safety and insurance obligations for work in potentially high-activity environments, and mandatory documentation for service support
• Essential eligibility highlights include establishing a Delhi-based service presence and readiness to supply PSU-compliant documentation
• bidders should prepare to demonstrate capability for rapid deployment, continuity of service, and robust escalation contacts
• The tender requires proof of PSU status, non-blacklisting, and GST certification specific to Delhi

Terms, Conditions & Eligibility

• EMD: ₹177,000; submission via appropriate deposit or online mechanism
• Office requirement: Service provider must maintain a Delhi-based office; documentary evidence required
• Escalation matrix: Provide working contact numbers for service support
• ATC documentation: PSU entity proof, non-blacklisting certificate, ATC acceptance certificate, Delhi GST certificate, Delhi-certified Delhi office proof
• 25% variation: Quantity or duration may adjust by up to 25% at contract issue; post-issuance changes capped at 25%
• Insurance and safety: Compliance with workman compensation, public liability, and safety norms; EHV precautions
• Bidders must ensure non-liability of liquidation or bankruptcy and upload related undertakings