Department Of Health And Family Welfare Pondicherry Electronic Percussion Pad & Electric Bass Guitar Tender 2026

Tender Overview

Department Of Health And Family Welfare, Pondicherry invites bids for procuring Electronic Percussion Pad (Q3) and Electric Bass Guitar (Q3). Estimated value is ₹45,600.00. Awarded items cover the scope of supply, installation, testing and commissioning, plus training of operators and ensuring any required statutory clearances. The tender emphasizes the need for a functional service network within the state, and demands compliance with Make in India authorisation if applicable. The procurement focuses on providing a complete musical equipment package suitable for health and wellness facilities, with on-site service expectations and timely deployment. Key differentiators include bundled installation, user training, and post-purchase servicing commitments to meet govt standards. Unique aspects involve a compulsory service centre presence in the state for carry-in warranty scenarios and a dedicated support channel. This tender falls under government procurement, targeting qualified bidders capable of turnkey delivery.

Technical Specifications & Requirements

• Category: Pad section – Built-in pads; Tone generator – Modes; Drum sticks; Maximum polyphony; Display and connectors; Accessories; Warranty.
• Product scope: Electronic percussion pads and electric bass guitar components with integrated tone generation features, display panels, and standard accessories.
• Delivery/Installation: Supply, installation, testing, commissioning, operator training; statutory clearances where required.
• Service requirements: Functional Service Centre in the State of every consignee location; dedicated/ toll-free service line; evidence of a service network within 30 days of contract award.
• Warranty/Support: Adequate technical personnel deployed for timely servicing during warranty as per SLA. No fixed performance metrics provided beyond service commitment expectations.
• Documentation expectations: Certificates and maker authorisations as part of bid submission; adherence to ATC/Corrigendum as applicable.

Terms, Conditions & Eligibility

• EMD/Exemption: MSME/NSIC EMD exemption certificates accepted if applicable; provide Make in India authorisation certificate.
• Experience: Experience certificates for supply to govt/PSU/renowned private organisations to accompany PO.
• Supply scope: Bid price must cover all costs including installation, testing, commissioning, operator training, and any statutory clearances.
• Service obligation: Service centers mandatory in state for carry-in warranty; establishment within 30 days of award; payment contingent on submission of evidence of service centre readiness.
• Documentation: Upload all required certificates/documents per bid/ATC; missing documents may lead to rejection.
• Warranty/Support SLA: Dedicated technicians during warranty period; timely rectification as per SLA clauses.