Contract Bidding Open For Custom Bid for Services - MAINTENANCE OF CLOUD SERVICES FOR UNINTERRUPTED OPERATION OF INDIAN OIL in GURGAON, HARYANA

The eligibility requirements include being a registered entity in India with verified credentials. Bidders must have prior experience in maintaining cloud-based infrastructures and supporting applications, particularly those relevant to the petroleum and natural gas sectors. Additionally, vendors must possess a thorough understanding of security standards applicable to digital services.

All bidders must provide a range of certificates that include their company registration, industry certifications relevant to cloud services, and documentation proving prior experience in similar contracts. Proof of compliance with quality standards and regulatory requirements should also be included to strengthen the proposal.

To participate in the tender, vendors must register on the official procurement portal of Indian Oil Corporation Limited. This typically involves creating a user account and submitting any required information concerning organizational background, capability statements, and compliance certifications. Once registered, vendors can access ongoing tenders, including this one.

The technical specifications outlined in this tender require bidders to demonstrate expertise in maintaining cloud service platforms like AWS, Google Cloud, or Azure. A detailed understanding of chatbot functionality and operations, especially during peak periods, is essential. Vendors must also be prepared to implement stringent data security measures in accordance with national safety regulations.

Successful bidders will receive a detailed breakdown of the payment terms upon contract award. Typically, payment is structured based on milestones achieved during the maintenance period, with provisions for penalties associated with service downtime or non-compliance with SLA expectations. Vendors should prepare a comprehensive financial proposal that aligns with these terms for submission.