GEM

Indian Army IT Procurement: Windows 11 Pro 25H2, MS Office Pro 2024, Stellar Phoenix Recovery Tender 2025

Bid Publish Date

10-Dec-2025, 9:05 am

Bid End Date

20-Dec-2025, 10:00 am

Location

DIMAPUR , NAGALAND

Progress

Issue10-Dec-2025, 9:05 am
AwardPending
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Quantity

18

Category

window 11 pro (25h2)

Bid Type

Two Packet Bid

Categories 2

PRECIOUS METAL SCRAP WINDOW

Tender Overview

The Indian Army, Department Of Military Affairs, seeks procurement of software products including Windows 11 Pro (25H2), MS Office Pro 2024, and Stellar Phoenix Recovery. The scope covers Supply, Installation, Testing, Commissioning, Training of operators, and providing statutory clearances if required. Although the BOQ shows zero items, the contract basis includes a 2-year warranty from final acceptance and on-site coverage via OEM-authorized service points. Delivery terms use an option clause allowing quantity variations up to ±25%, with delivery timelines calculated from the original delivery period and minimum 30 days. The award will consider pre-dispatch and post-receipt inspection through nominated agencies, with samples required one day prior to technical bid opening. This tender emphasizes a robust after-sales service network in INDIA.

Technical Specifications & Requirements

  • Product categories: Windows 11 Pro (25H2), MS Office Pro 2024, Stellar Phoenix Recovery software
  • Warranty: 2 years from final acceptance or completion of installation, with OEM warranty certificates provided at delivery
  • Delivery & installation scope: Supply, Installation, Testing, Commissioning, and Operator Training; statutory clearances if applicable
  • Support: Established service centers and troubleshooting/maintenance network in INDIA; detailed center locations to be uploaded with bid
  • Inspection: Pre-dispatch (if ATC permits) and Post-Receipt Inspection at consignee site; sample submission required one day before technical bid opening
  • Option clause: Quantity may increase/decrease by up to 25% during contract; extended delivery periods follow the provided formula
  • Payment & compliance: OEM certificates must accompany delivery; eligibility aligned to standard procurement practices and statutory requirements

Terms, Conditions & Eligibility

  • EMD: Not specified in available data; bidders should verify current bid documentation
  • Delivery timeline: Original delivery period governs; additional time formula applies with minimum 30 days
  • Warranty: 2 years; OEM warranty certificates due at delivery; on-site service availability across INDIA
  • Inspection: NAB-referenced agencies; pre/post inspection as per ATC; samples due one day prior to technical bid opening
  • Documentation: Submit OEM authorizations, installation/training plan, service center details, and compliance certificates
  • Scope: Include installation, testing, commissioning, and operator training within bid scope
  • Vendor requirements: Demonstrated capability for software deployment across Indian defense contexts; timely after-sales support

Key Specifications

  • Product names: Windows 11 Pro (25H2); MS Office Pro 2024; Stellar Phoenix Recovery

  • Scope: Supply, Installation, Testing, Commissioning, Training of operators, statutory clearances

  • Warranty: 2 years from final acceptance or installation completion

  • Inspection: Pre-dispatch and post-receipt inspections; sample submission one day prior to technical bid opening

  • Delivery: Option clause allows ±25% quantity variation; minimum 30 days for additional time

Terms & Conditions

  • Option clause enables ±25% quantity change during contract and currency; delivery time adjusts accordingly

  • 2-year OEM warranty with certificates due at delivery; local service centers must be established in INDIA

  • Pre-dispatch or post-receipt inspection by nominated agency; samples required before technical bid opening

Important Clauses

Payment Terms

No explicit payment terms provided; bidders should verify in ATC and bid documents; ensure OEM certificates accompany delivery

Delivery Schedule

Delivery period starts from last date of original delivery order; extended delivery under option clause follows the formula with minimum 30 days

Penalties/Liquidated Damages

Penalty provisions not explicitly listed; bidders should reference standard government procurement LD terms inATC

Bidder Eligibility

  • Experience in deploying software suites (Windows OS, Office productivity tools) for defense or government agencies

  • Demonstrated OEM授权 or authorized reseller status for Windows 11 Pro, MS Office Pro 2024, Stellar Phoenix Recovery

  • Ability to provide 2-year OEM warranty support with established service centers within INDIA

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for software deployment projects

4

Financial statements or solvency certificate

5

EMD payment receipt or exemption document (as applicable)

6

Technical bid document describing deployment plan

7

OEM authorization/authorization letters for Windows 11 Pro, MS Office Pro 2024, Stellar Phoenix Recovery

8

Post-installation support plan and service center details

9

Warranty certificates from OEM with product serials

Frequently Asked Questions

Key insights about NAGALAND tender market

How to bid for software procured by Indian Army in 2025 tender

Bidders must submit GST, PAN, and OEM authorizations along with technical bid. Provide deployment plan for Windows 11 Pro (25H2), MS Office Pro 2024, and Stellar Phoenix Recovery, plus OEM warranty certificates. Ensure service centers across INDIA and post-installation training details are included.

What documents are required for Indian Army software tender submission

Required documents include GST registration, PAN card, financial statements, experience certificates, prior deployment proofs, OEM authorizations for all three products, EMD submission proof (if applicable), and a technical bid describing installation, testing, and training processes.

What are the technical specifications for Windows 11 Pro 25H2 in this bid

Bid requires Windows 11 Pro (25H2) license with genuine product keys, compatibility with existing hardware, and installation support. Include OEM warranty and source from authorized distributors; ensure IS/IEC compliance where applicable and post-install troubleshooting capability.

When is the delivery deadline and how are extensions calculated

Delivery begins from the last date of the original delivery order. If quantity increases, extra time equals (Additional quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days; extensions may continue up to the original delivery period.

What is the required warranty and after-sales support for this tender

A 2-year warranty from final acceptance or after installation is complete. OEM warranty certificates must be provided at delivery, and service centers must be established in INDIA for timely maintenance and troubleshooting.

What is the scope of supply and who handles installation training

Scope includes supply, installation, testing, commissioning, and operator training. Training of operators, compliance with statutory clearances if required, and post-deployment support are included in the bid. Sample approvals and post-delivery inspections are part of acceptance.

What inspection regime applies to this Indian Army software tender

Pre-dispatch inspection at seller premises or post-receipt inspection at consignee site may apply. A sample must be submitted one day before technical bid opening; bulk supply will follow after approved sample acceptance by Nominated Inspection Agency.

What are the OEM authorization requirements for bidders

Bidders must provide OEM authorization letters for Windows 11 Pro (25H2), MS Office Pro 2024, and Stellar Phoenix Recovery, plus documentation confirming authorized service centers in INDIA and ability to deliver ongoing maintenance and support.

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