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Social Welfare Department Karnataka Social Media Agency Tender 2026 Bengaluru – ISM/Engagement, Training & Capacity Building, 20 Million

Bid Publish Date

09-Jan-2026, 3:10 pm

Bid End Date

19-Jan-2026, 5:00 pm

EMD

₹2,00,000

Value

₹2,00,00,000

Location

BANGALORE , KARNATAKA

Progress

Issue09-Jan-2026, 3:10 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Specific brand/OEM requirements: Not specified
  • • Technical certifications/standards: GST Karnataka, Shops & Establishment Bengaluru, MSME/Udyam Bengaluru
  • • Special clauses: 25% up/down contract quantity/duration flexibility; physical survey prior to bid
  • • Important eligibility: Private Limited, Bengaluru address, annual turnover ≥ ₹1.7 Crore, credential for similar work ≥ 80% of bid value
  • • Warranty/AMC: Not specified
  • • Penalty/Performance bonds: Not specified
  • • Delivery/installation: Social media management across multiple platforms in Bengaluru
  • • Unique conditions: Escalation matrix and toll-free support required

Tender Overview

The opportunity is issued by the Karnataka Social Welfare Department for a private limited company to act as a Social Media Agency. Scope includes training and capacity building of internal staff and management across Facebook, Twitter, Instagram, WhatsApp, YouTube in the Bengaluru, Karnataka region. The project is valued at ₹20,000,000 with an EMD of ₹200,000. A physical survey is required before bid submission. The bid allows up to 25% quantity/duration flexibility at contract issuance and supports a dedicated escalation/contact mechanism for service support. This tender targets firms with demonstrated local presence and compliance in Karnataka, including GST and establishment certifications.

Technical Specifications & Requirements

  • Service scope: Social media agency services including training and capacity building for internal staff; multi-channel social media management.
  • Geographic focus: Bengaluru, Karnataka.
  • Eligibility indicators: Private Limited Company; GST Registration (Karnataka); Shops & Establishment (Bengaluru); MSME/Udyam (Bengaluru); ROC-incorporated Bengaluru address.
  • Financial thresholds: Estimated contract value ₹20,000,000; Minimum annual turnover ₹1.7 Crore.
  • Compliance & credentialing: Credential of similar work value at least 80% of bid value; not blacklisted; self-declaration with contact details.
  • ATC/ATC documents: GST, Shops & Establishment, MSME/Udyam, company incorporation, and pre-bid credential checks.
  • Delivery & support: Escalation matrix and toll-free service line required; physical survey prior to bid.

Terms, Conditions & Eligibility

  • EMD: ₹200,000.
  • Contract modification window: Quantity/duration may change up to 25% pre-issuance and post-issuance.
  • Payment/support: Dedicated support contact and escalation matrix to be provided by bidder.
  • Bidder criteria: Only Private Limited companies; address in Bengaluru; annual turnover ≥ ₹1.7 Crore; documentation for prior similar work (80% of bid value).
  • Compliance: Not blacklisted; provide self-declaration with full contact details; physical survey required before bid submission.
  • Documentation: All listed Karnataka-based registrations and incorporation documents; OEM or partner authorizations if applicable.

Key Specifications

  • Social media agency services for training and capacity building

  • Channel coverage: Facebook, Twitter, Instagram, WhatsApp, YouTube

  • Estimated value: ₹20,000,000; EMD: ₹200,000

  • Minimum annual turnover: ₹1.7 Crore

  • Pre-bid physical survey required

  • Local Karnataka registrations and Bengaluru-based address

Terms & Conditions

  • EMD of ₹200,000 required and bid must be from a Private Limited company

  • Contract quantity/duration may change up to 25% at issue and post-issuance

  • Pre-bid physical survey, escalation matrix and toll-free service support

  • Local registrations: GST Karnataka, Shops & Establishment Bengaluru, MSME/Udyam Bengaluru

  • Credential requirement: similar work value ≥ 80% of bid value

Important Clauses

Payment Terms

Not specified; payment terms to be specified in final contract; ensure adherence to Karnataka government procurement norms

Delivery Schedule

Delivery scope spans multi-channel social media management with training modules; delivery milestones not detailed in data

Penalties/Liquidated Damages

Not specified in data; likely governed by standard government procurement LD terms in final ATC

Bidder Eligibility

  • Private Limited Company with Bengaluru address

  • Minimum annual turnover ₹1.7 Crore

  • GST Registration (Karnataka) and Shops & Establishment (Bengaluru)

  • Credential for similar work value ≥ 80% of bid value

  • Not blacklisted; self-declaration with contact details

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Required Documents

1

GST Registration Certificate (State: Karnataka)

2

Shops & Establishment Certificate (Bengaluru)

3

MSME / Udyam Registration (Bengaluru address)

4

Company Incorporation Certificate (ROC, Bengaluru address)

5

Credential of similar work value ≥ 80% of bid value

6

Statement of non-blacklisting on company letterhead

7

Self-Declaration with Name, Address, Mobile contact

8

Bidder must be Private Limited Company

Frequently Asked Questions

Key insights about KARNATAKA tender market

How to bid for social media agency tender in Bengaluru Karnataka?

Bidders must be Private Limited with Bengaluru address and provide GST Karnataka, Shops & Establishment, MSME/Udyam registrations, and ROC incorporation proof. Submit credential for similar work ≥ 80% of bid value, plus EMD of ₹200,000 and self-declaration with contact details. Physical survey is required before submission.

What documents are required for the Bengaluru social media tender?

Submit GST Karnataka, Shops & Establishment Bengaluru, MSME/Udyam Bengaluru, ROC incorporation for Bengaluru, private limited certificate, not-blacklisted letter, self-declaration, and credential evidence of similar work value at least 80% of bid value.

What is the estimated contract value and EMD for this tender?

The estimated contract value is ₹20,000,000. The Earnest Money Deposit (EMD) required is ₹200,000. Ensure payment through approved channels and maintain compliance with Karnataka procurement rules.

What eligibility criteria ensure participation in the Karnataka tender?

Eligibility requires a Private Limited company with Bengaluru address, minimum annual turnover of ₹1.7 Crore, and registrations GST Karnataka, Shops & Establishment Bengaluru, MSME/Udyam Bengaluru, plus credential evidence of similar work worth at least 80% of bid value.

What are the key delivery and support expectations for the bid?

Bidder must provide a dedicated escalation matrix and toll-free service support. A physical survey is required before bid submission. The contract allows up to 25% variation in quantity or duration at issue and post-issuance.

Which social media platforms are included in the scope?

Scope covers Facebook, Twitter, Instagram, WhatsApp, and YouTube. The bidder must deliver training and capacity-building for internal staff across these channels, with multi-channel management.

What is the role of the escalation matrix in this tender?

The bidder/ OEM must provide a formal Escalation Matrix with telephone contacts for service support, plus a dedicated toll-free number, ensuring prompt issue resolution during contract execution.

Are there any specific pre-bid requirements in Karnataka?

Yes. A physical survey is required before bid submission, and registrations (GST Karnataka, Shops & Establishment Bengaluru, MSME/Udyam Bengaluru) must be current and verifiable, with Bengaluru ROC address confirmed.

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