Modular Control Desk
Indian Army
JAMMU, JAMMU & KASHMIR
Posted:
16 January 2026
Closed:
19 January 2026
GEM
GEM
State Bank of India Information Kiosk Procurement Bhagalpur Bihar 2025 - IT Kiosk Scope, 80 mm Printer
Progress
Issue05-Jan-2026, 7:50 pm
Corrigendum06-Jan-2026
AwardPending
Quantity
2
Bid Type
Two Packet Bid
Tender Overview
State Bank Of India invites bids for an Information Kiosk including enclosure, mounting, processor, pre-loaded OS, display with touch, 80 mm thermal printer with auto cutter, and optional optical disk drive. The scope covers Supply, Installation, Testing and Commissioning of the goods at SBI locations in Bhagalpur, Bihar. The tender emphasizes an option clause up to ±25% quantity and delivery timing linked to original/delivered orders. It requires bidders to demonstrate turnover and post-sales support readiness, with an emphasis on OEM capability and India-based after-sales service presence.
Technical Specifications & Requirements
- Type Of Information Kiosk; Type Of Enclosure; Mounting configuration
- Processor Make and Processor Configuration (as part of system specs)
- Operating System pre-loaded on the unit
- Display Type and Touch Type with specified screen resolution (pixels)
- Thermal Printer: 80 mm paper width with Auto Cutter
- Optical Disk Drive installed (if specified in scope)
- On Site OEM Warranty (Year) for post-warranty support
- Additional generic items: BOQ shows no items; focus remains on SITC of kiosk platform
Terms, Conditions & Eligibility
- Option Clause allows ±25% quantity change during contract and extended delivery period
- Scope of Supply: Bid price must include Supply, Installation, Testing and Commissioning
- Turnover: Minimum average annual turnover over last 3 years as per bid document; audited balance sheets or CA certificate required
- OEM/Imported Products: If imported, OEM or Authorized Seller must have registered office in India for after-sales service
- Service & Support: Dedicated toll-free number required
- Certificates: All required certificates/docs must be uploaded; otherwise bid rejected
- Financial Standing: No liquidation or similar proceedings; provide undertaking
- GST: Bidder to determine GST; reimbursement as per actuals or applicable rates
Important Clauses
Payment Terms
Not specified in the excerpt; bidders must align with standard SBI terms and ensure SITC includes all costs.
Delivery Schedule
Option clause allows ±25% quantity variation; delivery timing based on last date of original order with potential extended duration as per formula.
Penalties/Liquidated Damages
Not explicitly provided; ensure compliance with ATC and corrigenda; standard SBI LD provisions may apply.
Bidder Eligibility
-
Minimum 3 years of relevant turnover in similar information kiosk projects
-
Audited financials or CA/Cost Accountant turnover certificate for last 3 years
-
OEM authorization for imported components and India-based after-sales support
Documents 4
GeM-Bidding-8738478.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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(Historical Results)
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Indian Army Stainless Steel Bain Marie Tender Kupwara Jammu & Kashmir 2026 Q3
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Closed:
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GEM
Tender Results
Loading results...
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Generic | Type Of Information Kiosk | Processor Based |
| Generic | Type Of Enclosure | Mild Steel, Stainless Steel |
| Generic | Mounting | Floor mount |
| Configuration | Processor Make | Intel |
| Configuration | Processor Configuration | Intel Core i5 |
| Configuration | Operating System (Pre-loaded) | Windows 10 Pro or Latest Version |
| Display | Display Type | Color LED touch Screen |
| Display | Touch Type | Capacitive |
| Display | Screen Resolution (pixels) | 1920 x 1080 |
| Options | Thermal Printer with 80 mm paper width and with Auto Cutter | Included, Not included |
| Miscellaneous | Optical Disk Drive | Internal, NA |
| Miscellaneous | On Site OEM Warranty (Year) | 3 |
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Historical Data
Required Documents
1
Experience Criteria
2
Past Performance
3
Bidder Turnover
4
Certificate (Requested in ATC)
5
OEM Authorization Certificate
6
OEM Annual Turnover
7
Additional Doc 1 (Requested in ATC)
8
Additional Doc 2 (Requested in ATC)
9
Additional Doc 3 (Requested in ATC)
10
Additional Doc 4 (Requested in ATC)
11
Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
12
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
1 Update
#1
06-Jan-2026 Update
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for SBI information kiosk procurement in Bhagalpur?
Bidders should prepare SITC pricing inclusive of supply, installation, testing and commissioning. Ensure turnover proof for last 3 fiscal years, provide CA or audited balance sheets, upload OEM authorization if required for imported components, and include a dedicated service toll-free number. Include GST details and proof of Indian after-sales support for OEMs.
What documents are required for the information kiosk tender in Bihar?
Submit GST registration, PAN, turnover certificates or audited financials, CA/Cost Accountant turnover certificate, OEM authorization (if imported), factory/service center details, and service/toll-free contact numbers. Include proof of non-liquidity status and any required certificates specified in the terms and conditions.
What are the key technical specs for SBI information kiosk in this tender?
Key specs include an Information Kiosk with enclosure and mounting, processor details from the vendor, pre-loaded operating system, display with touch interface and resolution, 80 mm thermal printer with auto cutter, optional optical disk drive, and an on-site OEM warranty period. All specs must align with the scope of supply.
What is the delivery timeline and option clause for SBI kiosk order?
Delivery is governed by the option clause allowing ±25% quantity changes. Delivery timelines are calculated from the last date of the original delivery order, with minimum 30 days extension if extended. The purchaser may extend delivery within the original contract period with this formula.
Which companies are eligible for OEM support for imported kiosks?
Imported kiosk components must have an OEM or Authorized Seller with a registered office in India to provide after-sales service. Submit the OEM authorization certificate, along with service contact details and proof of Indian presence, to ensure post-sales support during and after the warranty period.
What are the GST and financial requirements for SBI tender bidders?
Bidders must determine GST applicability themselves; SBI will reimburse as actuals or applicable rates, capped at quoted GST percentage. Provide GST compliance documents, and ensure financial standings show non-liquidation status with certified turnover documentation for the three preceding financial years.
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Documents 4
GeM-Bidding-8738478.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS