Employees Provident Fund Organisation Manpower Outsourcing Mumbai Maharashtra - Unskilled Admin, Minimum Wage, 50% Scope Clause 2026

Tender Overview

Organization: Employees Provident Fund Organisation (EPFO) – Mumbai, Maharashtra (400002). Product/Service: Manpower outsourcing services for unskilled personnel at minimum wage, covering admin roles. Estimated Value: Not disclosed; EMD: ₹85,000. Location: Mumbai, Maharashtra. Scope: Staffing for administrative support at EPFO office; no BOQ lines available. Key differentiator: 50% quantity/duration flex during contract issuance and execution; service provider must have a local office in the consignee state. Context: Buyer emphasizes compliance with integrity pact and continuous service support.

Technical Specifications & Requirements

• Scope of work: Manpower outsourcing for unskilled, minimum wage personnel in admin category.
• Delivery/ presence: Office of service provider must be located in the state of consignee; documentary evidence required.
• Support requirements: Dedicated / toll-free service contact, and a formal escalation matrix for service support.
• Financial/compliance: Bidder must not be undergoing liquidation or bankruptcy; upload undertaking to this effect. Ensure submission of required certificates as per ATC/ Corrigendum; integrity pact to be signed and uploaded.
• Salary payment: Service provider to pay contracted staff first, with claims to EPFO along with statutory documents (PF, ESIC) and bank statements.
• Contract flexibility: Option Clause allows up to 50% increase/decrease in quantity or duration; for lumpsum, scope/value may increase by up to 50% with consent.

Terms, Conditions & Eligibility

• EMD: ₹85,000 must be submitted; payment method not specified here.
• Eligibility: Bidders must be financially solvent (no liquidation); provide undertaking if applicable.
• Integrity Pact: Signed copy required per buyer policy.
• Service commitment: Dedicated toll-free number and escalation matrix must be provided by bidder/OEM.
• Payment terms: Salary payments to staff occur prior to reimbursement claims from the Buyer, with statutory documentation.
• Documentation: Submission of all certificates, technical compliance, and any ATC/Corrigendum attachments is mandatory; non-submission may lead to rejection.