Eastern Railway SUV Cab & Taxi Hiring Tender Bardhaman West Bengal 2026 – 3044 km x 720 hours, 24x7 Outstation

Tender Overview

Eastern Railway invites bids for monthly SUV cab & taxi hiring services in BARDHAMAN, WEST BENGAL. The contract covers 3044 km x 720 hours with outstation service available 24x7. Estimated contract value is ₹1,929,836 and the bidder must provide an EMD of ₹38,597. An office of the service provider must be located in the state of the consignee, with dedicated support and an escalation matrix. The tender allows a 25% increase/decrease in quantity or duration up to contract award and thereafter, within this limit.

• Location: Bardhaman, West Bengal 713101
• Category: Monthly Basis Cab & Taxi Hiring – SUV
• Start/End dates not specified, scope bound to road transport services
• EMD via traditional or fixed deposit receipt (FDR) accepted with conditions
• Unique clause: 24x7 outstation support and 25% scope adjustment
• BOQ: No items listed; emphasis on service delivery, not goods

Technical Specifications & Requirements

• Service scope includes monthly SUV cab & taxi hiring with a total travel distance of 3044 km and usage window of 720 hours; outstation availability: 24x7
• EMD amount: ₹38,597; alternative: FDR-based EMD with pledge in favor of FA AND CAO/ER/KOLKATA
• FDR for performance security: eligible to substitute PBG, deliver original FDR within 15 days of award; upload scanned FDR copy with bid
• Service provider must maintain a dedicated/offline or toll-free support line and provide an escalation matrix
• Bid terms allow a 25% variation in contract quantity/duration; acceptance by bidder is required
• No technical standards or IS/ISO specs specified; emphasis on availability, responsiveness, and service continuity

Terms, Conditions & Eligibility

• EMD: ₹38,597; can be submitted as FDR with bank endorsement; hard copy due within 5 days of bid end/open
• Office location: Service provider must have an office in the consignee state (West Bengal)
• Support: Dedicated/toll-free service number; escalation matrix required
• Past experience: Proof of past experience clause exists but specific years/turnover targets are not detailed
• Financial standing: Bidder must not be under liquidation or bankruptcy; undertaking to be uploaded
• Documentation: All certificates/documents sought in Bid document and ATC must be uploaded; non-submission risks rejection