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Empowerment Of Persons With Disabilities Department Uttar Pradesh Hearing Aid Tender Pratapgarh Behind-the-Ear Digital 2026

Bid Publish Date

19-Feb-2026, 5:10 pm

Bid End Date

02-Mar-2026, 6:00 pm

Progress

Issue19-Feb-2026, 5:10 pm
AwardPending
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Quantity

15

Bid Type

Two Packet Bid

Tender Overview

The Uttar Pradesh Empowerment Of Persons With Disabilities Department invites bids for BEHIND-THE-EAR DIGITAL HEARING AID devices, to be supplied, installed, tested, and commissioned at Pratapgarh (229403). The procurement focuses on a compact, CMS-programmable digital hearing aid with microphone, telecoil, and basic AGC features, meeting IS 16127 packing norms. Key differentiators include optional comprehensive warranty via bidding and IS 16127-compliant packing. The scope targets end-user rehabilitation devices for persons with disabilities, requiring OEM alignment and conformity to specified electronic standards.

Technical Specifications & Requirements

  • Product: Behind-the-Ear digital hearing aid with device programming, microphone, telecoil, and user-adjustable tone.
  • Standards: Packing and marking per IS 16127 (Latest); conformity to applicable standards for medical-aid electronics.
  • Performance specs (where stated): Maximum OSPL 90; HF Average OSPL 90; HF Average Full-on Gain at 50/60 dB input; Minimum number of channels/bands; Frequency range; THD at 500/800/1600 Hz in RTG position; Equivalent input noise level; Induction coil/telecoil sensitivity at 10 mA/m.
  • Electrical: Battery type, number of batteries provided, and general battery specifications.
  • Accessories: Number of ear inserts per hearing aid; warranty options including potential comprehensive warranty available via bidding; IS 16127 packing and marking compliance.
  • Delivery scope: Supply, Installation, Testing and Commissioning; option to extend warranty via bid terms.
  • Experience/Capability: OEM involvement required with turnover criteria and bidder qualification per bid document.

Terms, Conditions & Eligibility

  • EMD: Amount not specified in data; bidders should review bid document for exact figures.
  • Turnover: Minimum average annual turnover over the last 3 years to be demonstrated for bidder and OEM; must be documented via audited balance sheets or CA/Cost Accountant certificate.
  • Delivery: Delivery period tied to original delivery order with option clause allowing up to 25% quantity variation and extension rules.
  • Payment: Bid terms include scope of supply that covers installation, testing, commissioning; payment terms to be as per bid document.
  • Documents: GST registration, PAN card, experience certificates, financial statements, OEM authorizations, technical compliance certificates, and EMD documentation as required by ATC/Corrigendum.
  • Penalties/Warranty: Warranty options may supersede catalogue warranty; penalties or LD terms to be specified in contract.
  • Compliance: Bidders must upload all certificates and documents sought in the Bid Document and ATC.
  • OEM criteria: Bidders may need OEM turnover criteria compliance if a bunch bid applies; OEM with highest bid value must meet turnover criteria if applicable.

Key Specifications

  • Behind-the-Ear digital hearing aid with device programming and microphone

  • HF Average OSPL 90 and HF OSPL 90, with Full-on Gain at 50/60 dB input

  • Minimum number of channels/bands and specified frequency range

  • THD at 500/800/1600 Hz in RTG position

  • Equivalent Input Noise Level and Telecoil sensitivity at 10 mA/m

  • Low Battery indicator and battery type/quantity

  • Packing and marking per IS 16127 (Latest) and optional comprehensive warranty via bidding

Terms & Conditions

  • Section 1: EMD amount and submission method per bid documents

  • Section 2: Bidder turnover criteria (3-year average) for bidder and OEM

  • Section 3: Deployment, installation, testing, commissioning scope and option clause

Important Clauses

Payment Terms

Payment terms to be as specified in the bid document; scope includes supply, installation, testing and commissioning with potential advance and milestone payments per contract.

Delivery Schedule

Delivery may be adjusted under option clause up to 25% additional quantity; delivery timeframes governed by last delivery order date with minimum 30 days for additional time.

Penalties/Liquidated Damages

Penalties/LD terms will be described in the contract; potential LD for delayed delivery or non-conformance to IS 16127 packing or performance metrics.

Bidder Eligibility

  • Minimum average annual turnover over the last 3 years as per bid document (bidder and OEM)

  • Proof of experience in supply/installation of digital hearing aids or related medical-aid devices

  • OEM authorization and compliance certificates for offered hearing aid model

Documents 4

GeM-Bidding-9014178.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
GENERAL FEATURES Product Name Behind the Ear Hearing Aid (Digital)
GENERAL FEATURES Device Programming Programmable Through Software
GENERAL FEATURES Microphone Omni-Directional
STANDARD Conformity to Standards IS 16127 (Latest)
PRODUCT SPECIFICATION Maximum OSPL 90 105 to 135 dB SPL
PRODUCT SPECIFICATION HF Average OSPL 90 100 to 135 dB SPL
PRODUCT SPECIFICATION HF Average Full on Gain (at 50/60 dB input) 40 dB (Min)
PRODUCT SPECIFICATION Minimum Number of Channels/Bands 16
PRODUCT SPECIFICATION Frequency Range Atleast 200 to 4500 Hz for 105 to 115dB output and 200 to 4000 Hz for 115 to 135 db
PRODUCT SPECIFICATION Total Harmonic Distortion at 500, 800 and 1600 Hz at RTG Position ≤ 7 %
PRODUCT SPECIFICATION Equivalent Input Noise Level ≤ 30 dB SPL
PRODUCT SPECIFICATION Induction Coil/Telecoil with Sensitivity (at 10mA/m) 75 dB (Min)
PRODUCT SPECIFICATION Low Battery indicator Yes
CONTROLS PROVIDED ON EACH HEARING AID Minimum Number of Program for Different Listening Conditions 4
CONTROLS PROVIDED ON EACH HEARING AID AGC/Compression Yes
CONTROLS PROVIDED ON EACH HEARING AID Provision of Adjusting Tone Through Programming
ELECTRICAL REQUIREMENTS Battery 1.3V
ELECTRICAL REQUIREMENTS Battery Type Zinc Air Battery
ELECTRICAL REQUIREMENTS Number of Batteries Provided 1, 2
ACCESSORIES Number of Ear Insert Provided with Each Hearing Aid Two Different sizes of ear Insert, Three Different sizes of ear Insert
PACKING AND MARKING Packing and Marking As per IS 16127 (Latest) Yes
WARRANTY Warranty in years (Option of comprehensive warranty is available through bidding only, which if opted will supersede normal warranty in the catalogue) 2 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar supply

4

Audited financial statements for last 3 years (or CA/Cost Accountant certificate indicating turnover)

5

EMD/Security deposit submission proof

6

Technical bid documents and compliance certificates

7

OEM authorization letters (if bidding as an OEM/authorized dealer)

8

Packing and marking compliance documents (IS 16127)

9

Any other certificates requested in Terms and Conditions / ATC

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for hearing aid tender in Pratapgarh UP 2026?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD along with technical compliance documents. Ensure OEM authorization if bidding as a channel partner and confirm IS 16127 packing compliance. The contract covers supply, installation, testing, and commissioning with optional comprehensive warranty via bid.

What documents are required for UP disability hearing aid procurement?

Required documents include GST registration, PAN, last 3 years audited balance sheets or CA certificate showing turnover, experience certificates for similar projects, OEM authorization, technical bid, EMD proof, and packing/marking compliance per IS 16127. Ensure ATC/Corrigendum-specific documents if issued.

What technical specifications govern the BE digital hearing aid?

Specifications include device programming, microphone, telecoil sensitivity at 10 mA/m, Maximum OSPL 90 values, HF OSPL 90, HF Full-on Gain at 50/60 dB input, minimum channels/bands, frequency range, THD at 500/800/1600 Hz, and low battery indicator. Packing must follow IS 16127 latest edition.

When is delivery expected after order in the UP tender?

Delivery timelines tie to the last date of the original delivery order; up to 25% quantity variation permissible, with minimum 30 days added if extended. Original delivery period governs any extension, and further extension can be considered per option clause.

What is the OEM turnover criteria for hearing aid procurement?

OEM turnover must meet the minimum average annual turnover over the last 3 years ending 31 March of the previous financial year, demonstrated through audited balance sheets or CA/Cost Accountant certificates. In case of recent incorporation, completed years turnover is considered.

What is required for IS 16127 packing and marking compliance?

Bidders must provide packing and marking documentation per IS 16127 (Latest). This includes labeling, packaging integrity, and marking standards; ensure all protective packaging and labeling meet IS guidelines before dispatch.

What warranty options exist for the hearing aids?

A comprehensive warranty option is available through bidding; if selected, this supersedes the catalogue warranty. The contract may specify AMC terms, duration, and coverage levels for ongoing support and service.

What constitutes eligible experience for the bidding organization?

Eligibility requires demonstrated experience in supplying or installing digital hearing aids or related medical devices, with corresponding project references and certificates. Turnover and OEM capability must be verifiable through submitted financials and authorization letters.

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