Indian Army Behind the Ear Hearing Aid Digital Tender Ahmedabad Gujarat 2026 ISO 9001 BIS

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for Behind the Ear (BTE) Digital Hearing Aids in Ahmedabad, Gujarat. The procurement involves general features like device programming, microphone, minimum channels, induction coil, and adjustable tone, with a 3-year warranty option via bidding. Delivery and installation are expected at the DGLP Receiving Cell, Shahibaug, Ahmedabad, Gujarat. The contract allows a 50% quantity variation during and after award, at contracted rates, with delivery timelines adjusted accordingly. Emphasized compliance includes OEM warranties, installation support, and service network in India. This tender emphasizes ISO 9001 certification, BIS licensing, and material-test certificate requirements, indicating a focus on certified, test-verified hearing aid assemblies.

• Organization: Indian Army, Department Of Military Affairs
• Location: AHMEDABAD, GUJARAT
• Product Category: Behind the Ear Hearing Aid (Digital) (Q2)
• Delivery Address: DGLP Receiving Cell, MH Ahmedabad, Shahibaug
• Delivery Scope: Installation & commissioning if covered, with ongoing service support
• Key Differentiator: Mandatory ISO 9001 and BIS compliance; 3-year OEM warranty; unit-level service centers in India
• Unique Clause: Option to increase/decrease quantity up to 50%; extended delivery period rules apply

Technical Specifications & Requirements

• Product Type: Behind the Ear (BTE) Digital Hearing Aids (general features: device programming, microphone, induction coil/telecoil with specified sensitivity at 10 mA/m; minimum channels/bands; program counts for various listening conditions; AGC/compression; adjustable tone)
• Warranty: 3-year warranty from final acceptance or completion of installation/commissioning (if in scope); OEM warranty certificates required at delivery
• Standards/Certifications: ISO 9001 certification for bidder or OEM; BIS license; type test and other prescribed product certificates; Material Test Certificate to accompany supply
• Acceptance Criteria: Buyer’s lab test results; material test certificates; installation and commissioning if applicable
• Delivery/Installation: At the consignee location in Ahmedabad; readiness for troubleshooting and after-sales service by a nationwide service network
• Documentation: OEM authorizations and all relevant certificates uploaded with bid; ensure compliance with product specifications

Terms, Conditions & Eligibility

• EMD/Financials: Not disclosed in data; ensure bid includes any required security deposit per ATC
• Delivery Terms: Delivery period as per option clause; extension rules specify 30-day minimums; consequences of delays to be governed by contract terms
• Documents: ISO 9001 certificate; BIS license; type-test certificates; material test certificate;OEM authorizations; service center details near consignee
• Warranty & After-Sales: 3-year warranty; prompt rectification of breakdowns; service centers established in India; include service/support details with bid
• Eligibility: Bidder or OEM must be ISO 9001 certified; provide required certificates; ensure presence of installation/commissioning capability if scope includes it
• Clause Compliance: Non-submission of required certificates may lead to bid rejection; ATC terms govern amendments or corrigenda
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