Eastern Railway Facility Management Services Tender Lump Sum Guard Transport and Handling 2026 Rajasthan or East Zone Year

Tender Overview

Eastern Railway invites a lump-sum facility management services tender for the carrying of guards line box by trolley manually from box godown to SLR MT of mail express passenger and goods train, unloading and serial storage across platforms. The project has an estimated value of ₹2,599,530 with an EMD of ₹52,000. The procurement focuses on on-site transport, handling, and platform-wise storage operations, requiring a reliable service provider capable of coordinating with railway logistics and platform staff. A notable differentiator is the contract’s option clause permitting up to 25% change in quantity or duration at contract issuance or delivery, enabling adaptive resource planning. The buyer also mandates a local presence by requiring an office in the state of the consignee and robust service support arrangements. The tender emphasizes compliance with GCC/ATC terms and adherence to GeM conditions, with FDR/Fixed Deposit receipts accepted as EMD and/or performance security instruments, subject to end-user endorsement and timely submission of originals.

Technical Specifications & Requirements

• Product/Service: Lump-sum facility management for manual trolley transport, loading/unloading, and serial storage on railway platforms.
• Scope: Guarded handling of line box from box godown to SLR MT; unloading and orderly stacking on multiple platforms.
• EMD/Financials: EMD ₹52,000; estimated contract value ₹2,599,530.
• Delivery/Execution: On-site performance with local office in consignee state; dedicated/toll-free service support; escalation matrix provided.
• EMD/IGP Options: EMD may be submitted as FDR; successful bidder may offer FDR-based PBG; original documents to be delivered within defined days.
• Standards/ATC: GCC/ATC terms apply in addition to GeM terms; ensure compliance with applicable procurement norms.
• Experience/Capability: Demonstrated ability to manage platform-based loading/unloading operations and coordination with railway staff and guards.

Terms, Conditions & Eligibility

• Quantity/Duration Flexibility: Up to 25% increase/decrease in contract quantity or duration at issue; further adjustments allowed post-award within 25%.
• Office Requirement: An on-ground office in the state of the consignee; documentary evidence required.
• Service Support: Dedicated toll-free service number and an escalation matrix for service support.
• EMD & PBG: EMD can be ₹52,000 or equivalent Fixed Deposit Receipt (FDR); FDR to be pledged in the name of FA and CAO/ER/KKK; delivery of hard copy within days of bid end/open.
• Performance Security: FDR accepted as part of PBG; original FDR to be delivered within the stipulated timeframe.
• GCC ATC: Additional bid conditions as per GeM GCC and ATC clauses; compliance required for award.