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Guwahati Municipal Corporation Facility Management & Security Services Tender Guwahati Assam 2026

Bid Publish Date

18-Feb-2026, 7:06 pm

Bid End Date

28-Feb-2026, 8:00 pm

Location

Progress

Issue18-Feb-2026, 7:06 pm
Corrigendum21-Feb-2026
AwardPending
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Quantity

4

Bid Type

Two Packet Bid

Key Highlights

  • Local service presence required: Assam-based office for service delivery
  • Staffing grid defined: 20 Security Guards, 1 Security Supervisor, 10 Housekeeping/Sweeper, 1 Housekeeping Supervisor per day
  • Consumables included in contract cost; no separate supply charges
  • Dedicated toll-free service line and a formal escalation matrix
  • Past project experience accepted via multiple document formats (contracts, invoices, client certifications)
  • OEM authorization required when using authorized distributors or service providers
  • ATC-driven terms with mandatory certificates and compliance documentation
  • Procurement category: Lump-sum Facility Management covering security and housekeeping

Categories 6

Tender Overview

Guwahati Municipal Corporation invites bids for Facility Management Services including Security Services and Housekeeping with consumables included in the contract cost, on a lump-sum basis. The BOQ specifies daily staffing: 20 Security Guards, 1 Security Supervisor, 10 Housekeeping/Sweeper, and 1 Housekeeping Supervisor. An office must operate within the state, with OEM/Service Provider presence and dedicated support. This procurement targets a comprehensive on-site management solution for GMC (New Building) under the Guwahati Development Department, Assam. The arrangement requires clear escalation channels, past-project experience proof, and manufacturer authorization where applicable. The contract scope emphasizes service availability, dedicated helplines, and compliance with bid terms to ensure uninterrupted facility operations. Unique elements include local service presence, inclusive consumables, and mandatory documentation as part of ATC clauses.

Technical Specifications & Requirements

  • Service category: Lump-sum Facility Management including Security Services and Housekeeping with consumables supplied by the vendor.
  • Staffing quantities: 20 Guards per day, 1 Supervisor per day, 10 Housekeeping & Sweeper per day, 1 Housekeeping Supervisor per day.
  • Delivery/availability expectations: On-site service presence at GMC New Building; office location within Assam state.
  • Support & escalation: Dedicated/toll-free service number; formal escalation matrix required.
  • Past experience proof: Contract copies, execution certificates or equivalent documents acceptable as evidence.
  • Certificates & MA: OEM authorization if using distributors; bid-compliant certificates mandatory.
  • Environment & compliance: All terms to be read with ATC; non-submission can lead to rejection.

Terms, Conditions & Eligibility

  • Office presence: Service provider office must be located in Assam; documentary evidence required.
  • Dedicated support: Toll-free service number and escalation matrix must be provided.
  • Past experience proofs: Acceptable formats include contract copies with invoices or client execution certificates.
  • Financial standing: Bidder must not be under liquidation or bankruptcy; an undertaking is required.
  • OEM authorization: Where applicable, submit Manufacturer Authorization details.
  • Certificates: Upload requisite certificates/documents as per bid; ATC/corrigendum if any applies.
  • EMD & financials: Standard bid prerequisites including EMD submission and financial statements as per Terms.
  • Delivery & penalties: Delivery timelines and LD/penalty terms to be as per ATC; exact figures in tender documents.

Key Specifications

    • Service: Lump-sum Facility Management including Security Services and Housekeeping with consumables included
    • Staffing: 20 Guards/day, 1 Supervisor/day, 10 Housekeeping/Sweeper/day, 1 Housekeeping Supervisor/day
    • Location: Guwahati, Assam (Guwahati Municipal Corporation — New Building)
    • Support: Dedicated toll-free contact; defined escalation matrix
    • Documentation: Past experience proofs; OEM authorization when required
    • Compliance: Bid terms per ATC; certificates to be uploaded

Terms & Conditions

  • EMD details and payment terms to be confirmed in bid documents; bidder to provide proof per ATC

  • Office presence in Assam required; documentary evidence to be submitted

  • Past experience proof acceptable via contracts, invoices, execution certificates

Important Clauses

Payment Terms

Payment terms to be detailed in ATC; bids must include lump-sum price inclusive of consumables

Delivery Schedule

On-site service coverage at GMC New Building with defined deployment calendar per contract

Penalties/Liquidated Damages

LD terms to be specified in ATC based on delivery and performance benchmarks

Bidder Eligibility

  • Assam-based service provider with a physical office

  • Experience in facility management including security and housekeeping

  • Non-liquidation and financially sound with required undertakings

Documents 6

GeM-Bidding-9008495.pdf

Main Document

BOQ Document

BOQ

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates or execution certificates from clients

4

Financial statements / solvency proof

5

EMD submission proof (as per terms)

6

Technical bid compliance documents

7

OEM authorization / Manufacturer Authorization (where applicable)

8

Service support details (dedicated/ toll-free numbers, escalation matrix)

Corrigendum Updates

1 Update
#1

Update

21-Feb-2026

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for the Guwahati GMC facility management tender in Assam 2026?

Bidders must submit a lump-sum proposal covering security and housekeeping with consumables included. Provide Assam-based office evidence, dedicated service numbers, escalation matrix, and past project proofs (contracts/invoices). Include OEM authorization if applicable and all certificates per ATC. Ensure EMD submission and financial statements as required.

What documents are required for GMC security and housekeeping tender in Guwahati?

Required documents include GST registration, PAN, experience certificates or client execution certificates, financial statements, EMD proof, technical bid documents, OEM authorization, and service-support details (toll-free number and escalation matrix). All items must align with Buyer ATC terms.

What are the staffing requirements for GMC Guwahati security services?

The BOQ specifies 20 Security Guards per day, 1 Security Supervisor per day, 10 Housekeeping/Sweeper per day, and 1 Housekeeping Supervisor per day. Vendors must ensure on-site deployment and compliant supervision for all shifts as per contract.

What are the payment terms and EMD for this Guwahati tender?

Payment terms are detailed in the ATC and will be coupled with lump-sum pricing. An EMD submission proof is required in the bid; exact amount and mode (online/DD) will be specified in tender documents. Ensure EMD is compatible with GMC’s procurement guidelines.

What qualifications are needed to participate in the Assam GMC bid?

Participants must have an active Assam office, demonstrate past facility management experience (security and housekeeping), non-liquidation status with an undertaking, and OEM authorization if acting through distributors. Certificates and service-support details must be provided per ATC.

What is the role of consumables in this lump-sum facility management contract?

Consumables are included in the contract cost, meaning no separate supply charges. Bidders must account for all consumables within the quoted lump-sum price and provide consumption planning aligned with on-site operations and staff requirements.

What is the escalation matrix requirement for GMC Guwahati tender?

Bidders must provide a formal escalation matrix with contact numbers for service support and a dedicated toll-free line. The matrix should cover steps from initial issue reporting to resolution timelines and responsible personnel for each escalation level.

How will past experience be validated for this procurement in Guwahati?

Validation accepts contract copies with invoices, execution certificates from clients, or equivalent documents (e.g., third-party release notes). Each document should demonstrate successful delivery of similar security and housekeeping services in comparable facilities.

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