Facility Management Services - LumpSum Based - Industrial; Security Services; Consumables to be pro
South Eastern Coalfields Limited
Progress
Quantity
4
Bid Type
Two Packet Bid
Guwahati Municipal Corporation invites bids for Facility Management Services including Security Services and Housekeeping with consumables included in the contract cost, on a lump-sum basis. The BOQ specifies daily staffing: 20 Security Guards, 1 Security Supervisor, 10 Housekeeping/Sweeper, and 1 Housekeeping Supervisor. An office must operate within the state, with OEM/Service Provider presence and dedicated support. This procurement targets a comprehensive on-site management solution for GMC (New Building) under the Guwahati Development Department, Assam. The arrangement requires clear escalation channels, past-project experience proof, and manufacturer authorization where applicable. The contract scope emphasizes service availability, dedicated helplines, and compliance with bid terms to ensure uninterrupted facility operations. Unique elements include local service presence, inclusive consumables, and mandatory documentation as part of ATC clauses.
EMD details and payment terms to be confirmed in bid documents; bidder to provide proof per ATC
Office presence in Assam required; documentary evidence to be submitted
Past experience proof acceptable via contracts, invoices, execution certificates
Payment terms to be detailed in ATC; bids must include lump-sum price inclusive of consumables
On-site service coverage at GMC New Building with defined deployment calendar per contract
LD terms to be specified in ATC based on delivery and performance benchmarks
Assam-based service provider with a physical office
Experience in facility management including security and housekeeping
Non-liquidation and financially sound with required undertakings
Main Document
BOQ
OTHER
SCOPE_OF_WORK
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
South Eastern Coalfields Limited
The Cotton Corporation Of India Limited
GUNTUR, ANDHRA PRADESH
Bharat Sanchar Nigam Limited Portal(bsnl)
Indian Council Of Agricultural Research (icar)
Bharat Sanchar Nigam Limited Portal(bsnl)
GANJAM, ODISHA
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates or execution certificates from clients
Financial statements / solvency proof
EMD submission proof (as per terms)
Technical bid compliance documents
OEM authorization / Manufacturer Authorization (where applicable)
Service support details (dedicated/ toll-free numbers, escalation matrix)
Key insights about ASSAM tender market
Bidders must submit a lump-sum proposal covering security and housekeeping with consumables included. Provide Assam-based office evidence, dedicated service numbers, escalation matrix, and past project proofs (contracts/invoices). Include OEM authorization if applicable and all certificates per ATC. Ensure EMD submission and financial statements as required.
Required documents include GST registration, PAN, experience certificates or client execution certificates, financial statements, EMD proof, technical bid documents, OEM authorization, and service-support details (toll-free number and escalation matrix). All items must align with Buyer ATC terms.
The BOQ specifies 20 Security Guards per day, 1 Security Supervisor per day, 10 Housekeeping/Sweeper per day, and 1 Housekeeping Supervisor per day. Vendors must ensure on-site deployment and compliant supervision for all shifts as per contract.
Payment terms are detailed in the ATC and will be coupled with lump-sum pricing. An EMD submission proof is required in the bid; exact amount and mode (online/DD) will be specified in tender documents. Ensure EMD is compatible with GMC’s procurement guidelines.
Participants must have an active Assam office, demonstrate past facility management experience (security and housekeeping), non-liquidation status with an undertaking, and OEM authorization if acting through distributors. Certificates and service-support details must be provided per ATC.
Consumables are included in the contract cost, meaning no separate supply charges. Bidders must account for all consumables within the quoted lump-sum price and provide consumption planning aligned with on-site operations and staff requirements.
Bidders must provide a formal escalation matrix with contact numbers for service support and a dedicated toll-free line. The matrix should cover steps from initial issue reporting to resolution timelines and responsible personnel for each escalation level.
Validation accepts contract copies with invoices, execution certificates from clients, or equivalent documents (e.g., third-party release notes). Each document should demonstrate successful delivery of similar security and housekeeping services in comparable facilities.
N/a
📍 MALAPPURAM, KERALA
N/a
📍 AGRA, UTTAR PRADESH
N/a
📍 AGRA, UTTAR PRADESH
Navodaya Vidyalaya Samiti
📍 GAJAPATI, ODISHA
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Main Document
BOQ
OTHER
SCOPE_OF_WORK
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS