Indian Air Force TV Repair & Overhauling Service Tender LG MICROMAX 2026

Bidders must prove an in-state service presence, supply an escalation matrix, and provide a toll-free support number. Ensure the TV repair capability covers LG and MICROMAX models with at least 1 year residual OEM life remaining. Submit required documents (GST, PAN, experience) and confirm non-obsolescence of parts.

Submit proof of consignee-state office, escalation matrix, toll-free support details, GST and PAN certificates, company registration, financial statements, OEM authorizations (if applicable), and relevant TV repair experience certificates. Ensure non-obsolete parts and OEM-compatible service capabilities are demonstrated.

The scope covers repair and overhauling services for televisions of LG and MICROMAX brands. Bidders must ensure parts are not end-of-life within one year and provide OEM-supported service capabilities, including local in-state service coverage.

Estimated value is ₹93,450.00. There is emphasis on non-obsolescence and local service presence; the data does not specify EMD, delivery timelines, or payment terms—these will be clarified at bid submission and must align with IAF procurement norms.

Provide documentary evidence of a registered service office in the consignee state, including address proof and contact details. The tender requires the presence to ensure prompt on-site support and adherence to escalation procedures.

Submit a detailed Escalation Matrix with contact numbers and a dedicated/toll-free service line. The matrix should cover levels of escalation, response times, and responsible service personnel to ensure rapid issue resolution on buyer premises.

Bidders must quote products not declared end-of-life by the OEM and with at least 1 year of residual market life. This ensures continued availability of spare parts and service support for LG and MICROMAX televisions.